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CEX.IO Reviews

2.9 Rating 320 Reviews
48 %
of reviewers recommend CEX.IO
2.9
Based on 320 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Returns & Refunds
Returns Process
Easy
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CEX.IO 1 star review on 2nd August 2025
Joy
CEX.IO 1 star review on 31st July 2025
Alfie Adams
CEX.IO 1 star review on 29th July 2025
Micheal
CEX.IO 1 star review on 28th July 2025
Mallory Gregory
CEX.IO 1 star review on 27th July 2025
Whatsapp Number: +1 (326) 209-0325 Help Me Recover My Lost Investments
CEX.IO 1 star review on 24th June 2025
Anonymous
CEX.IO 1 star review on 23rd June 2025
WhatsApp (+ 4 4 73 88 6 97 9 58.)Email Harrylucy977(at) Gmail.Com Help Me Recover My Lost Money
53
Anonymous
Anonymous  // 01/01/2019
I joined back in August 2022 I was introduced and joined up by a woman called Arlene Soh we traded together on this site made a heap of money I kept depositing then when I tried to withdraw they kept asking for taxes and Fees.on the 3rd February the website closed down and she deactivated her what’s app account and disappeared.I lost a heap of money it’s embarrassing to disclose the amount.She is a horrible person I hope she rots in jail if she is caught. Grateful i reached out to FOSTER BOON . OR G for help and i was able to get all my money back
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Posted 10 months ago
Proceed with extreme caution before risking your money here. After I made several deposits, I learned I couldn't take my money with me, and they stole it from me. Consequently, they requested payment of a fee before releasing my returns, which I declined. I did what I was told, but they did not do anything about my wish to withdraw. The experts at lilo__grace__75_( @ )_gmail_._com ) helped me recover my money and saved it from these crooks. you can also contact her on whatsapp:+1-( 6 -05 )- 69-1--46-12
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Posted 10 months ago
It was well-advertised and came across as a trustworthy service, with plenty of users claiming to have successfully traded and invested through it. Their website looked professional, their customer support was responsive at first, and everything seemed to function as a normal trading platform would. After making a series of investments on the platform, I noticed that my account was showing significant returns. Encouraged by this, I attempted to withdraw some of my profits. That’s when the issues started. Suddenly, the platform became unresponsive. Withdrawal requests were stalled, and customer support gave me vague responses about technical problems and verification issues. As time went on, communication from the platform ceased entirely, and I realized I had been defrauded out of $36,000. I was devastated and unsure where to turn. After conducting a bit of research on ways to recover my lost funds, I came across Trievals, a recovery service with a solid reputation for helping scam victims. Their team was quick to respond and offered a detailed plan on how they could help retrieve my money.The recovery process was smooth, thanks to Trievals’ expertise. They helped me gather the necessary documentation and traced the fraudulent activities, keeping me informed every step of the way. After a few weeks of investigation, they successfully recovered my $36,000.Without Trievals, I would have had no idea how to reclaim my funds, and I’m incredibly grateful for their professionalism and dedication. They turned a terrible experience around, and I highly recommend their services to anyone who has been scammed like I was by CEX.io.
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Posted 10 months ago
After falling victim to this online scam, I was at a loss on how to retrieve my stolen funds. I found help by visiting:➡️ email 𝐬𝐮𝐩𝐫𝐞𝐦𝐞𝐚𝐬𝐬𝐞𝐭𝐬𝐫𝐞𝐜𝐨𝐯𝐞𝐫𝐲𝟑𝟖𝟏𝟓@𝐠𝐦𝐚𝐢𝐥.𝐜𝐨𝐦 through a recommendation and decided to give them a try. From the first contact, their team was responsive and thorough. They explained the process clearly and kept me updated at every step. The investigation was detailed and efficient, leading to the successful collections of the stolen funds with them Their professionalism and expertise are truly commendable. WhatsApp: ‪+54 -9 -3-7-5-1- 4-7‑8-7-4-6‬
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Posted 10 months ago
STAY AWAY, Wallet Sucks bad for traders I have $40k in my wallet , some glitch happen , I asked for the support, they said I have to refresh but it's not done then I logged out and when I am trying to login again the recovery phrase is not working now , support said we cannot do any thing and when asked for senior, said not available ,money is stuck now , email and chat them no reply till now. Tell I met this reclaim expert who help me get back all I lost 𝒮𝓊𝓅𝓇𝑒𝓂𝑒𝓇𝑒𝒸𝑜𝓋𝑒𝓇𝓎45@𝑔𝓂𝒶𝒾𝓁.𝒸𝑜𝓂
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Posted 10 months ago
I was scammed out of $56,000 by Cex, a platform I initially trusted for cryptocurrency exchanges. Everything seemed fine at first, but when I attempted to withdraw my funds, they blocked my account without any proper explanation. Their support team was unhelpful, and it became clear that I had been scammed. Fortunately, I discovered ^^^'^RESORUS.COM^'^^, and they helped me recover my lost funds. Their team was incredibly efficient, and within just four days, they managed to get all my money back. I’m beyond grateful for ^^^'^RESORUS.COM^'^^ and highly recommend them to anyone who’s been scammed.
