Chisholm Hunter Reviews

Name: Chisholm Hunter
Address: 146 Argyle Street, 146 Argyle Street, Glasgow
Rating: 4.47

4.5 Rating 3,641 Reviews

86 %

of reviewers recommend Chisholm Hunter

Company Reviews

Questions

Metrics

4.5

Based on 3,641 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0333 210 1857

Email:

help@chisholmhunter.co.uk

Location:

146 Argyle Street,
146 Argyle Street
Glasgow
G2 8BL

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Chisholm Hunter 5 star review on 4th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“slick and efficient”

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Posted 2 years ago

“the letter eas headed up wrong”

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Posted 2 years ago

“Earrings bought for my daughter .”

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Posted 2 years ago

“I recently purchased a watch from Chisholm Hunter. Unfortunately, after examining it, I decided it wasn't for me and returned it. The item was processed very rapidly and the refund was prompt. Delighted with the service. This has increased my confidence in the retailer. The only negative is that I had to pay to return the item - a prepaid returns label would have been helpful.”

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Posted 2 years ago

“Excellent quality white gold diamond earrings”

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Posted 2 years ago

“Excellent service and extremely happy with the watch - gift for husband who loves it”

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Posted 2 years ago

“Very easy to order and were very quick to advise of non-stock item”

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Posted 2 years ago

“Service second to none, husband purchased some beautiful earrings for me, lovely presentation amd packaging and separate certification in a folder a few days later, really chuffed with the gift and impressed by this company”

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Posted 2 years ago

“excellent service arrived next day of order, thank you”

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Posted 2 years ago

“Arrived ahead of schedule and very well packaged. Best price found too. Very happy...”

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Posted 2 years ago

“Fantastic service purchased also my wedding ring from Chisholm Hunter excellent customer service”

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Posted 2 years ago

“I purchased a pre owned Rolex watch from their Falkirk store 2 years ago . About 6 weeks ago I seen a pre owned Rolex in another jewellers and agreed to a trade in subject to my watch being sent away to their head office for examination to confirm the deal. Within 24 hours they got back to me saying was I aware that there had been severe polishing , filling or more likely a combination of both done to the 120Clock side of the bracelet? My first reaction was I would surely have noticed that !!! But when one of their watch experts spoke to me and took the time to send me photos it was clear that it was not hugely noticeable, but once drawn to your attention was definitely visible . It appears this has been done to cover up some sort of damage to that side of the bracelet . After 4 weeks of total stress , trying to pursue this issue I have got nowhere, they claim it’s wear and tear and I wasn’t sold the watch with the bracelet in that condition !!! I have 2 independent jewellers opinions that A , that work has been done professionally to cover up some sort of damage and That B ,they would not have sold a pre owned Rolex to me with part of the bracelet in that condition . I have had to pursue this relentlessly , as the regional manager concerned Mr Docherty has rarely returned calls or emails, it’s been delay after delay I have to say Janet the manager at Falkirk store has been very good and has tried to emphasise with my situation, on the other hand Neave the assistant manager has been so totally unprofessional . I have given the company fair chance to resolve this issue and unfortunately it has got to the stage of me writing such a negative review, to be honest if I could give any lower a score I would . I am now putting it into the hands of trading standards as I have sought professional advice on this matter . If I was in any way responsible for that repair there is no way I would be continuing to pursue this matter.”

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Posted 2 years ago

“After my order getting mixed up and being delayed the local team went out of their way to resolve the issue. Unfortunately the watch was still late for my sons birthday however it wasn't the person's who were resolving issue.”

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Posted 2 years ago

“Bought some lovely cufflinks as a gift. They arrived on time and were packaged well. Great service and gift was well received. Thank you.”

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Posted 2 years ago

“Quick delivery and great price”

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Posted 2 years ago

“Such a nice watch at a very good price. on a very fast delivery. Even a very safe packaging. It was a very happy experience. Thanks a lot.”

Chisholm Hunter 5 star review on 13th September 2023

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Posted 2 years ago

“The website was very easy to use and the food arrived very quick.”

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Posted 2 years ago

“Easy website to use. Goods were perfect and as described. Will be ordering another pair of the earrings I purchased for myself.”

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Posted 2 years ago

“Exceptional service. 10/10”

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Posted 2 years ago

“Great shop always good selection first time buying online normally go to purchase in store very fast and efficient”

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Posted 2 years ago

Chisholm Hunter is rated 4.5 based on 3,641 reviews