bp pulse Reviews

Name: bp pulse
Address: bp pulse, Breckland, Linford Wood, bp pulse, Breckland, Linford Wood, Milton Keynes
Rating: 3.89

3.9 Rating 4,413 Reviews

71 %

of reviewers recommend bp pulse

3.9

Based on 4,413 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About bp pulse:

The UK’s biggest name in electric vehicle charging. Trusted by thousands of owners, businesses and councils; with over 50,000 customers across the UK and Europe.

Visit Website

Phone:

3300165126

Email:

heretohelp@bp.com

Location:

bp pulse, Breckland, Linford Wood,
bp pulse, Breckland, Linford Wood
Milton Keynes
MK14 6GY

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bp pulse 1 star review on 24th January 2022

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Installer arrived on time. Clean installation exactly where we wanted charging point. Great service.”

Helpful Report

Posted 5 years ago

“The technician installing the unit was very helpful in siting the unit in my preferred location. The unit is compact and very easy to use.”

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Posted 5 years ago

“Installation date was planned very promptly. Telephone contact clear and re-assuring. We were advised on the day that the installation would be slightly delayed but arrival on site was at the rescheduled time. Installation was efficiently and neatly carried out. We were surprised to be told that we needed an earth rod as we had not been warned about this. We also had not been told that there must not be anything metallic within two metres of the charging socket. Our outside light had to be disconnected as it had a metal frame. (Double insulated plastic light fitted subsequently). Renault had said that installation would be at no extra cost but this was not clear from the Chargemaster documentation. Possible additional cost to the customer needs to be more transparent. Our Renault agent needs to be better informed about all of this. All in all, a good job.”

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Posted 5 years ago

“Excellent Service”

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Posted 5 years ago

“Excellent approach to his work”

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Posted 5 years ago

“Efficient, neat, and courteous installation.”

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Posted 5 years ago

“Excellent service very easy to place the order with good advice from start to finish”

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Posted 5 years ago

“Very impressed with your engineer.”

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Posted 5 years ago

“Useful and professional service”

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Posted 5 years ago

“Great service from beginning to end”

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Posted 5 years ago

“Good efficient service”

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Posted 5 years ago

“Good service fitter was very helpful made neat job would definitely recommend”

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Posted 5 years ago

“Overall experience is very good, but the company needs to brush up on customer focus. Had to chase up few times after application to get the install date which in the end got pushed forward by about 3 weeks which is a bonus. Install was made in a tidy way, demonstrated and tested. Certificate arrived in few days. Ordered the charging cable and again after a week of placing an order had to chase it up as it didn't arived only after that it was dispatched with 24h courier.”

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Posted 5 years ago

“Efficient process to organise and install and obtain government grant, works exactly as described.”

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Posted 5 years ago

“Friendly ,informative and efficient”

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Posted 5 years ago

“Excellent service and experience from booking to installation Recommend”

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Posted 5 years ago

“Service throughout was very attentive and the installation guy was excellent. A pleasure to work with and sadly uncommon for most service providers”

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Posted 5 years ago

“Having no help from car salesman as to charging at home, I did research on the web. Everything pointed to BP Chargemaster. Did all that was asked for online e.g. photos. and then spoke to one of the ladies from installation and agreed a date. Next day the lady rang again with an earlier date which was wonderful. Did not get a text from fitter as it says in the paperwork but he did arrive on time . He was very helpful with the positioning of the charger, and once satisfied he started. He did not seem to stop for a break or calls on the phone like a lot of tradesmen I have had, and in 4 hours was up and running ready to charge my new car. As for my car salesman he rings me asking who I used to fit the charger so that he could recommend .”

Helpful Report

Posted 5 years ago

“Very efficiently fitted. Great service.”

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Posted 5 years ago

“Great service from start to finish.”

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Posted 5 years ago

bp pulse is rated 3.9 based on 4,413 reviews