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Posted 10 months ago
I watched an interview on the much anticipated ifsmarket investment and i made the initial deposit, minimal investment of $257,000 USDT. Following that, I received a constant stream of calls from this broker, who attempted to get me to spend more money in the next and subsequent rounds in order to double my profits. Ultimately, I invested USDT $444,000 in all before entirely losing interest in him. He stopped answering my calls and emails when I insisted on withdrawing my investment after six months. I attempted to contact everyone and ask for assistance in order to get my money back, but I was unable. I want to express my sincere gratitude to the entire staff at theresachin recovery group for their readiness to assist me in getting my money back. even though my case didn't meet their minimal standards. Thanks to theresachin 1 2 1 2 (at) g m a i l . c o m, call/whatsapp + 1 2 3 4 3 0 0 1 5 4 4. I can now rest easy knowing that these con artists will start to hear a hissing sound that becomes louder every day. Theresa help and every penny is recovered, I’m redeemed.
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Posted 10 months ago
I was a part of an online scam (not the first person in the world, shocker) and I desperately needed to get my funds back. Due to the situation I was in I was much more careful in finding a company that could help me get my funds back. Lucky for me this time I choose the right one. Bsbforensic.com is the go to company if you were scammed. As I contacted them and wrote about my situation they reached out to me the same day. Shocked. Their customer support rep was very proffesional and detail oriented which lead to results I was looking for. Hope this info is helpful for those who are in the same position like I was.
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Posted 11 months ago
What you need is the best recovery expert. Recovery Nerds can help you get out from under your crypto theft methods. The bitcoin investing industry is full of scammers, and despite people's best efforts to make enormous gains, they regularly end up losing money. No one can defeat these people's cunning schemes because of their intelligence. They typically offer contact agreements and put you in a group with others who have already made investments to tempt you to invest your hard-earned money. I invested my money as advised, then a few days later I discovered that IDMining had taken it. I appreciate Recovery Nerds assistance in helping me reclaim my BTC from these cyber crooks. I firmly guarantee that using Recovery Nerds service to retrieve your stolen BTC back will be safe. Talk with a representative today on: Email: juliana phil232 @ gm ail com Whatsapp: +1--- (76-----2)----- 381-----96-----03
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Posted 1 year ago
I regret ever registering with this Trade Company. They are just being dishonest when they promise to let you know but never follow through. If you find yourself in a similar situation, I strongly suggest contacting Mrs. Charlotte Scott to avoid making the same mistake that I did. They gave me great assistance in getting my money back. It is strongly advised that you take advantage of this opportunity to get in touch with "Charlotte Scotte and her remarkable team". You can contact her via Email: Charlotte_Scotte_24_@_gmail._com WhatsApp: +1--580--485--3738
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Posted 1 year ago
I'd been complaining ceaselessly to fix my withdrawals not going through but it fell on deaf ears. Pressured me into depositing£.100k as my first commission and overtime, it grew exponentially. However as time would go on, they'd pressure me into depositing more and £.50k was dropped. When my drawl was not going well,I started to get extra agitated and decided to get legal heΙp. oliviatrader44(@) gmail com .Was the company I reached out to and they acted swiftly and got me my money out. WhatsApp. +1 423 248 2140
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Posted 1 year ago
If you are a victim of a scam there is a chance of getting your money back provided you got evidence of the reported scam. We guarantee you a safe and secure recovery. 100% reliable . Message me via email (dorisashley71 (@) gmail com) for more info Be careful of most of this online investment. WHATSAPP: +1---(404)--721---56--08
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Posted 1 year ago
BTC expropriation began with aspirations of financial growth and prosperity, only to be shattered when I realized I had fallen victim to a scam, losing a staggering $47,000. The enticing promises of high returns and easy profits turned out to be nothing more than a cruel deception, leaving me feeling deceived and distraught.In my darkest hour, I discovered Mr. Michael and his recovery firm and they proved to be my guiding light in the darkness. From our initial contact, their team displayed unparalleled professionalism, empathy, and determination to rectify the injustices perpetrated by these brokers. They took charge of my case with unwavering commitment, navigating through the intricate web of legal challenges to reclaim my stolen funds. You can reach him ( P S T P 2 R E C L A I M ) aid helped me get my money back, therefore I'm happy and satisfied with them.
