Chisholm Hunter Reviews

Name: Chisholm Hunter
Address: 146 Argyle Street, 146 Argyle Street, Glasgow
Rating: 4.47

4.5 Rating 3,635 Reviews

86 %

of reviewers recommend Chisholm Hunter

Company Reviews

Questions

Metrics

4.5

Based on 3,635 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0333 210 1857

Email:

help@chisholmhunter.co.uk

Location:

146 Argyle Street,
146 Argyle Street
Glasgow
G2 8BL

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Chisholm Hunter 5 star review on 4th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A really beautiful piece of jewellery and value for money”

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Posted 3 years ago

“Excellent business to deal with. Good price for Coeur De lion bangle which I really like 😄”

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Posted 3 years ago

“Excellent products and service”

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Posted 3 years ago

“I seriously advise caution when thinking about buying a watch from this Company; they are unable to yell you how long the watch has been in their stock. Before selling to you!”

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Posted 3 years ago

“Quality products, easy to order online, prompt delivery. Good service altogether”

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Posted 3 years ago

“I ordered a chain online from Chisholm Hunter. They kept informed in a timely manner about the expected delivery. When the parcel arrived, delivered by Royal Mail, it contained a card letting me know who selected the item. It was Thomas. The chain was beautifully packaged. I was delighted and was glad to wrap it and present the gift to its recipient. Thank you for your excellent service.”

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Posted 3 years ago

“Do not deserve any stars no interest in customer service. Utterly hopeless ,badly trained staff. I purchased ladies Longines watch Jan 2020 with a two year guarantee and paid cash The watch stopped working August this year ,and has only be worn on a few occasions, due to Ill health, I was only able to do something about it,this week.To be told by the Silverburn shop manager,Angela that the battery life of a longines watch is only 12-18 months.Why would a high end watch manufactor such as Longines offer a 2 years guarantee with a battery which only has a life of 12-18 months,? Puting a loyal Longines customer at inconvenience of having to send the watch away for six weeks plus to have a battery replaced? Customer service is zero. Be warned do not buy from a Company that does not care about their customer.Nil points for professionalism. I Feel I have been sold an inferior watch. I accept that Chisholm and Hunter is not a top Jewellery retailer but I ignored that,due to convience not having to travel;my confidence came from buying "Longines" What a disappointment! I intend to take this up with Longines.Surely, there is a point of law here, where a retailer knowingly sells a watch fully expecting the battery to expire before the guarantee?? I have contacted watches of Switzerland in London,and they have advised my concerns and complaint will be passed to the Longines area manager for Scotland,to investigate. To further add Chisholm and Hunter was unable to advise when and how long the watch I purchased was in their stock before it was sold to me ? I have since learned from another "high end ,"retailer this is information they can provide,and have advised if their watches have been in their stock for too long then they are returned to the manufacturer,why can Chisholm and Hunter not provide the customer with this info? Do you have do something to hide.i wonder? I need to give feedback to Longines to advise if they care about their brand name then they will have to have some serious discussions with Chisholm and Hunter about advising the customer on how to sell a Longines time piece and deal professionally with any complaint.”

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Posted 3 years ago

“The bracelet I bought is amazing and well worth the money. Someone is going to feel love this Christmas”

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Posted 3 years ago

“The delivery arrived promptly and earlier than expected. It was packaged beautifully and you could really tell someone had taken care of the item. The watch was bought as a gift and the recipient was over the moon with it”

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Posted 3 years ago

“Very prompt delivery. Necklace exactly as described & shown. Not disappointed. Would consider using Chisholm Hunter again.”

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Posted 3 years ago

“recently purchased a lovely necklace from your silverburn store. Evelyn and staff were very pleasant and attentive and even provided us with coffee. would certainly recommend.”

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Posted 3 years ago

“Great service!”

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Posted 3 years ago

“A beautiful watch, which made his 40th birthday extra special. Thank you x”

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Posted 3 years ago

“Wasn’t explained to me that I was purchasing a display watch, handled by many, not what I expected paying nearly £6k for the privilege. I expected new out of the box !”

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Posted 3 years ago

“Excellent choice and service. First class communications too. Highly recommended.”

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Posted 3 years ago

“My friend is delighted with her gift. Thank you!!”

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Posted 3 years ago

“Lovely watches”

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Posted 3 years ago

“Easy website to use. Kept informed through email, Delivery was very prompt. Definitely use again, thank you.”

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Posted 3 years ago

“I had brilliant customer service from Chisholm Hunter. I was unable to see how to order the correct wrist size for a watch for my son. They were prompt to contact me to help rectify this. I was able to get it adjusted at a local jeweller and they will refund the cost. They also sent me a beautiful watch roll to keep the watch in. I could not be more satisfied by the way the company handled my review.”

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Posted 3 years ago

“Visted this store recently as I was looking for a wedding gift and Nikki has been an absolute star . She was so caring , positive and patient . This has been best possible customer service I have ever experienced . A massive thank you to her . ps ( your company cannot loose her at any cost )”

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Posted 3 years ago

Chisholm Hunter is rated 4.5 based on 3,635 reviews