Chiltern Oak Furniture Reviews

Name: Chiltern Oak Furniture
Address: Chowns Mill Business Park, Station Road, Irthlingborough, Northamptonshire
Rating: 4.58

4.6 Rating 3,133 Reviews

90 %

of reviewers recommend Chiltern Oak Furniture

Company Reviews

Questions

Metrics

4.6

Based on 3,133 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01733530285

Email:

sales@chilternoakfurniture.co.uk

Location:

Chowns Mill Business Park,
Station Road,
Irthlingborough
Northamptonshire
NN9 5QQ

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Chiltern Oak Furniture 1 star review on 16th May 2024

Mrs C Cowan From Ossett West Yorks.

Chiltern Oak Furniture 5 star review on 15th June 2022

Pippa

133

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Impressed with the product quality, speed of service, and value for money. The items we bought were also very well packed and protected. Very pleased.”

Helpful Report

Posted 6 years ago

“Had an issue where the order on their website didn't go through but it took the payment. Called them and they sorted it quickly and gave me a delivery date immediately. The delivery men were very early and polite and good to deal with. The item is very good and pleased with the quality and finish.”

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Posted 6 years ago

“Great service and quick delivery. Would definitely use again.”

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Posted 6 years ago

“We're really happy with the chess table - it was easy to put together, feels solid and looks stylish. I didnt realise it came with a chunky chess set too so that was an added bonus. Delivery was prompt, particularly since we bought it between christmas and new year.”

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Posted 6 years ago

“Ordered a bookcase which seemed extremely good value and so it proved. The staff were very helpful and a pleasure to deal with. We were kept well informed of delivery and it came exactly on time as stated. The bookcase was extremely well packed and would unlikely be damaged in transit. Very helpful courier who carried into our chosen spot. We would have no hesitation in highly recommending this company.”

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Posted 6 years ago

“Competitive prices. Prompt delivery. Items well packaged. Look good.”

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Posted 6 years ago

“Wonderful quality furniture and looks lovely.”

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Posted 6 years ago

“Very happy with chest of drawers. Quality product. Slight problem with one drawer handle but replacement sent immediately”

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Posted 6 years ago

“Excellent service from start to finish and would highly recommend them to friends and family excellent furniture and a great price”

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Posted 6 years ago

“Quick delivery nice furniture”

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Posted 6 years ago

“I haven't got it all sorted in house yet but it looks good .”

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Posted 6 years ago

“Great service and delivery to room of our choice, would use again.”

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Posted 6 years ago

“Very solid shabby chic at a great price.”

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Posted 6 years ago

“Superb service from chiltern oak. Ordered bedroom furniture. Arrived at the stated time that suited us perfectly. The two delivery drivers Micheal and mark were fantastic at putting the wardrobes together and making sure everything was where we wanted. All the packaging was taken away with them so all I had to do was fill the wardrobes with clothes 😁 and the furniture is very solid and looks lovely.would definatly use chiltern oak again. Thankyou so much”

Helpful Report

Posted 6 years ago

“Excellent service and friendly, prompt delivery. The product is exactly as described, good quality and at a very competitive price. I would buy from Chiltern Oak Furniture again and recommend this company to others.”

Helpful Report

Posted 6 years ago

“From the outset the service was excellent,quick,professional & friendly, we had to change the delivery date which was organised for us without a hitch. It is refreshing to deal with a company which obviously puts the customer first. The TV cabinet we bought was delivered by an efficient friendly team,was very well packed and we were given instructions in case there was a problem. Quality of the unit is excellent. Highly recommend this company”

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Posted 6 years ago

“Really good service, delivered on time and a good price. Nice quality piece of furniture.”

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Posted 6 years ago

“Really fast delivery, received a couple of days after initial order. Communication about date and time excellent. Very pleased with purchase, all pieces look lovely in living room.”

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Posted 6 years ago

“Excellent quality and service. Delivered on time. I had to email prior to ordering as needed to fit furniture into a restricted alcove and the online measurements weren't detailed enough. I did recieve an email back and was able to place order so only critisism really was to have more detailed measurements on line up front.”

Helpful Report

Posted 6 years ago

“Perfect TV unit, which suits my new living room. Really well packaged and fully assembled, and at a good price. Delivery was prompt, kept well updated by Chiltern Oak. Delivered at 7:25 in the morning, meaning no time off work needed. Delivery drivers very friendly and helpful too. Highly recommend.”

Helpful Report

Posted 6 years ago

Chiltern Oak Furniture is rated 4.6 based on 3,133 reviews