Chain Reaction Cycles Reviews

"This company could fix a teenage boy to a nympho. Like Brexit means the company lost. After two weeks my part is somewhere, they don\u2019t know. I start today to get my bank involved. They inept at best or fraudulent."

"Terrible customer service , they take your money and run , if you have an aftersales issue its your problem not theres , buy elsewhere face to face "

"Bought a Gt Gtr Comp that was sent to me really badly set up, they asked me to take it to a local companies for repair, they bike shops both said there was something weird going inside for the cabling, it took over a month for CRC to collect the bike, then 3 weeks to get the bike back, when it came back it was worse than before with damage to the frame, forks and they didn\u2019t even send the pedals back. They offered me \u00a350 cash back and a set of BMX pedals as compensation, I asked them to collect the bike and refund me, it was collected a week later then 5 days later it came back again, it\u2019s taken nearly three months, about 40 emails ,10 Live chats And waiting in three days for a delivery too solve a problem for a bike that was sent to me faulty, which they had admitted. Not once have I had a proper apology, just a sorry for the late response from them which happened every single time, go elsewhere, I cannot stress that enough."

"Bought a Gt Gtr Comp that was sent to me really badly set up, they asked me to take it to a local companies for repair, they bike shops both said there was something weird going inside for the cabling, it took over a month for CRC to collect the bike, then 3 weeks to get the bike back, when it came back it was worse than before with damage to the frame, forks and they didn\u2019t even send the pedals back. They offered me \u00a350 cash back and a set of BMX pedals as compensation, I asked them to collect the bike and refund me, it was collected a week later then 5 days later it came back again, it\u2019s taken nearly three months, about 40 emails ,10 Live chats And waiting in three days for a delivery too solve a problem for a bike that was sent to me faulty, which they had admitted. Not once have I had a proper apology, just a sorry for the late response from them which happened every single time, go elsewhere, I cannot stress that enough."