bp pulse Reviews

Name: bp pulse
Address: bp pulse, Breckland, Linford Wood, bp pulse, Breckland, Linford Wood, Milton Keynes
Rating: 3.89

3.9 Rating 4,417 Reviews

71 %

of reviewers recommend bp pulse

3.9

Based on 4,417 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About bp pulse:

The UK

Visit Website

Phone:

3300165126

Email:

heretohelp@bp.com

Location:

bp pulse, Breckland, Linford Wood,
bp pulse, Breckland, Linford Wood
Milton Keynes
MK14 6GY

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bp pulse 3 star review on 23rd August 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful and efficient”

Helpful Report

Posted 7 years ago

“Process started and I supplied all my information Ordered BMW wall box plus Day of installation Installer arrived early Box was arrive by carrier 10.30 Arrived 13.00 The unit had been unpacked from BMW packing Was very poorly packed RFID card were missing Installer had never installed a BMW wall box before With lots support tel calls it was installed But with no RFID cards was not functioning as purchased After many tele calls RFID cards were ordered by Chargemaster After 2 weeks they arrived After more tele calls i installed cards with telephone assistance as i did not have the BMW night installation book Since installation No follow up tele calls from Chargemaster or offer of some financial recovery from hassle I had”

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Posted 7 years ago

“Luton telephone staff need re-training to understand that customers are important. Thankfully the installer was superb.”

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Posted 7 years ago

“All good. The whole process was efficient and I was impressed by the office and the electrician. Many thanks.”

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Posted 7 years ago

“Very good value for the money”

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Posted 7 years ago

“Simple and efficient to use.”

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Posted 7 years ago

“Poor beyond belief . A company that is supposed to be at the forefront of a new era run like an inept dinosaur with employees told to lie to the customer . Would I recommend you ? No .Have I bought a single drop of fuel from BP in the 2 months it has taken you to fit the home charger ? No I am stunned at how out of touch you appear to conduct yourselves ? But then again this a government backed scheme so should I be surprised ?”

Helpful Report

Posted 7 years ago

“Informative staff and workman on site very polite and helpful, giving details of works etc.”

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Posted 7 years ago

“Poor service for the most part! Avoid if possible. Some individuals are ok though”

Helpful Report

Posted 7 years ago

“I was very impressed - good communication throughout the process and very helpful staff. The charging unit was installed exactly as we had requested, and on the day that worked best for us.”

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Posted 7 years ago

“Part of deal on my new Renault Zoe. Chargemaster great on the phone and great fitter too.”

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Posted 7 years ago

“Very professional and helpful throughout all the, not really easy, process!”

Helpful Report

Posted 7 years ago

“Makes charging at home easy”

Helpful Report

Posted 7 years ago

“Engineer was excellent and did a great job.”

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Posted 7 years ago

“Very clean tidy workman. Ensured didn't have to purchase the separate RDC I was advised was needed. Had a couple of use full tips ref charging and maintenance”

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Posted 7 years ago

“BP Chargemaster dealt with my enquiries in a timely and efficient way. They went on to meet my needs in fitting a charging point to my home in a businesslike way.”

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Posted 7 years ago

“Once all of the paperwork was completed and our photos reviewed, the service from booking the fitting and the engineer was excellent. thank you”

Helpful Report

Posted 7 years ago

“Very good service”

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Posted 7 years ago

“Excellent courteous and professional service. The installed unit, used three times now, works very well.”

Helpful Report

Posted 7 years ago

“Excellent service by customer services and engineer on install”

Helpful Report

Posted 7 years ago

bp pulse is rated 3.9 based on 4,417 reviews