CEX.IO 1 star review on 10th June 2024
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Posted 1 year ago
Hello everyone, I was a victim of bitcoin scam, I saw a glamorous review showering praises and marketing an investment firm, I reached out to them on their terms of investments and invested $68,000 and i was asked to top my trade with $99,800 which I was promised to get back in my first 15% profit in weeks, when it was time to retire my profits, I got to know the company was bogus, they kept asking me to invest more and I ran out of patience then requested to have my money back, they refused to answer nor refund my funds, not until an old family friend introduced me to a lady called Mrs. Roberts, I reached out and after submitting my case, Mrs Roberts she swift to action and within 36 hours I got back my funds with the due profit. I couldn’t contain the joy in me. I urge you guys to reach out to Mrs. Roberts Lee on their support email:  ( robertslee618  @  gmail . com )   or WhatsAp   +1 4 7 8 3 3 0 91  93 
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Posted 1 year ago
They're nothing but scam, they won't let you withdraw all they do is ask you more money which i did pay because i never wanted to lose my initial money and it keep getting worst until i got help from Mrs. Roberts who got all back for me without hesitation. Thank you very much Email: robertslee618 @ gmail . com Call/ WhatsApp :: +1 217 610 27 66..
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Posted 1 year ago
was a victim of this scam, this company took my hard earned money, to be very honest it was not easy meeting different acclaimed recovery person for help to recover my money, as God may have it, I was lucky to meet Philip recovery 247 at writeme DT com (he's email). Who helped recover my lost funds in just 48, I almost thought I have lost it all until I met him. I personally recommend him to you.
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Posted 1 year ago
Had a great experience trading crypto on CEX.IO! Definitely a trusted exchange for all your crypto needs.
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Posted 1 year ago
It's very easy to deposit money into CEX.IO but the problem is when you want to take your money out!! IMPOSSIBLE! Avoid this scam! It's been a few stressful days that I try to withdraw my money and I'm not allowed! I've been asked to provide lots of documents like DL, holding it in front of my face to verify it. Then I was asked it is not enough and I have to send them a video telling that I'm aware of this communication and my request! I did that and after a few days back and forward now I was asked again that what IPs I contact and if I'm aware of this activity from this IPs!!! I am a constant traveler and use different location to have access to my account. And now they asked me my travel history!! What's this platform?? The exchange crypto platform or immigration office?! The problem is they accept your money in a second and looking for ANY excuses to hold it and don't allow it to withdraw your OWN money!!! Keep away from this scammers!
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Posted 1 year ago
My overall experience with CEX.IO has been largely positive. I appreciate the platform's user-friendly interface, which made it easy for me to navigate and execute trades. Additionally, I found their customer support to be responsive and helpful whenever I had questions or encountered issues. One of the standout features for me was the variety of cryptocurrencies available for trading, which allowed me to diversify my portfolio effectively. However, I did find that the fees for certain transactions could be slightly higher compared to other platforms I've used. Despite this, I continue to use CEX.IO for its reliability and the overall positive experience it provides
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Posted 1 year ago
So, the customer service manager is GREAT. So is most of the support team. HOWEVER, this company charges OUT the ass, and has an ungodly amount of hidden fees, and gives people a f load of loop holes to jump through. To the point where this company DRAINED me of all the money I had. When they say it is the "final" payment. It isn't. Don't trust them. Be prepared to drop 2000 on it. If not more. All communication is done through email, or text. You don't even get to speak to an actual person over the phone. They're not apart of the Better Business Brueuo to report them. They can change their terms and conditions whenever they please. READ THEM! EVERYTIME. Had I known how f***ed off it would be to get my money. I would have uses a different company or something like cash app. INSTANT REFLECTION FEE is charge. Regardless of it is "instant". Even if you wait the alloted time to get it, thinking you wouldnt have to pay the IR. You're mistaken. I was told at least 10 different times that all my fees were the "final" one. Yet, everytime I paid them. I got charged more. What was initially supposed to be 200 down, turned into 2000. The Brueuo also decided it was a good idea to "protect my account" by doubling my IR. Granted they "compensated". However, they didn't tell me they did this until AFTER I paid the original 420 they asked for. All in all. F this company. Idk if every transaction is like this. However, to start up. It's a pain in the ass. DO YOUR RESEARCH AND READ ALL TERMS AND CONDITIONS.
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Posted 1 year ago
CEX.IO is rated 2.9 based on 320 reviews