Chiltern Oak Furniture Reviews

Name: Chiltern Oak Furniture
Address: Chowns Mill Business Park, Station Road, Irthlingborough, Northamptonshire
Rating: 4.58

4.6 Rating 3,133 Reviews

90 %

of reviewers recommend Chiltern Oak Furniture

Company Reviews

Questions

Metrics

4.6

Based on 3,133 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01733530285

Email:

sales@chilternoakfurniture.co.uk

Location:

Chowns Mill Business Park,
Station Road,
Irthlingborough
Northamptonshire
NN9 5QQ

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Chiltern Oak Furniture 1 star review on 16th May 2024

Mrs C Cowan From Ossett West Yorks.

Chiltern Oak Furniture 5 star review on 15th June 2022

Pippa

133

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased the large Chester white painted oak corner tv unit, it was just what I wanted fits my living room perfectly. Item was fully assembled and delivery was free even tho I live in the north, thank you children oak.”

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Posted 4 years ago

“Delivered within less than 5 days since placing order, fully assembled, fully packaged to avoid damage in transit! The TV unit looks of the highest quality and saved so much time and effort building! Can’t wait to order the side unit next month!”

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Posted 4 years ago

“Well made and looks so good.”

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Posted 4 years ago

“Really pleased with the telephone table and slim bookcase. They look lovely and are very good quality. The service was excellent.”

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Posted 4 years ago

“The service is absolutely brilliant,only ordered on Saturday and delivered on Tuesday ,have used before and never been let down,item was tip top condition 10 out 10”

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Posted 4 years ago

“Fantastic delivery service on the day requested, good quality product really pleased with the hall bench. Will certainly be ordering more products.”

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Posted 4 years ago

“Omg amazing! Absolutely thrilled with my new pantry cupboard.”

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Posted 4 years ago

“Fantastic quality furniture for a great price. I just love my cabinet!”

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Posted 4 years ago

“Fantastic service, and beautiful quality furniture at a great price. I'm am really pleased with my nest of tables, sideboard, tv cabinet and lamp table. I will definitely buy more furniture for the other rooms in my house.”

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Posted 4 years ago

“Surprised at the excellent quality As the price was so reasonable .”

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Posted 4 years ago

“Great quality fast delivery and good price very happy with the service”

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Posted 4 years ago

“Website was easy to use, delivery was prompt and easy to track with plenty of notice. Product is lovely, good quality, solid, exactly what I had hoped it to be. Would definitely purchase from Chiltern Oak again.”

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Posted 4 years ago

“What a pleasure trading with Chiltern Oak! Lovely, comprehensive, clear talking website & equally professional, pleasant staff at the end of the phone. I chose this Hampshire TV unit as it’s fully assembled & was promised delivery within 10 working days. As told, the delivery company texted 48 hrs beforehand offering me a time slot that I could change. I was informed it would be between 1-4pm & it turned up at 1.10pm! Friendly, no fuss, 2 man delivery to living room. (No unpacking, but will collect if returned). Item very well packaged & great quality for the price! Chiltern Oak say there’s no catch, they’re awesome! - & from my first purchase I cannot disagree! With great personal service like this during this Covid crisis, I wish them all the best for a successful future!”

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Posted 4 years ago

“We bought a bookcase and were so impressed with the quality we then bought two wardrobes. There was a bit of issue with one, but customer service wDecided not to bother changing it after all but really reassuring that they would have done. Wardrobes were quick and easy to build, great quality and are much admired.”

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Posted 4 years ago

“We bought bedroom furniture - SK bedframe/2Nr bedside tables/dressing table and 3Nr chest of drawers. Really pleased with both the quality and appearance, it really does look stunning!! Customer services helpful with information etc., delivery was a little delayed but found the delivery team during Covid really helpful and pleasant. Would not hesitate in making another purchase with this company.”

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Posted 4 years ago

“Just received my coffee table and it is beautiful.. Very happy with this purchase. Delivery was prompt by a very helpful delivery man. Thank you.”

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Posted 4 years ago

“100% happy”

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Posted 4 years ago

“Very pleased with our purchase from you of a wine rack,well made and looks great in our kitchen. Has been admired from several members of our family.”

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Posted 4 years ago

“Great quality furniture, quick delivery, thank you”

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Posted 4 years ago

“High quality product and speedy delivery. Would recommend.”

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Posted 4 years ago

Chiltern Oak Furniture is rated 4.6 based on 3,133 reviews