bp pulse Reviews

Name: bp pulse
Address: bp pulse, Breckland, Linford Wood, bp pulse, Breckland, Linford Wood, Milton Keynes
Rating: 3.89

3.9 Rating 4,417 Reviews

71 %

of reviewers recommend bp pulse

3.9

Based on 4,417 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About bp pulse:

The UK

Visit Website

Phone:

3300165126

Email:

heretohelp@bp.com

Location:

bp pulse, Breckland, Linford Wood,
bp pulse, Breckland, Linford Wood
Milton Keynes
MK14 6GY

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bp pulse 3 star review on 23rd August 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rating for installation. I can only state that Marcus G was fantastic; clear depth of knowledge, clarity in explaining the steps being taken and an extremely well executed and clean installation. Dan G as area supervisor visited as routine during installation and both rapidly resolved an issue for me. Thoroughly recommend the installation team. (Unfortunately the process to get to this stage was not smooth; lack of clarity on requirements to upgrade to 100A, replace the meter etc. which could have been advised much earlier on the website before choosing the car and at commencement of engagement with the customer team. That individual left and replacement quickly arranged installation after I had arranged for meter replacement - free by supplier but luckily I did not need tails to the MCU replacing as that isn't included and contractor won't; no electrician will turn out for a 0.4m tie in... 100A mains fuse replacement was also required, from UkPowerNetworks where after I could then revert to bpChargemaster. Clarity on this would have been appreciated, as it was 5 months in total from start to finish...) A turnkey solution would be much easier for the customer.”

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Posted 7 years ago

“Spoke to a chap this morning about the app, fantastic”

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Posted 7 years ago

“Dan Coe was excellent”

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Posted 7 years ago

“Initial concerns of exposed cables were quickly put to ease with super installer Neil Emmons. He patiently and thoroughly explain the process, routes the cables will take fro. Inside the house to outside. He carefully installed and cleaned up everything after. Super impressed! Thank you so much!”

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Posted 7 years ago

“I was promised a morning installation but the engineer did not arrive till the afternoon. Good when he arrived though.”

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Posted 7 years ago

“Everything went very well. Smooth customer journey from start to finish. Quick, reliable and the fitter Sergio was fantastic!”

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Posted 7 years ago

“The whole booking to installation process was very easy. The installation was excellent. The engineer identified the best location from a sight lines as well as for connectivity.”

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Posted 7 years ago

“I was told I will be sent an invoice and card payment receipt yet I am still waiting for this.”

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Posted 7 years ago

“Good manners and vigilante no problems so far the installation went very smooth the tecnition can call again A. Todd”

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Posted 7 years ago

“How long does it take to complete an installation ? Almost 125 days ! Someone is sick and someone is on holiday, and someone is no more working for the Company. End result 125 days.”

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Posted 7 years ago

“Great service, very friendly, efficient and knowledgeable engineer. Great contact via the telephone and email services too.”

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Posted 7 years ago

“My manager was not very good he was leaving so obviously not interested. Alan who installed it was brilliant. On time quick neat and explained everything very well. What service should be but so often isn’t.”

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Posted 7 years ago

“Charger seems ok. No probs though only had it 2 weeks. The rubbish part is the app. It’s very basic and seems to wrongly show charging info. Please improve the app !!!!”

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Posted 7 years ago

“Very pleased with our Chargemaster. The whole process was excellent from the first call to discuss what was needed, to the final placement inside the garage. Although the connection to the fuse box and the cabling to the garage wasn’t straight forward it was no trouble for our electrician. Very easy to use.”

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Posted 7 years ago

“The BP Chargemaster installation engineer was really courteous and professional. He took great pride in his work and did a very thorough job. All I need now is my new car to start using the home charger!”

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Posted 7 years ago

“Didn’t work from day 1 Waiting on it getting faulted now”

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Posted 7 years ago

“Very Good”

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Posted 7 years ago

“The service we received from BP Chargemaster was fantastic. From initial contact we had multiple emails and calls to discuss details as well as a site visit prior to our installation. Throughout the process including the install, which was carried out by a very experienced and friendly team, I can not praise enough. A particular thank you to Dan our installer and Hina on the end of the line to assist us with my multiple questions and clarifications. Well done. Best Mr W Haag”

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Posted 7 years ago

“Installed in terrible weather conditions nonetheless the technician remained calm and informative throughout. He did a fantastic job and was really courteous. The charging point works perfectly.”

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Posted 7 years ago

“Every thing went through very smoothly and the fitter did an excellent and clean job”

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Posted 7 years ago

bp pulse is rated 3.9 based on 4,417 reviews