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bp pulse Reviews

3.9 Rating 4,413 Reviews
71 %
of reviewers recommend bp pulse
3.9
Based on 4,413 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Over A Month
On-time Delivery
Greater than 75%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
3.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Read bp pulse Reviews

About bp pulse:

The UK’s biggest name in electric vehicle charging. Trusted by thousands of owners, businesses and councils; with over 50,000 customers across the UK and Europe.

Visit Website

Phone:

3300165126

Email:

heretohelp@bp.com

Location:

bp pulse, Breckland, Linford Wood,
bp pulse, Breckland, Linford Wood
Milton Keynes
MK14 6GY

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bp pulse 1 star review on 24th January 2022
Anonymous
bp pulse 4 star review on 29th June 2021
Shaun Gent
bp pulse 5 star review on 25th June 2021
HANI QAQA
bp pulse 5 star review on 23rd June 2021
Anthony Whitney
bp pulse 1 star review on 16th June 2021
Gill
bp pulse 5 star review on 11th June 2021
Anonymous
bp pulse 4 star review on 3rd June 2021
Anonymous
39
Anonymous
Anonymous  // 01/01/2019
Excellent friendly technician. Phone answered promptly by call centre. Advice and information clear
Helpful Report
(Glen N.) - Posted 7 years ago
Installer did a good job, very professional.
Helpful Report
(Allan N) - Posted 7 years ago
Very helpful and accommodating once we worked out how to route the cable.
bp pulse 4 star review on 23rd May 2018
Helpful Report
(Matt H.) - Posted 7 years ago
Very responsive and quick delivery. Very satisfied with the installed charger.
Helpful Report
(Alan R.) - Posted 7 years ago
It works and the instructions were good.
Helpful Report
(Emerson F.) - Posted 7 years ago
Very quick, good information and electrician very efficient and knowledgeable.
Helpful Report
(Paul W.) - Posted 7 years ago
Unit was installed relatively quickly.
Helpful Report
(John H.) - Posted 7 years ago
The knowledge and expertise of the engineers of the installing engineers
Helpful Report
(Dan G.) - Posted 7 years ago
Efficient, reliable and extremely sensitive to any queries. A marvellous outfit
Helpful Report
(Glen N.) - Posted 7 years ago
The engineer arrived on time.He fitted the charging unit where we had decided on the site visit.He also answered all our questions.He was polite courteous and affable.Would recommend Chargemaster to my family & friends.
Helpful Report
(John H.) - Posted 7 years ago
They gave clear information. Very cooperative and helpful staff.
Helpful Report
(Mike K) - Posted 7 years ago
The fitting of the charging unit was carried out well. The fitter tidied up after the job too!
Helpful Report
(Emerson F.) - Posted 7 years ago
Efficient and easy to deal with. Installer was courteous and knowledgeable. Not the cheapest but the kit seems to be good quality.
Helpful Report
(Kamar I) - Posted 7 years ago
Installer was excellent, he listened to my thoughts, questioned me about how I would use the charger going forward and provided an excellent solution for a not-straight-forward install. Couldn't be more pleased.
bp pulse 4 star review on 14th May 2018
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(Alan C.) - Posted 7 years ago
Very neat and helpful installer.
Helpful Report
(Matthew H) - Posted 7 years ago
Fitter was great, managed to fit it under difficult circumstances. All the paperwork and one dept not always liasing with each other was difficult at times. Staff always very polite
Helpful Report
(Kamar I) - Posted 7 years ago
Very informative for my initial enquiry and had the plug installed pretty quickly. First appointment was changed at on the day it was booked as engineer had run over on another job which was inconvenient hence 4 stars not 5! Fitted very neatly with minimum visible cable.
Helpful Report
(Thom H.) - Posted 7 years ago
Good to have the reassurance my car can be charged at home. Ideally would have liked conventional plug in same convenient position but will arrange for an electrician to do this
Helpful Report
(Emerson F.) - Posted 7 years ago
Service was great - although that was after a slow and disappointing start. Installation very good - electrical engineer was courteous, knowledgeable and very helpful. Polar network guys also very helpful in setting up the account and remotely dealing with an issue on one of their charge posts.
Helpful Report
(James W) - Posted 7 years ago
Simple straight forward process and good communication throughout
Helpful Report
(Thom H.) - Posted 7 years ago
bp pulse is rated 3.9 based on 4,413 reviews