“When the men came to the door, they did not look like the photo of a gentleman, that was advertised online. They said that they were related to him. They said that if i was not happy with the work, i would not have to pay. They braught some paint the following day, and I saw them mixing it, an they did a terrible job, patchy walls. I felt intimidated, and felt obliged to pay them £200. When it came to leaving a review, I thought , as they could trace it, there was a possibility of them reacting. I had to put it down to a very very bad experience. It's best to check, reviews carefully, I did not.”