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bp pulse Reviews

3.9 Rating 4,417 Reviews
71 %
of reviewers recommend bp pulse
3.9
Based on 4,417 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Over A Month
On-time Delivery
Greater than 75%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
3.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Read bp pulse Reviews

About bp pulse:

The UK

Visit Website

Phone:

3300165126

Email:

heretohelp@bp.com

Location:

bp pulse, Breckland, Linford Wood,
bp pulse, Breckland, Linford Wood
Milton Keynes
MK14 6GY

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bp pulse 3 star review on 23rd August 2026
Anonymous
bp pulse 1 star review on 24th January 2022
Anonymous
bp pulse 4 star review on 29th June 2021
Shaun Gent
bp pulse 5 star review on 25th June 2021
HANI QAQA
bp pulse 5 star review on 23rd June 2021
Anthony Whitney
bp pulse 1 star review on 16th June 2021
Gill
bp pulse 5 star review on 11th June 2021
Anonymous
40
Anonymous
Anonymous  // 01/01/2019
“Very efficient if not too bureaucratic! Errors on email transmission not picked up. Hard to believe you cannot send to btinternet addresses!”
Helpful Report
Posted 7 years ago
“The installation was included in the price of the car, but I had to pay an additional £300 to an independent electrician. The process also took too long.”
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Posted 7 years ago
“Good telephone service , helpful and useful”
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Posted 7 years ago
“Good value, the man who came to fit the Chargemaster was really excellent. A great job.”
Helpful Report
Posted 7 years ago
“Initial contact was imaginative in his explanation still have not activated the app. The charger stopped working after the second time it was used. It is guaranteed for only 3 years and the cost for replacement is nearly the same as the original cost which means BP have pocketed the government grant as pure profit instead of encouraging installation. I wish I had shopped around instead of taking LEVC recommendation. You have got £40 of mine in a polar instant account which is useless of the chargers aren't in practical locations”
Helpful Report
Posted 7 years ago
“The initial process with the ordering and communication was very slow with numerous delays! Once installation was scheduled, the engineer who carried out the work completed the work professionally without any disruption.”
Helpful Report
Posted 7 years ago
“Had home charger unit fitted, signed up to Polar Plus network. Only problem is I am not using home charger much because of the ability to charge up for free at the charging stations!”
Helpful Report
Posted 7 years ago
“Excellent engineer, quality work. Everything works fine.”
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Posted 7 years ago
“Very helpful both before installation and once installed. Fitter friendly and knowledgeable”
Helpful Report
Posted 7 years ago
“Engineer was very punctual, did a very good job of fitting the charger and very happy with the product.”
Helpful Report
Posted 7 years ago
“On time, quickly and efficiently installed.”
Helpful Report
Posted 7 years ago
“It does the job it should well. Have you fallen prey to a hyping up of a perfectly normal product? What happens next? Star-ratings for bananas?”
Helpful Report
Posted 7 years ago
“Excellent service. Chargemaster communications were clear and straightforward and the installation was easy to arrange. The fitting is really neat and unobtrusive. Excellent job.”
Helpful Report
Posted 7 years ago
“Easy process and very helpful from a technician point of view while advising what was needed.”
Helpful Report
Posted 7 years ago
“System is fine, but would be good to get more information from the charger, it's a bit basic. An app to monitor and control the charger would be good”
Helpful Report
Posted 7 years ago
“Very friendly and capable staff throughout the process. The Engineer who visited was excellent and was able to install the Chargepoint where we wanted, and neatly too. Very satisfied with the overall service.”
Helpful Report
Posted 7 years ago
“Excellent product, I believe that every new building & home should incorporate a BP Chargemaster in the property as part of the cost. This will encourage families & companies to become `greener` in the years to come. If it is not possible at the property, then a central BP Chargemaster in the street maybe ?”
Helpful Report
Posted 7 years ago
“Had a charger installed, but a few weeks later it failed, people in the office were terrible and it took 4 calls for them to book an engineer, so I was 2 weeks without my charger. The engineers are fantastic, so helpful, he said they had a bad batch of chargers unfortunately.”
Helpful Report
Posted 7 years ago
“Mixed service, charger brilliant but wrong one installed and original installation delayed”
Helpful Report
Posted 7 years ago
“Very professional installation. Neat and tidy .worked in very bad conditions. Good job”
Helpful Report
Posted 7 years ago
bp pulse is rated 3.9 based on 4,417 reviews