bp pulse Reviews

Name: bp pulse
Address: bp pulse, Breckland, Linford Wood, bp pulse, Breckland, Linford Wood, Milton Keynes
Rating: 3.89

3.9 Rating 4,413 Reviews

71 %

of reviewers recommend bp pulse

3.9

Based on 4,413 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About bp pulse:

The UK’s biggest name in electric vehicle charging. Trusted by thousands of owners, businesses and councils; with over 50,000 customers across the UK and Europe.

Visit Website

Phone:

3300165126

Email:

heretohelp@bp.com

Location:

bp pulse, Breckland, Linford Wood,
bp pulse, Breckland, Linford Wood
Milton Keynes
MK14 6GY

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bp pulse 1 star review on 24th January 2022

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Charger fitted as planned and fitted well. Interesting that the fitter thought it appropriate to tell me he didn’t like Renaults! Yes I’ve bought a Renault Zoe. He also thought it appropriate to question me about my marital status and did I have children and tell me I should have children! Couldn’t wait for him to leave!”

Helpful Report

(Kamar I) - Posted 7 years ago

“the work was tidy”

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(Mike K) - Posted 7 years ago

“Reasonably fast response by helpful people. The process was made painless for the customer”

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(Andy F.) - Posted 7 years ago

“Confusing emails from them at the beginning, but good job in the end by a friendly installer.”

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(Craig R.) - Posted 7 years ago

“Well I would not say and in line with any company I deal with made me feel happy, I deal with a company because they provide me with a service in this case there is no direct cost (pay for it through the purchase of the vehicle) to come down to earth and not stick with these American concepts and answer a question how do I feel about Chargemaster. Having dealt with them with my 1st leaf and now. I am pleased with the Admin; Gary who dealt with on both events is very helpful and 'knows his stuff', and the on site installation of the device was carried out most satisfactorily. All I want now is the car???when I know not. Thank you”

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(Paul W.) - Posted 7 years ago

“quick process”

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(James W) - Posted 7 years ago

“Simple process but had to push”

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(Mike K) - Posted 7 years ago

“Called me the day before installing to let me know when to expect them. Turned up on time and made a good job of the installation. Fitter was polite and when he finished he did a quick demonstration of how to use the charger. I was very pleased with the finished job. Thank you.”

Helpful Report

(John H.) - Posted 7 years ago

“The installer John was very pleasant and professional and the whole process throughout relatively smooth.”

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(John H.) - Posted 7 years ago

“The charging point is excellent, fitted in under an hour, the engineer was helpful. I was told when booking i'd get some details about viewing my usage online, i'm still waiting for this access.”

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(Alan R.) - Posted 7 years ago

“Very quick and clean install”

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(Marcus G.) - Posted 7 years ago

“Nice charging unit, however details regarding communicating from unit to phone were not automatically forthcoming.”

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(Paul W.) - Posted 7 years ago

“Phone staff are very helpful, and electrician was good and helpful, just need to be more supportive straight away, as he needs to understand he’s the expert and the people he’s dealing with may lack the knowledge. But please may I add he was great in the end”

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(Dion C.) - Posted 7 years ago

“The communication was good and the unit was well fitted on the exact time that was organised, the charging units are easy to use.”

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(Craig R.) - Posted 7 years ago

“The Engineer that fitted the charge point was polite punctual & did a very neat job of installing the product. Would recommend.”

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(Fiaz A.) - Posted 7 years ago

“Kept in touch well and was efficient while at our property. However the cable routing looks untidy and could have been better.”

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(John L.) - Posted 7 years ago

“Installer arrived in time and have done work promptly. Good quality charger.”

Helpful Report

(Emerson F.) - Posted 7 years ago

“Generally the service was good both with the call handler and the installation person. The reason why I gave four not five stars is the first appointment was missed ; and I had to chase Chargemaster up out find out why they had not arrived- apparently an engineer went sick and due to a 'system problem' I was not advised. Apart from that all went smoothly and to my satisfaction.”

Helpful Report

(Dion C.) - Posted 7 years ago

“Very accommodating, understanding and went beyond on the installation day.”

Helpful Report

(Nathan. B) - Posted 7 years ago

“There seemed to be some confusion with the initial set up and inter office communication. However the actual installation experience by Paul was second to none. He was courteous, professional and could not have been more helpful. Based on the office experience of arranging the installation I would not have recommended Chargemaster, but the installation itself was so well handled by the installer that I would recommend Chargemaster on this basis alone.”

Helpful Report

(Paul W.) - Posted 7 years ago

bp pulse is rated 3.9 based on 4,413 reviews