bp pulse Reviews

Name: bp pulse
Address: bp pulse, Breckland, Linford Wood, bp pulse, Breckland, Linford Wood, Milton Keynes
Rating: 3.89

3.9 Rating 4,417 Reviews

71 %

of reviewers recommend bp pulse

3.9

Based on 4,417 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

About bp pulse:

The UK

Visit Website

Phone:

3300165126

Email:

heretohelp@bp.com

Location:

bp pulse, Breckland, Linford Wood,
bp pulse, Breckland, Linford Wood
Milton Keynes
MK14 6GY

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bp pulse 3 star review on 23rd August 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and customer support, even phoned me on a Sunday in response to an email that I had sent. Made a great job of fitting it and very helpful and friendly.”

Helpful Report

Posted 7 years ago

“Installed in good time and flexible date to install but post installation no service or contact”

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Posted 7 years ago

“Service to fit the charger excellent. Back office to claim from Government very poor. They rang and emailed asking for VRN which was given. Then 4 weeks later rang to ask for it again. What ever happened to the original paper work with the VRN on it?”

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Posted 7 years ago

“Good points: It was installed quickly and all personal costs have been refunded. Negative points: It took a very long time to get the installation scheduled. The app doesn't work and it doesn't seem to charge any faster.”

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Posted 7 years ago

“Difficult to organise. Fiddly to use.”

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Posted 7 years ago

“The whole process from ordering to installation was made so easy. The people I contacted were all very friendly and professional. I would highly recommend BP Chargemaster to everyone with an EV.”

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Posted 7 years ago

“3 months to get installed ☹️”

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Posted 7 years ago

“Very friendly and professional fitter. Job well done.”

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Posted 7 years ago

“all as agreed.”

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Posted 7 years ago

“The unit has to be reset 3-5 times a week for it to connect to the car. Sometimes it connects automatically other times have to reset at the trip switch bu turning power on and off”

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Posted 7 years ago

“Good overall experience getting a charge point installed, had to chase a little, but felt it was done professionally”

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Posted 7 years ago

“A professional service throughout from planning to execution. Service rep was particularly helpful and accommodating.”

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Posted 7 years ago

“Guys were very helpful and thorough”

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Posted 7 years ago

“Happy with the neatness of the installation of the charger point, however, recently observed that the rails in the consumer unit were left excessively long allowing them to become partially trapped. (This has been rectified). I also am experiencing the charger “locking up” and not charging my vehicle till I perform a reset by powering the charge point down and back on again. This is not know till I get in to drive the car to find it hasn’t charged! The app for monitoring and controlling the charge point will not connect despite following the emailed instructions to the letter. To date I have not been able to resolve this with chargemaster.”

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Posted 7 years ago

“Very efficient. Work completed very quickly.”

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Posted 7 years ago

“It’s a life changer”

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Posted 7 years ago

“Very prompt and efficient service.”

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Posted 7 years ago

“BP Chargemaster provided a helpful and efficient service.”

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Posted 7 years ago

“The 7kw Charger Unit is an excellent product. The App supporting usage, cost and "saving" against fossil fuel is useful. The hardware is reliable and I look forward to a roll-out of lutra-fast chargers units in the North of England”

Helpful Report

Posted 7 years ago

“Does exactly what it says on the tin. Very happy”

Helpful Report

Posted 7 years ago

bp pulse is rated 3.9 based on 4,417 reviews