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Chisholm Hunter Reviews

4.5 Rating 3,641 Reviews
86 %
of reviewers recommend Chisholm Hunter
4.5
Based on 3,641 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Chisholm Hunter Reviews
Visit Website

Phone:

0333 210 1857

Email:

help@chisholmhunter.co.uk

Location:

146 Argyle Street,
146 Argyle Street
Glasgow
G2 8BL

Write Your review

Professional courteous and helpful service
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Posted 4 years ago
Customer service great quality of products and choice are Excellent
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Posted 4 years ago
Fantastic service. Beautifully packaged. Arrived very quickly. My gorgeous pearl earrings look lovely on. Just what I wanted.
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Posted 4 years ago
Item arrived promptly and well packaged. Very pleased and will definitely order from them again
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Posted 4 years ago
Good customer service well looked after
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Posted 4 years ago
Bought a diamond necklace from Chisholm Hunter wich I saw in store - it is absolutely beautiful. Easy to use website and very fast delivery.
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Posted 4 years ago
Delighted with purchase which arrived promptly and carefully packaged.
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Posted 4 years ago
I put 2 diamond rings into them to get sent away for evaluation. I was promised that they would be ready by 20/09/2021 They weren't. I had to call and call and call as nobody was answering the phones. Went to them in person and they gave excuse after excuse after excuse. They charged me a £50.00 deposit and then another £85.00 when I eventually got the rings back. They said that they would give 10% off because of the length of time I waited. So that should have been 10% off £135.00 right? WRONG! It was only 10% off the £85.00 It's a complete rip off as I went into H Samuel the other day and they said that they charge £60.00 for the first item and then £30.00 for each evaluation after that. AND THEY USE THE SAME EVALUATION HOUSE AS CHISHOLM HUNTER!!!!!! I tried to give them the 10% back as I felt it was an insult and they threatened to call the police if I didn't leave the store!!!!!! Very unprofessional and complete rip off artists. I will NEVER do business with them again. MY business is going to H Samuel next time. At least they charge the customer a fair price. An absolute disgrace!! They should be reported to the Better Business Bureau!!!
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Posted 4 years ago
my wife loves the earrings
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Posted 4 years ago
Very bad service and a unprofessional customer service. The worst store even i do business with. I will never buy again from them,i cancel order because i bought a engagement ring who was supposed to be ready between 3-6 weeks.Ring was not ready in time and vanish my engagement and also my holiday. I give them 2weeks until i am back from holiday to be hallmarked and ready for delivery,but the ring is still not ready,even if i have assurance for customer service coz ring will be ready when i will return from holiday. I speak several times with different peeple from customers service and i don’t receive even a goodwill gesture from them or a firther doscount to wait more for the item if they really care about a good customer,looks like they don’t care coz i cancel the order,even if on the same order i buy a necklace worth thousands.Is unacceptable the service i receive from a company who want to be respectable. Disgusted,silly service,not nice to lie me and vanish my engagement becausw they are unprofessional
Helpful Report
Posted 4 years ago
Very bad service and a unprofessional customer service. The worst store even i do business with. I will never buy again from them,i cancel order because i bought a engagement ring who was supposed to be ready between 3-6 weeks.Ring was not ready in time and vanish my engagement and also my holiday. I give them 2weeks until i am back from holiday to be hallmarked and ready for delivery,but the ring is still not ready,even if i have assurance for customer service coz ring will be ready when i will return from holiday. I speak several times with different peeple from customers service and i don’t receive even a goodwill gesture from them or a firther doscount to wait more for the item if they really care about a good customer,looks like they don’t care coz i cancel the order,even if on the same order i buy a necklace worth thousands.Is unacceptable the service i receive from a company who want to be respectable. Disgusted,silly service,not nice to lie me and vanish my engagement becausw they are unprofessional
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Posted 4 years ago
Thank you the earnings were beautiful and my wife loved them. Very good service.
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Posted 4 years ago
Great service. Staff were very helpful and responsive to queries, quick delivery and great premium packaging. Watch was also very competitively priced.
Chisholm Hunter 5 star review on 5th September 2021
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Posted 4 years ago
Quick delivery, great communication and above all a top item at a great price.
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Posted 4 years ago
Great product and service received
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Posted 4 years ago
Very good service, prompt delivery of my watch
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Posted 4 years ago
Very happy with my purchase of the Hamilton Field Mechanical Bronze. Service and communication was excellent and fast delivery. Can’t ask for more - a very happy customer!
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Posted 4 years ago
Everything was amazing, thank you so much. I love my watches, I bought 2 in a week. Next day delivery with Royal Mail. Very pleased with your services
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Posted 4 years ago
Great quality, fast & efficient delivery. One happy daughter.
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Posted 4 years ago
Quality jewellery and reasonable prices. The delivery service and communications were excellent.
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Posted 4 years ago
Chisholm Hunter is rated 4.5 based on 3,641 reviews