Chisholm Hunter Reviews

Name: Chisholm Hunter
Address: 146 Argyle Street, 146 Argyle Street, Glasgow
Rating: 4.47

4.5 Rating 3,635 Reviews

86 %

of reviewers recommend Chisholm Hunter

Company Reviews

Questions

Metrics

4.5

Based on 3,635 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0333 210 1857

Email:

help@chisholmhunter.co.uk

Location:

146 Argyle Street,
146 Argyle Street
Glasgow
G2 8BL

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Chisholm Hunter 5 star review on 4th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Delighted with the watch. Arrived promptly and nicely presented.”

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Posted 4 years ago

“Was shopping for a watch with my husband as it was a special birthday for myself. We visited the Bluewater Store and was looked after by a lovely lady called Julie. I loved my watch and she was helpful, informative and very kind. Will definitely be using Chisholm Hunter again.”

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Posted 4 years ago

“Excellent quality and service.”

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Posted 4 years ago

“I brought a watch at a very good price from CH as a gift. It wasn’t wanted so I returned it. The item was delivered quickly and securely and when I sought to return it the process was quick and painless - I couldn’t be more positive about the service I received.”

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Posted 4 years ago

“Excellent quality and was delivered quickly!”

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Posted 4 years ago

“Excellant service”

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Posted 4 years ago

“A very pleasant shopping experience with Evelyn assisting me as I paid the balance for an engagement ring for my girlfriend at the Silverburn Branch at Glasgow. Very knowledgeable and extremely helpful member of staff.”

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Posted 4 years ago

“Karen at the Leeds branch has been fantastic, guiding me through to the perfect ring choice! Cannot thank you enough.”

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Posted 4 years ago

“Bought for my Daughters birthday, she hasn't taken it off since.”

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Posted 4 years ago

“Very helpful and friendly staff”

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Posted 4 years ago

“A bit of a nightmare purchase to be honest, was sent the wrong watch. They sent me a pre-paid return label which didn’t cover the cost of postage so I ended up having to pay out over £11 to return the item I was sent in mistake. They said they would refund me the cost, but didn’t. Beautiful watch when I received the right one but wish I had bought it from a different store to have saved the stress.”

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Posted 4 years ago

“Great and easy to purchase beautiful watch”

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Posted 4 years ago

“I was very impressed with this company. Not used them before. They checked my post code by calling me as there was an issue with it. Was good they did as my new watch could’ve gone astray otherwise! Delivery was also quick. The designer watch I received is genuine and is lovely - and the discounted price offered was brilliant which prompted me to purchase it with this jeweller. Also offered on 3 flexible payments options. I shall use them again if this standard remains!”

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Posted 4 years ago

“Really prompt delivery. High quality packaging - I love my watch.”

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Posted 4 years ago

“Do not use. The product was incorrectly advertised on the website. There was a significant level of back and forth, to only be told they do not have the product. Refund was EVENTUALLY obtained after NUMEROUS emails. Client Care was poor. I would not recommend or ever purchase from here!”

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Posted 4 years ago

“Very good service”

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Posted 4 years ago

“I bought a lovely Longines watch which was at a great price compared to other retailers. The only problem was it was delivered with a flat battery. However, Chisholm Hunter arranged to provide me with a new watch - which took a few weeks due to Covid-19. So all's well that ends well.”

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Posted 4 years ago

“Excellent product Not the best packaging Excellent product certificate of authenticity, but I had to ask for them. Very good on the phone though”

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Posted 4 years ago

“Chisholm Hunter has very poor customer service. I have sent emails about a return that have never been replied to, yet I revive marketing emails from them daily. I spoke to a woman from there customer service team who told me everything she could do to help over the phone but never carried it out and never emailed me the returns form. I am very disappointed to be have been chasing this up for 6 weeks now and still not resolved. Will never use this company in future.”

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Posted 4 years ago

“Jorden at the Inverness store. Was very attentive.”

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Posted 4 years ago

Chisholm Hunter is rated 4.5 based on 3,635 reviews