Chiltern Oak Furniture Reviews

Name: Chiltern Oak Furniture
Address: Chowns Mill Business Park, Station Road, Irthlingborough, Northamptonshire
Rating: 4.58

4.6 Rating 3,133 Reviews

90 %

of reviewers recommend Chiltern Oak Furniture

Company Reviews

Questions

Metrics

4.6

Based on 3,133 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01733530285

Email:

sales@chilternoakfurniture.co.uk

Location:

Chowns Mill Business Park,
Station Road,
Irthlingborough
Northamptonshire
NN9 5QQ

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Chiltern Oak Furniture 1 star review on 16th May 2024

Mrs C Cowan From Ossett West Yorks.

Chiltern Oak Furniture 5 star review on 15th June 2022

Pippa

133

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent next day service 👍 highly recommend”

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Posted 5 years ago

“Beautiful perfect furniture. Looks lovely in my lounge.”

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Posted 5 years ago

“Dining table and chairs are of excellent quality!”

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Posted 5 years ago

“Thank you for my beautiful cupboard, I am really pleased, delivery and all service excellent. I will definitely be ordering again. Thanks”

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Posted 5 years ago

“Really beautiful product that was delivered on time.”

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Posted 5 years ago

“Ordered my tv corner unit (Winchester Oak range) on the 3rd. Delivered today (5th) within the hour time slot. Fantastic service. Extremely pleased. Well packaged and in perfect condition. My first purchase from Chiltern Oak and I'm sure it won't be my last. Very competitively priced. Really happy.”

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Posted 5 years ago

“The first sideboard was damaged in transit with a courier. Staff at Chiltern responded promptly to my message about the problem and were exceptionally helpful. A week later Chiltern removed and replaced the damaged item with the friendly delivery staff helping check it over when I unwrapped it. Excellent customer service. Very happy. *****”

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Posted 5 years ago

“Great furniture, good quality and fast delivery.”

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Posted 5 years ago

“Lovely furniture well made and delivery was excellant too”

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Posted 5 years ago

“Beautiful furniture, delivered promptly, will definitely use again”

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Posted 5 years ago

“Brilliant delivery lovely quality furniture.”

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Posted 5 years ago

“Excellent service and I was really happy with the price I paid. It was just the right table. First time I've used Chiltern I will definately look there again when I'm considering buying furniture. Thanks.”

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Posted 5 years ago

“I have bought several pieces of the Chester range and can really say that Chiltern Oak have the best delivery service ever The pieces are of good quality, fantastic speedy delivery Well done Chiltern Well recommended”

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Posted 5 years ago

“I was very impressed with the fast service. I also really like the furniture. It was just what I was looking for. Very good quality and I would definitely buy again.”

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Posted 5 years ago

“I bought a Florence chest of drawers and 2 large bedside tables For my bedroom ,because they are pure white I was worried they would be damaged or maybe scuffed when they got to me,but they were absolutely beautiful,well made and I loved them so much I’ve even ordered 2 more bedside tables for our other room.”

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Posted 5 years ago

“Excellent customer service, really pleased with my TV unit and Sideboard. Delivery was quick.”

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Posted 5 years ago

“Efficient delivery, fantastic product, solid built, great price”

Chiltern Oak Furniture 5 star review on 27th July 2020

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Posted 5 years ago

“Fabulous quality furniture. I purchased the 4 door winchester sideboard, small winchester sideboard and the winchester nest of tables. Customer service was good. Delivery team was excellent. I would definitely recommended this company.”

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Posted 5 years ago

“Really pleased with the small Rutland table. It looks great in my hallway. The quality is really good and you couldn’t fault their customer service. Ordered in the morning arrived the following afternoon.”

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Posted 5 years ago

“I've purchased several items of furniture from Chiltern Oak over the last few years and have always been delighted with the service and the quality of their products. I wouldn't hesitate to recommend them.”

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Posted 5 years ago

Chiltern Oak Furniture is rated 4.6 based on 3,133 reviews