“I ve paid with paypal. It was yesterday 3h 51 PM. Now it's 8 PM and no key. The support have not respond my mail. Be carefull, i think it's a scam site. Very bad experience. I have open a litige with paypal to have my money back.”
“I ordered a key for Witcher 2: Assassins of Kings and received the key via email shortly after the order confirmation. When I tried entering the key in steam it said it was already activated by another user. I emailed customer service immediately about this issue and they responded quickly asking for screenshots to prove that I was logged into my account and entering the key correctly. That email was a combination of accusatory and insulting to my intelligence, but I played along and sent the screenshots they asked for. They said they needed to investigate which may take up to 48 hours. The next day I received an email with a new key. The new key gave me the same error that it was already registered to someone else when I tried to activate it in steam. I replied to the last customer service email letting them know it happened again, with screenshots. The next day I got refunded. All I wanted was a valid key.”
Hi,
Thanks for your feedback.
As you mention there was an issue with your initial code which we resolved as promised. The e-mail from ourselves was not intended to be either 'accusatory nor insulting' it simply asked you to supply screenshots showing the issue so we could investigate fully exactly as detailed the FAQ pages of our site so we could resolve within 48 working hours which is a fair request. Unfortunately there was also an issue with the second key so we promptly issued a full refund to prevent any further issues.
Thank you for your feedback.
As we previously advised the order was fulfilled within 40 seconds but for whatever reason was not received by yourself so we subsequently re-sent following your direct e-mail.
In terms of pricing the price paid was the advertised price.
