bp pulse Reviews

3.9 Rating 4,413 Reviews

71 %

of reviewers recommend bp pulse

3.9

Based on 4,413 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About bp pulse:

The UK’s biggest name in electric vehicle charging. Trusted by thousands of owners, businesses and councils; with over 50,000 customers across the UK and Europe.

Visit Website

Phone:

3300165126

Email:

heretohelp@bp.com

Location:

bp pulse, Breckland, Linford Wood,
bp pulse, Breckland, Linford Wood
Milton Keynes
MK14 6GY

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bp pulse 1 star review on 24th January 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cable well made”

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Posted 4 years ago

“Friendly efficient electrician did a great job very little mess”

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Posted 4 years ago

“Very quick and helpful”

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Posted 4 years ago

“The actual fitting of the charging unit was excellent. Quick easy and the guy was knowledgeable and competent. I had nearly cancelled it after weeks of phone calls and emails , the administration side is awful, time consuming and unhelpful. A minefield. Good luck”

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Posted 4 years ago

“Excellent service. Installation was faultless and the Customer Liaison person was very attentive and responded speedily to all my emails. The only problems we encountered were with out Electricity Provider who insisted on a Capacity Check which took far too long to rearrange and resulted in no additional modifications.”

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Posted 4 years ago

“Excellent communication and made the process very easy.”

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Posted 4 years ago

“Good install, quick and efficient but the installer could have cleaned up after him. Left empty box with mess in it and after drilling holes”

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Posted 4 years ago

“Engineer was very good in his job and tidy.”

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Posted 4 years ago

“It charges ok, but the associated app is rubbish”

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Posted 4 years ago

“Unit fine, but communication regarding install date very poor. I had to chase up even on the day before the electrician arrived.”

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Posted 4 years ago

“Excellent”

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Posted 4 years ago

“Poor customer service. Asked for help filling forms in and got poor response. The engineer was excellent, polite, correspondence was very good. A credit to the company.”

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Posted 4 years ago

“Great service The engineer who came out and fitted charger was very helpful”

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Posted 4 years ago

“👍 very easy to use and fast charging”

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Posted 4 years ago

“Brilliant service and product”

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Posted 4 years ago

“The whole process of applying for installation of the BP Chargemaster and grant was very smooth. Thank you for that. The installer was very helpful and quick with the job - clearly not his first EV charger installation. BP Chargemaster staff was also very responsive via email and called to followed-up re installation date. Very good customer experience. Thank you.”

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Posted 4 years ago

“Very good service.”

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Posted 4 years ago

“Very good and professional”

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Posted 4 years ago

“Very professional service from the installation engineer. Quick and no mess .”

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Posted 4 years ago

“The installer was coughing\sputtering did not wear a mask.where holes were drilled inside walls the mess was left for us to vacuum up.he left all the empty boxes for me to dispose of and used our internal toilet during this covid time . The unit on the outside wall is fine.”

Helpful Report

Posted 4 years ago

bp pulse is rated 3.9 based on 4,413 reviews