bp pulse Reviews

Name: bp pulse
Address: bp pulse, Breckland, Linford Wood, bp pulse, Breckland, Linford Wood, Milton Keynes
Rating: 3.89

3.9 Rating 4,413 Reviews

71 %

of reviewers recommend bp pulse

3.9

Based on 4,413 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About bp pulse:

The UK’s biggest name in electric vehicle charging. Trusted by thousands of owners, businesses and councils; with over 50,000 customers across the UK and Europe.

Visit Website

Phone:

3300165126

Email:

heretohelp@bp.com

Location:

bp pulse, Breckland, Linford Wood,
bp pulse, Breckland, Linford Wood
Milton Keynes
MK14 6GY

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bp pulse 1 star review on 24th January 2022

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Installer phoned me the day before to confirm appointment and came on time. Installer was friendly and seemed to be competent.”

Helpful Report

(John H.) - Posted 7 years ago

“great engineer - very polite & helpful”

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Posted 7 years ago

“Responsive customer services and friendly and polite installation engineer.”

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Posted 7 years ago

“Installed on time on the correct date. Haven't been able to test the unit as my car is not yet available.”

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Posted 7 years ago

“The installation was excellently carried out, but I had to make all the phone calls to initiate this, had I not persevered I think that I would still be waiting”

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Posted 7 years ago

“Good quality of service and installation to my required standard”

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Posted 7 years ago

“Installer was fantastic. Battled the snow and got the install complete in a morning. Only negative is the fact Chargemaster won't install LAN cables on BMW i wall box plus which looses the functionality of the app. You can buy the £300.00 more expensive connect version of the wallbox or attempt the LAN install yourself which i'm told by BMW i customer service potentially voids the Warranty!”

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Posted 7 years ago

“The installation was good came out in the snow and everything works ok”

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Posted 7 years ago

“A little slow but otherwise good”

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Posted 7 years ago

“Service was great by Chargemaster. The fitting was quick and they worked around my timescale.”

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Posted 7 years ago

“Eventual installation was trouble-free and neat”

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Posted 7 years ago

“Positives Professional efficient installation. The engineer was polite, today and very communicative. Areas To Improve Initial contact was poor, I tried many times to make contact and was never replied to. Eventually I was able to make contact successfully by phone after leaving at least 5 messages.”

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Posted 7 years ago

“The engineer did not arrive as planned for the appointment and I did not receive any notification, so this was not good as I had a taken a day off work. However, the second appointment with a different engineer (James - it wasn't his normal area) went as planned and I was very pleased with the service. He was prompt, efficient and very helpful.”

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Posted 7 years ago

“The provides sound advice to enable me to get the (custom) installation I wanted for my property. Would have been even better if they could have facilitated the ground works themselves!”

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Posted 7 years ago

“Following my intitial call the service from Chargemaster was very good, however after my allocated adviser was taken ill there was some confusion at Chargemaster as to the detailed requirements of my chargepoint installation. This was compounded when the survey engineer did not seem to know the details. It was only after a visit from my utility provider's engineer that the details were agreed with Chargemaster and finally after six weeks my charge point was installed. Having said this, the intallation engineer was punctual, polite and friendly. He worked in dreadful weather to install the charger quickly and to my satisfaction.”

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Posted 7 years ago

“Installation was efficient and with friendly service.”

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Posted 7 years ago

“It’s puntuality friendly and suggestive services”

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Posted 7 years ago

“The engineer who came to fit the charger was wonderful, helpful, polite and he did an excellent job.”

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Posted 7 years ago

“Good engineers. On time & expert in their work.”

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Posted 7 years ago

“Excellent installation and it hasn't stopped working.”

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Posted 7 years ago

bp pulse is rated 3.9 based on 4,413 reviews