Universal Language Solutions LTD T/A Certified Translation Services Reviews

Name: Universal Language Solutions LTD T/A Certified Translation Services
Address: Provident HouseBurrell Row, Beckenham
Rating: 4.73

4.7 Rating 455 Reviews

94 %

of reviewers recommend Universal Language Solutions LTD T/A Certified Translation Services

Company Reviews

Questions

Metrics

4.7

Based on 455 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

02035827240

Email:

info@universallanguagesolutions.co.uk

Location:

Provident HouseBurrell Row
Beckenham
BR3 1AT

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Universal Language Solutions LTD T/A Certified Translation Services 5 star review on 23rd November 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The actual translation was good and accurate as far as I could tell. However, I had several issues along the way. Firstly I was sent a quote for 1700 words, but when I checked the document, it only had ~1000 words. They must have software that can check this, so it makes makes me think they artificially increased the quote. Secondly, the translated document was emailed to me a week after I paid for it, despite the website stating it would take 1-2 working days. AND this was only after I prompted them with an email. I very nearly missed an important deadline. Overall, pretty sloppy. Won't be using again.”

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Posted 2 years ago

“Wasn't really a bad experience however when i received my documents they weren't produced in the way that I expected them to be.”

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Posted 5 years ago

“So I paid for recorded service first set of documents did not arrive - called company they re sent documents special delivery next day. Received them on time however one of the translation papers were incorrect with a KEY error which would of caused me significant problems as my translation documents are being used to start my wedding process abroad. Staff did not seem to communicate with eachother and the guy I spoke to Patrick was not very familiar with my case despite being the project manager. Eventually I got the problems resolved but after me chasing the company up on a daily basis. What en they sent new documents out they sent via first class delivery despite me paying for recorded. Due to this palavoud I will not use this company again.”

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Posted 6 years ago

“I had a simple translation to be done, paid for the 3 days service , which I knew I had a timeframe for the document to arrive; and not only got it 2 days later, when I opened the envelope and read the document, they got the name of the organisation wrong from a different country all together, which is fair enough, people make mistakes. So I called them next working day and to my utter disbelief the 'manager' I spoke to was so condescending, telling me that they could fix it and offered me to go and collect it in their office( I needed for that day). Then I had to call and send emails complaining to him that he should put it right, but he insisted that he wasn't prepared to pay for a courier to deliver it to me. I was very disappointed with his Costumer service skills... not impressed at all.”

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Posted 6 years ago

“Quick service but mistake in the rates that were sent to me and once the translation received, I never got an answer about a question that I had regarding the translation.”

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Posted 6 years ago

Universal Language Solutions LTD T/A Certified Translation Services is rated 4.7 based on 455 reviews