Chiltern Oak Furniture Reviews

Name: Chiltern Oak Furniture
Address: Chowns Mill Business Park, Station Road, Irthlingborough, Northamptonshire
Rating: 4.58

4.6 Rating 3,133 Reviews

90 %

of reviewers recommend Chiltern Oak Furniture

Company Reviews

Questions

Metrics

4.6

Based on 3,133 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01733530285

Email:

sales@chilternoakfurniture.co.uk

Location:

Chowns Mill Business Park,
Station Road,
Irthlingborough
Northamptonshire
NN9 5QQ

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Chiltern Oak Furniture 1 star review on 16th May 2024

Mrs C Cowan From Ossett West Yorks.

Chiltern Oak Furniture 5 star review on 15th June 2022

Pippa

133

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was good and was quick the furniture is stunning and beautifully made I won’t hesitate to buy from again”

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Posted 5 years ago

“Exceeded expectations on quality”

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Posted 5 years ago

“Good quality product and excellent value money. Exceptional customer service”

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Posted 5 years ago

“Excellent quality and value for money.”

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Posted 5 years ago

“Ordered the XL Hampshire Blue TV stand. Delivered perfectly packaged to door. Looks wonderful and is the perfect base for a new 65ins LCD TV. Highly recommended and very good quality.”

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Posted 5 years ago

“Had Malvern Shaker Oak tv unit and matching nest of tables delivered yesterday. Really pleased with them. Both well packed. Easy to order, delivered on time and great price.”

Chiltern Oak Furniture 5 star review on 10th July 2020

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Posted 5 years ago

“I ordered the Bergen Oak Small Cupboard which was delivered on my chosen date. The cupboard is a lovely little thing and fitted well where I needed it to go, unfortunately the wood was split on top so would be visible. I contract the customer service desk by email, I was expecting a 48 hrs response due to the current situation but no the same day, they provided their solutions which I have opted for an exchange. The service was brilliant and fast I cannot fault them at all. Due to the quality of the cupboard and the service, I have now ordered the matching TV cabinet. keep up the good work guys”

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Posted 5 years ago

“Beautiful coffee table. Just what I wanted. Well built. Nice colour good quality.”

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Posted 5 years ago

“We absolutely love our new sideboard! We've had so many compliments from everyone as well. Quick delivery despite the current pandemic.”

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Posted 5 years ago

“The order was processed quickly and efficiently and delivered in a matter of days even in these unprecedented times and I was extremely pleased with my sideboard the quality and workmanship were beautiful and the product so do well packed for a damage and stress free delivery. Well done and thank you”

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Posted 5 years ago

“I am very happy with my purchase from your company. I shall definitely recommend you to family and friends. Thank you!”

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Posted 5 years ago

“The dressing table and stool were of a good quality for the price. Well built and matched our Barker and Stonehouse furniture at a much more reasonable price.”

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Posted 5 years ago

“Excellent product Prompt delivery Value for miney”

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Posted 5 years ago

“Beautiful bed frame and easy to assemble. Overall great service and very happy with our purchase...thank you”

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Posted 5 years ago

“A high quality bed frame exactly as described. It’s made well and is long lasting, all for a reasonable price too!”

Chiltern Oak Furniture 5 star review on 2nd July 2020

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Posted 5 years ago

“I am very pleased with my two small sideboards from Chiltern Oak Furniture. They look much more expensive than they were. They came on the day after I ordered them, as promised. There was very slight damage to one of the back legs on one of the sideboards, but I decided to keep them, as it cannot be seen and I could not face the prospect of repacking and arranging return and re-delivery.”

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Posted 5 years ago

“Very pleased with the cupboard. It's well made and fits nicely into a tight corner. I would happily buy from Chiltern Oak again.”

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Posted 5 years ago

“Ordered a small corner tv unit which arrived very quickly and was very well packaged. Am really pleased with it, well made and looks good......highly recommend and would purchase from here again.”

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Posted 5 years ago

“I have quite a number of natural oak items from Chiltern Oak Furniture. The designs are simple, the colour of the wood goes with everything. All the pieces are well finished and nothing over priced. I am very pleased . Thank you .”

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Posted 5 years ago

“Excellent service. Very promptly delivered. We're very pleased with our bookcase. Very sturdy design and looks more expensive than it was. Would definitely recommend this company.”

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Posted 5 years ago

Chiltern Oak Furniture is rated 4.6 based on 3,133 reviews