Chiltern Oak Furniture Reviews

Name: Chiltern Oak Furniture
Address: Chowns Mill Business Park, Station Road, Irthlingborough, Northamptonshire
Rating: 4.58

4.6 Rating 3,133 Reviews

90 %

of reviewers recommend Chiltern Oak Furniture

Company Reviews

Questions

Metrics

4.6

Based on 3,133 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01733530285

Email:

sales@chilternoakfurniture.co.uk

Location:

Chowns Mill Business Park,
Station Road,
Irthlingborough
Northamptonshire
NN9 5QQ

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Chiltern Oak Furniture 1 star review on 16th May 2024

Mrs C Cowan From Ossett West Yorks.

Chiltern Oak Furniture 5 star review on 15th June 2022

Pippa

133

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you for delivering item on the agreed date and time. The item is in very good condition and the delivery people gave an explanation how to unpack. I have one suggestion regarding unpacking the item and would be very helpful to have the item unpacked by the delivery people who are professional and to report any faults if any so they can deal with it immediately. Kind Regards”

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Posted 6 years ago

“Very good service from start to finish”

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Posted 6 years ago

“Wonderful blanket box that has finished off spare bedroom beautifully. Superb customer service near Christmas ( which I did not experience with some other companies)”

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Posted 6 years ago

“Delivered on time very pleased with product would definitely order from here again”

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Posted 6 years ago

“Superb and stylish unit. Well-built and exceeded expectations. The company were professional and I was fully informed about delivery etc. Will definitely use again. Many thanks!”

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Posted 6 years ago

“Delivered to time and excellent product”

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Posted 6 years ago

“Very pleased with my purchase. Thank you.”

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Posted 6 years ago

“Very good service.. delivered on time Would recommend”

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Posted 6 years ago

“Excellent service and with fast delivery time, a quality purchase too. Thank you.”

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Posted 6 years ago

“Excellent, quick service so surprised at the quality of the sideboard I purchased. Lots of compliments and have already recommended Chiltern Oak to all my friends. Will definitely purchase again from them.”

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Posted 6 years ago

“Excellent service will definitely use again”

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Posted 6 years ago

“Very pleased with oak corner unit. Looks very stylish. It was delivered in predicted 2 hour slot. Would certainly use this company again.”

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Posted 6 years ago

“Very happy with the quality of the Hampshire TV cabinet, exactly as we expected from the picture on the website”

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Posted 6 years ago

“Really pleased with the furniture and delivery, however our over excitable puppy managed to scratch it within three days. Contacted Chiltern who sourced sample paint from their supplier and sent it through free of charge. Prompt and courteous throughout, great customer service.”

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Posted 6 years ago

“Excellent firm to deal with , superb product”

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Posted 6 years ago

“Very happy with my purchase, which is perfect for our small bedroom, limited space. Ordering on line very easy and delivery on day promised. Will definitely eat buying from them again.”

Chiltern Oak Furniture 5 star review on 28th December 2018

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Posted 6 years ago

“As expected. Solid construction great customer service ref delivery”

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Posted 6 years ago

“First class units for the price very pleased indeed”

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Posted 6 years ago

“Nest of tables arrived very quickly and were exactly as I’d hoped for - great value and service!”

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Posted 6 years ago

“So very pleased with the furniture glad we went with chiltern oak furniture was a little worried ordering on line but the furniture is perfect , we had the white glove service which was brilliant no rubbish for us to get rid of and the delivery men were very friendly and good at the it job would highly recommend.”

Helpful Report

Posted 6 years ago

Chiltern Oak Furniture is rated 4.6 based on 3,133 reviews