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Cavells Reviews

4.8 Rating 971 Reviews
94 %
of reviewers recommend Cavells
4.8
Based on 971 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Cavells Reviews
Visit Website

Phone:

01572 770372

Email:

info@cavells.co.uk

Location:

16 Mill Street
Oakham
LE15 6EA

Write Your review

“Very helpful and super quick delivery.”
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Posted 4 years ago
“Excellent service. Item arrived very promptly.”
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Posted 4 years ago
“Fantastic Service from Natasha when I called to enquire about some new Aigle Wellies. Mine had finally given up after 100's of miles walking the dog. She was really warm and helpful. I placed my order and my shiny new boots arrived within a couple of days as promised ..... very happy feet, very happy customer ! I would highly recommend "Cavells" ..... Happy Christmas Everyone!”
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Posted 4 years ago
“The service was excellent. I cannot fault it in any way.”
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Posted 4 years ago
“I am very disappointed that Cavells cancelled my order as they do not ship to Guernsey. As far as I am concerned I should have not been able to proceed with purchasing the item and Cavells should not have accepted payment. I am also disappointed that I never received a response to my email on the matter.”
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Posted 4 years ago
“Thank your for your speedy and efficient service”
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Posted 4 years ago
“Excellent service.”
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Posted 4 years ago
“Very positive experience. Goods arrived very quickly with good communication throughout.”
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Posted 4 years ago
“Unfortunately the boots I ordered where to big and there was only one size but they arrived quickly and where very nice I returned them that same day and received my refund immediately excellent service thank you”
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Posted 4 years ago
“Very efficient ordered and delivered the following day! Just hope it fits it’s a Christmas present”
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Posted 4 years ago
“Very helpful excellent service thank you”
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Posted 4 years ago
“Excellent customer service as order received within 2 days. Had to return as too tight but refund also promptly received.”
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Posted 4 years ago
“Very quick and easy ordering. Excellent garments”
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Posted 4 years ago
“Really pleased with joggers - would definitely buy from Cavells again”
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Posted 5 years ago
“It is always a pleasure to visit Cavells. The assistants are unfailingly polite and helpful. the shop is light and well laid out and the atmosphere makes for a good experience. I have had a good experience online as well. I love in London but always look forward to my visits to Cavells! Susie Priestley”
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Posted 5 years ago
“Excellent quality product: Vert Cameau Cushion Dog Bed. Very efficient: kept informed. I would recommend.”
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Posted 5 years ago
“Excellent service”
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Posted 5 years ago
“Excellent service, speedily despatched and beautifully wrapped. Delighted with my purchase and will certainly be a returning customer”
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Posted 5 years ago
“I ordered a pair of your gorgeous emu slippers. Received within 2 days. Fit is perfect. I am really happy with them.”
Cavells 5 star review on 7th October 2021
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Posted 5 years ago
“The staff were very helpful when I rang to enquire about a Luisa Cerano sweater I had seen online. I duly ordered it online as I live in London and was very happy to receive it promptly.”
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Posted 5 years ago
Cavells is rated 4.8 based on 971 reviews