Universal Language Solutions LTD T/A Certified Translation Services Reviews

4.7 Rating 455 Reviews
94 %
of reviewers recommend Universal Language Solutions LTD T/A Certified Translation Services
4.7
Based on 455 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Universal Language Solutions LTD T/A Certified Translation Services Reviews
Visit Website

Phone:

02035827240

Email:

info@universallanguagesolutions.co.uk

Location:

Provident HouseBurrell Row
Beckenham
BR3 1AT

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They are great up until it comes to payment. The finance department is unreachable and help is non existent. Never again.
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Posted 3 months ago
I'm getting hundreds of unsolicited mails from this company that somehow got my first name and company mailadress. The mails are cluttered with links that say "click here to do that". And it says that I subscribed to this mail (which I most definitely did not) and I could click a shady looking cryptic link to unsubscribe (not gonna happen). Every mail gets forwarded to the german "spam-complaints-office". Very shady....
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Posted 1 year ago
Somehow, my work e-mail ended up on their mailing list. This left me perplexed as I'd never even heard of them let alone contacted them. They keep sending marketing e-mails and proceed to ignore all replies. The mails contain tracking links for unsubscribing which I'm not going to use. The mails just keep on coming.
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Posted 1 year ago
They use spam databases to send wide unwanted emails.
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Posted 1 year ago
Just another source of spam. Stop sending me unsolicited e-mails!
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Posted 1 year ago
Company is not answering my emails. I have wrote several times, but no answer.
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Posted 1 year ago
Sends unsolicited spam. Never even heard of them before and in no way did I subscribe to their spam.
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Posted 1 year ago
Spammers. Avoid.
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Posted 1 year ago
Please stop sending unsolicited spam emails. Sent two requests asking you to stop. The unsubscribe link on your emails does nothing. Please stop, don't you understand how counterproductive spam emailing is and harms your reputation!!!
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Posted 1 year ago
Although they did do the translation by the very next day, it was wrong. I don't think they use professional translators because they got my document (birth certificate) wrong twice within 24 hours. Wrong name, wrong date of birth, wrong place birth!! Unbelievably lazy work. When they said oh sorry we made amends, THEN I found another new mistakes. It's not worth 99 pounds at all. I wouldn't recommend it for anyone who needs their document translated urgently. Only if you have some days to spare because it takes a few days and few tries for them to get the translation right. This was such a heachache going back and forth about the wrong translation. And I had to fight to get compensated mere 20%.
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Posted 2 years ago
I would do my best to do a good customise
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Posted 3 years ago
They served me pasta not pizza
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Posted 4 years ago
Speedy turn around for quotation and translated materials. Would definitely recommend Universal Language Solutions.
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Posted 5 years ago
No proofreading in process. My document had several mistakes. Very disappointed
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Posted 5 years ago
The translation I ordered had still not arrived after 3 weeks. When I phoned about this, I was told it would be sent by registered post but there was no apology. I also feel the price was very expensive also.
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Posted 5 years ago
I found the service offered extremely poor and unprofessional. The translation (about 70 words) I received had errors, very basic, obvious errors that could have been easily avoided if the translator would pay attention to what they were doing.
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Posted 5 years ago
I asked for an urgent translation with next day delivery and they missed the deadline. Therefore I also missed my deadline to apply for my Visa. The excuse was that their 3rd party translator had failed them. The sales manager was very friendly and apparently did her best to help me but the damage was done. At least they gave me back the urgent fee...
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Posted 5 years ago
Really disappointed with your service. To start with, a wrong document was translated. When I called to have the mistake rectified, the amended document had a typo - after spelt as ‘afer’ Seriously, disappointed & they didn’t want to wait for our feedback, just posted the document with a typo. Very poor service.
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Posted 6 years ago