Certainty Property Reviews

Name: Certainty Property
Rating: 4.87

4.9 Rating 98 Reviews

97 %

of reviewers recommend Certainty Property

Company Reviews

Metrics

4.9

Based on 98 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.8 out of 5

Certainty Property 5 star review on 15th October 2020

Vicki Edmonds

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cameron Black goes out of his way to ensure I am informed & that I understand all decisions and things that go on with my investment property. I have come to admire and respect this agency and I will certainly be using them again if I ever have the need.”

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Posted 5 years ago

Thank you for the kind words Amanda! We look forward to managing your property for many years to come and if you ever need assistance you know where to find us :) Thanks, Certainty Property

Posted 5 years ago

“Service has always been amazing. Never had an issue with the team. Would recommend 100%”

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Posted 5 years ago

Thank you Justin. We appreciate your kind words and positive review. We love managing your property and am glad the feeling is mutual! Thanks, Certainty Property

Posted 5 years ago

“Great service, premium staff. Thank you :)”

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Posted 5 years ago

Thank you! We're not quite sure who this is, however we appreciate the positive review of our property management team. Thanks, Certainty Property

Posted 5 years ago

“Couldn't be any easier. Heena and I are rapt with the service received, took alot of stress off our hands!”

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Posted 5 years ago

Thanks for the positive feedback Philly! It's pleasing to hear that property management is one less thing you need to worry about. Thanks, Certainty Property

Posted 5 years ago

“Very knowledgeable team. They have responded to any queries I have raised and are always just a phone call away. Are reasonable and accommodating under current situation.”

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Posted 5 years ago

We greatly appreciate your kind words. We take property management seriously and a big part of that is being easily contactable. If you need anything further please don't hesitate to ask! Thanks, Certainty Property

Posted 5 years ago

“The management service is one of the best we ever had, reply message and action within 5 mins. Highly recommended”

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Posted 5 years ago

Thanks Alan - we'll take that compliment! Kind regards, Certainty Property

Posted 5 years ago

“I'm a tenant and recently moved into a property in Brisbane. I couldn't pick up the keys on Saturday as planned due to an emergency which would have meant me not having anywhere to stay on Sunday night with the agency not opening again until Monday. The agent came out on Sunday to give me keys and was super nice even though she didn't have to do that. I'm so so so so so so thankful. It's so refreshing to deal with people who actually care about others.”

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Posted 5 years ago

We appreciate the positive feedback Tony and we're always happy to help. Good property management isn't just about collecting the rent, it's also about keeping our tenants happy! If you need anything further please don't hesitate to reach out. Thanks, Certainty Property

Posted 5 years ago

“Great team and exceptional service !!”

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Posted 5 years ago

Thanks Jay! We appreciate your kind words about our property management team. Thanks, Certainty Property

Posted 5 years ago

“Great company. Super friendly staff and always helpful. They also respond very quickly. Would recommend.”

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Posted 5 years ago

Thanks Justin! It's great to hear you've found our property management and leasing team to be friendly and helpful. Kind regards, Certainty Property

Posted 5 years ago

“Great customer service”

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Posted 5 years ago

Thank you! We appreciate the positive feedback. Kind regards, Certainty Property

Posted 5 years ago

“The staff of the agent are striving and tirelessly to make their customers satisfied, great company”

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Posted 5 years ago

Thanks Derek! The kind words mean the world to us and we'll ensure they are passed onto your property manager. Thanks, Certainty Property

Posted 5 years ago

“Stellar management and thorough attention to detail. These guys are class”

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Posted 5 years ago

Thanks Phillip! We've found attention to detail is critical to successful property management. If you need anything further you know where we are! Kind regards, Certainty Property

Posted 5 years ago

“Excellent customer service and team. They manage 2 of my properties and have been great!”

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Posted 5 years ago

It's a joy managing your properties Amy. We appreciate the positive review. Thanks, Certainty Property

Posted 5 years ago

“Great team. Their fees are half what I was paying before and the service has been better. I can see all my statements online and maintenance requests but still have a dedicated property manager I can call when I need to and that do the inspections. Have been telling all my friends about these people. Really happy.”

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Posted 5 years ago

Thanks Stevie! It brings a tear of joy to my eyes that you'e telling as many many friends as possible about our property management team and the way we manage your property portfolio. Thanks, Certainty Property

Posted 5 years ago

“Great business. These guys have been unreal. Super responsive they get back to me straight away. Had a difficult tenant who was way behind in their arrears and they got them up to speed and now they always pay on time. Absolutely stoked and would 100% recommend to anyone looking to switch.”

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Posted 5 years ago

Cheers Stevey! A big part of any property manager's job is managing rental arrears and we're glad we were able to get you such a positive outcome. Thanks, Certainty Property

Posted 5 years ago

“Love the team. Love the guys. They look after three of my properties and will look after my next one too.”

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Posted 5 years ago

We love you Stephen and we love managing your property portfolio! We'll be with you every step of the way as your portfolio continues to grow. Thanks, Certainty Property

Posted 5 years ago

“Pretty happy after one year. Much better than the other mob that were managing my place before”

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Posted 5 years ago

Appreciate it Mick! Property management is a tough business but we're glad you think we're doing a good job. Kind regards, Certainty Property

Posted 5 years ago

“Great service. 3.9% management fee is much cheaper than what I was paying before and with a more responsive team.”

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Posted 5 years ago

Cheers C B. Yes, our low fee property management fee doesn't mean we compromise on service. In fact, because we only do property management that's our only focus. If you need any assistance you know where to find us. Thanks, Certainty Property

Posted 5 years ago

Certainty Property is rated 4.9 based on 98 reviews