Chiltern Oak Furniture Reviews

Name: Chiltern Oak Furniture
Address: Chowns Mill Business Park, Station Road, Irthlingborough, Northamptonshire
Rating: 4.58

4.6 Rating 3,133 Reviews

90 %

of reviewers recommend Chiltern Oak Furniture

Company Reviews

Questions

Metrics

4.6

Based on 3,133 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01733530285

Email:

sales@chilternoakfurniture.co.uk

Location:

Chowns Mill Business Park,
Station Road,
Irthlingborough
Northamptonshire
NN9 5QQ

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Chiltern Oak Furniture 1 star review on 16th May 2024

Mrs C Cowan From Ossett West Yorks.

Chiltern Oak Furniture 5 star review on 15th June 2022

Pippa

133

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We ordered a chest of drawers and 2 bedside cabinets. They were delivered promptly, taken up the stairs and unpackaged. We are absolutely delighted with our furniture, looks great in our bedroom. Excellent quality.”

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Posted 6 years ago

“Needed something to compliment my furniture in conservatory. Found this online. It’s beautifully made and looks stunning. Very pleased.”

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Posted 6 years ago

“A beautiful piece of furniture which has been admired by much of my family. It came really well packaged so it was in pristine condition.”

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Posted 6 years ago

“I was amazed by my recent service from Chiltern Oak furniture. I ordered 2 narrow bedside tables which were well priced. There was no 10 week wait as offered by other companies, they literally arrived the next day. Unfortunately once we unpacked them we realised the drawers were a little too small for our purpose. I was initially quite stressed as returning furniture normally costs a lot of money to return, however checking the website again I noticed free returns! I rung the company and there was no automated system to negotiate but a nice friendly lady who advised me of the procedure straight away. I chose another pair of bedside tables and she arranged the pick up and drop off for us within 2 days of ny phone call. The new bedside tables are perfect. I would fully recommend this company, you can buy their good quality products with confidence and no hidden costs. Excellent service.”

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Posted 6 years ago

“We ordered these units to fit in between sofa and chairs. Perfect. Ideal size and having the drawers makes it easier to store the odds and bods that accumulate. It was easy to order and the delivery was quick and easy to track. Would recommend and will use again.”

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Posted 6 years ago

“Really pleased with the tv unit. Quality is excellent for the price paid. Well packaged and delivered by two delivery men.”

Chiltern Oak Furniture 5 star review on 22nd December 2018

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Posted 6 years ago

“Ordered 2 oak bedside tables, that were delivered when they said they would be. Very pleased with them. Would certainly order from them again.”

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Posted 6 years ago

“Delighted. Superb value. They look great. Efficient delivery service.”

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Posted 6 years ago

“Although a little concerned buying expensive items over the internet i went ahead based on revenues I had found. Well my concerns are all banished, the units I bought from Chilerton are absolutely beautiful, I am absolutely delighted and will certainly be buying more as we carry on with our home makeover next year. Thank you all at Chilerton Oak Furniture.”

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Posted 6 years ago

“Excellent service amazing quality products and delivered on time”

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Posted 6 years ago

“Excellent product. Great, swift service”

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Posted 6 years ago

“Very pleased with the table. Easy to put together.”

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Posted 6 years ago

“very good products at good prices and excellent delivery service”

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Posted 6 years ago

“Excellent service all round used 3-4 times quick delivery thankyou”

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Posted 6 years ago

“good quality and very quick delivery”

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Posted 6 years ago

“I am absolutely delighted with the lamp table I recently bought. The quality far exceeds what I expected for such a reasonable price and delivery was speedy.”

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Posted 6 years ago

“Great products delivered on time- who could ask for more?”

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Posted 6 years ago

“The website is easy to navigate, and the bookcase I ordered is solid, well designed and made of lovely, well grained and fragrant oak. The delivery people could not have been more helpful, delivering on time and hauling a very tall and heavy piece of furniture into my bedroom. Definitely five star.”

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Posted 6 years ago

“Excellent service. Very accommodating regarding delivery. Can’t praise them enough. I would highly recommend this company. Early Christmas present for my daughter and son in law. We are very pleased with the quality. Thank you.”

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Posted 6 years ago

“Excellent quality at a reasonable price”

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Posted 6 years ago

Chiltern Oak Furniture is rated 4.6 based on 3,133 reviews