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Chi Chi London Reviews

1.2 Rating 234 Reviews
F
Happiness Grade
F

Delivery - Slow

0.00%
Industry Average
As all others reviews I can confirm absolutely scam. Still waiting for return. No replies to emails. I won't mention the fact I had to wait for my delivery 3 weeks.... Scam
posted 3 weeks ago - Stanislava Mitkova
AVOID, AVOID, AVOID!!! Do not use this company, they are scammers. If I could have given zero starts that would have been my honest review. I returned over £400 worth of items to them over 6 weeks ago and despite going back and forth with emails and showing proof of delivery back to them, they are refusing my refund. Customer service is appalling... DO NOT USE!
posted 3 months ago - Anonymous
The dress didn't look like the pictures, and with paying for delivery and return basically paid £8 to try a dress on. I've deleted the app and won't be buying off them again
posted 1 year ago - Anonymous
If I could give minus stars I would!! Absolutely appalling from this company! Took my money for 2 coats for which I pays extra for next day delivery! No coats arrived, they’re refusing to give tracking details to prove the coats were shipped, refusing to give a refund and now refusing to answer my emails!!! I have contacted trading standards and next who actually sell their coats, unaware they’re scammers!!!
posted 1 year ago - ""
Wish I could give 0 . No refund for returned items and a missing item on delivery
posted 2 years ago - Michelle Nicholson
Do not order from this company!!! I paid for next day delivery only to receive the dresses two weeks later.
posted 2 years ago - Anonymous
Unfortunately, my delivery was nowhere to be seen after 2 weeks from ordering although I had paid for delivery 3-5 days.
posted 4 years ago - Anonymous
I called them today (wednesday 26/02) to upgrade my delivery to be next day delivery and they send me email my package being dispatched instead and said I can’t amend my order.
posted 5 years ago - Anonymous