Chisholm Hunter Reviews

Name: Chisholm Hunter
Address: 146 Argyle Street, 146 Argyle Street, Glasgow
Rating: 4.46

4.5 Rating 3,643 Reviews

86 %

of reviewers recommend Chisholm Hunter

Company Reviews

Questions

Metrics

4.5

Based on 3,643 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0333 210 1857

Email:

help@chisholmhunter.co.uk

Location:

146 Argyle Street,
146 Argyle Street
Glasgow
G2 8BL

Write Your review

Tell us how Chisholm Hunter made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Chisholm Hunter 5 star review on 4th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Incorrect email address. Should have .UK at end.”

Helpful Report

Posted 6 years ago

“Still haven’t received the item have emailed twice with no response so called them and was told item was signed for. Well not by me. They are now looking into the matter. Definitely won’t be buying from them again. A £300 watch just left with whoever and someone signing on behalf of me.”

Helpful Report

Posted 6 years ago

“Following the purchase of a watch for £2,000, the customer service has been pretty poor. No guarantee has been sent with the watch and the box was damaged. The email we received from Chisholm Hunter didn't even have a proper display name - it came from "Help" which obviously looked like a spam email!”

Helpful Report

Posted 6 years ago

“Shocking customer service from start to finish. Told ring I had ordered would be delivered to my house then on the day told it was in store to collect.”

Helpful Report

Posted 6 years ago

“Riceived first watch which arrived in damaged box . Watch had scratch on case. Second watch arrived . Watch ok but again the cardboard Longines outer box damaged even though packed securely in larger box . Was told damaged in transit .”

Helpful Report

Posted 6 years ago

“I received 2 Thomas sabo charms which were clearly not new!! They were marked and faded!! Really disappointed!!”

Helpful Report

Posted 6 years ago

“Very poor. I ordered a child bracelet online on the 23rd of August and still not received an e-mail to let me know if it is in to come and collect it”

Helpful Report

Posted 6 years ago

“No dispatch email received, nothing to say order was ready to collect. It took me 3 days to chase my order. Not happy with the service at all.”

Helpful Report

Posted 6 years ago

“The item was late being sent. I had to chase this up. Then whilst waiting it was discounted. Then I was offered the difference in price as a refund. That never happened. I had to chase it up so I complained and heard nothing and had to chase that up. Lovely watch but an awful customer experience. I wouldn't buy from you again or recommend you to anyone.”

Helpful Report

Posted 6 years ago

“Quick delivery BUT incorrect warranty card (the card proves the item is genuine)!”

Helpful Report

Posted 6 years ago

“Very good.I am happy”

Helpful Report

Posted 6 years ago

“I bought a bracelet as a gift and it was too big, the size is not obvious in the description (I still can’t find it). The response was fast but unfortunately not very helpful, the return period is too short, especially given the current environment. I was advised now the shops are open this period is shorter however there are not many shops and none near me to return it. Expensive gift that can not be worn!”

Helpful Report

Posted 6 years ago

“Very unhappy after purchasing a Rolex online. Once again the watch I picked online was not the one I received.”

Helpful Report

Posted 6 years ago

“Wrong watch received and had to return the watch before they would send the correct watch. Then hope it arrived in time for my daughters 40th birthday as it was a gift. No compensation offered not much in way of an apology almost made to feel it was a total inconvenience to them. The watch sent actually cost a lot more than the one I ordered but no recognition of my honesty in contacting them to have it swapped for the one ordered. Will not be buying from the main again”

Helpful Report

Posted 6 years ago

“Picnic bench was 3 weeks late, poorly constructed and was missing a hole to put a parasol in”

Helpful Report

Posted 6 years ago

“Watch arrived like a dogs dinner and then no response for a long time once I returned. Lots of Emails and phone calls later and increased areas levels trying to get a return processed! Awful”

Helpful Report

Posted 6 years ago

“£1600 rado watch broke (bezel came of within 4 months aswell as its never kept correct time .. stay clear ... I have been refused a refund and a credit note as after 30 days !!! So only option is to send it back for a repair ... shocking service for a timepiece of this price ... not happy”

Helpful Report

Posted 6 years ago

“I bought a Gucci watch from these people and sent it back a month ago as it became discoloured just a short while after purchase. And now it is nowhere to be seen. After many calls and emails chasing for an update. The responsibility has been put on to Gucci apparently. I've been told that it could take another 8 weeks for me to even contemplate seeing my watch again. Disgraceful.”

Helpful Report

Posted 6 years ago

“An awful experience so far. It appears I was sent the oris watch already commented on in other reviews. It was returned over two weeks ago and has not even been acknowledged. All I received to numerous emails was “we are busy, give us 14 days” type response. I’ve now had to escalate to Paypal for help as they have my money and the watch.”

Helpful Report

Posted 6 years ago

“First set of earrings were damaged & had “gunk” on them indicating second hand. They were returned, but the replacements took ages to arrive. Constant calls, emails & messages were ignored and wasted my time. Earrings arrived late for wife’s birthday as a result. Not impressed.”

Helpful Report

Posted 6 years ago

Chisholm Hunter is rated 4.5 based on 3,643 reviews