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bp pulse Reviews

3.9 Rating 4,417 Reviews
71 %
of reviewers recommend bp pulse
3.9
Based on 4,417 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Over A Month
On-time Delivery
Greater than 75%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
3.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Read bp pulse Reviews

About bp pulse:

The UK

Visit Website

Phone:

3300165126

Email:

heretohelp@bp.com

Location:

bp pulse, Breckland, Linford Wood,
bp pulse, Breckland, Linford Wood
Milton Keynes
MK14 6GY

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bp pulse 3 star review on 23rd August 2026
Anonymous
bp pulse 1 star review on 24th January 2022
Anonymous
bp pulse 4 star review on 29th June 2021
Shaun Gent
bp pulse 5 star review on 25th June 2021
HANI QAQA
bp pulse 5 star review on 23rd June 2021
Anthony Whitney
bp pulse 1 star review on 16th June 2021
Gill
bp pulse 5 star review on 11th June 2021
Anonymous
40
Anonymous
Anonymous  // 01/01/2019
“Very professional, clean & friendly engineer, nice job all round.”
Helpful Report
Posted 6 years ago
“Polite Gentleman, no mess made, went through how to use it etc. All left tidy and clean.”
Helpful Report
Posted 6 years ago
“Installer brilliant. Office & paperwork difficult to get through and frustrating. Assumed I’d actually get help. The installer was really efficient & understanding however.”
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Posted 6 years ago
“After some initial confusion with the order as BMW were paying for it as part of a deal the remainder of the process was efficient. Fitting on the day by the electrician was excellent.”
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Posted 6 years ago
“A very efficient service from start to finish!”
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Posted 6 years ago
“Very easy to deal with, good support from the office to the engineer. Very professional from the start to finish”
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Posted 6 years ago
“Great service, prompt responses and overall very happy with experience”
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Posted 6 years ago
“Chargemaster unit good, does what it is supposed to. Chargevision app poor, not much use.”
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Posted 6 years ago
“Chargemaster’s technician found himself with a particularly tricky installation involving threading the cable through two sets of brick walls, while working in a very confined area. His perseverance paid off and he successfully completed the job professionally and neatly. He’s a credit to Chargemaster.”
Helpful Report
Posted 6 years ago
“First enquiry ok but then long delay while they liaised with electricity provider. I felt I had to keep contacting BP then finally contacted the provider myself. Courteous and efficient installer called James”
Helpful Report
Posted 6 years ago
“First class service, prompt attention and professional craftsman undertook the complete work including explanations to a high standard. Well done!”
Helpful Report
Posted 6 years ago
“Not only do you have the charger but another large contraption of a box attached to the side of the house which looks dreadful”
Helpful Report
Posted 6 years ago
“Installed quickly and easily enough. Installed 17 days ago but no details yet received about how to link the app to the charging unit!”
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Posted 6 years ago
“Came as arranged and provided a neat installation thanks. Cm”
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Posted 6 years ago
“Installation was seamless. No mess great job.”
Helpful Report
Posted 6 years ago
“Guided through the whole process, paperwork and grant forms no problem, help all the way. Installation was prompt, efficient, very helpful, would highly recommend.”
Helpful Report
Posted 6 years ago
“From office staff to electrician, I found everyone to be friendly, pleasant and a pleasure to deal with. Unfortunately, I received a faulty unit which failed < 24hrs later. These things happen wasn't too upset, but after reporting I still had no contact 4 days later and had to chase up to find out what was happening. Case was then escalated and received a call 3 days later to ask if they could attend that morning. I did not feel that 7 days was an acceptable wait when a unit has failed in less than 24hrs and that I should not be the one chasing them up for a response. Again, all staff I dealt with were a pleasure to speak to. Wish I could have gave more stars but 3 is listed as acceptable and I don't feel the service provided was to this standard.”
Helpful Report
Posted 6 years ago
“Installed with no fuss and clearly explained.”
Helpful Report
Posted 6 years ago
“Engineer was polite and experienced and offered full demonstration. To date, no issues and charges my Nissan Leaf in good time.”
Helpful Report
Posted 6 years ago
“Great service on the information pre-fitting, during the process and the actual fit itself. Polite and professional team.”
Helpful Report
Posted 6 years ago
bp pulse is rated 3.9 based on 4,417 reviews