The Chocolate Society Reviews

Name: The Chocolate Society
Rating: 4.91

4.9 Rating 2,650 Reviews

98 %

of reviewers recommend The Chocolate Society

4.9

Based on 2,650 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01963 824366

Write Your review

Tell us how The Chocolate Society made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Chocolate Society 5 star review on 24th February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not used the shaker yet but have to say I’m disappointed by the state of it when it arrived. It’s dusty/dirty and the packaging is whipped. Very disappointed as it’s a present.”

Helpful Report

Posted 4 years ago

Hi Charlotte, Thank you for your review. The shaker should not arrive in this condition. Please can you email hi@chocolate.co.uk and we will send a replacement. Look forward to hearing from you shortly. Thanks. Al

Posted 4 years ago

Hi Charlotte, We never received an email from you after our last reply, so we sent you a replacement shaker which should be with you before Christmas! Hope that's ok! Happy Christmas! :)

Posted 4 years ago

“Loved the box of the month plus the salted caramels. Arrived promptly”

Helpful Report

Posted 4 years ago

“Quality throughout. Very impressed from initial order through to delivery.”

Helpful Report

Posted 4 years ago

“Tasty chocolate, nice packaging, and it came really quick too!”

Helpful Report

Posted 4 years ago

“I saw these chocolate bars on sale in Liberty and knew I had to get them for my family for Christmas. The Chocolate Society website stocks a unique range of flavours which sound delicious, I'm hoping someone is generous enough to share their gift with me!”

Helpful Report

Posted 4 years ago

“Delicious products, beautiful packaging. Perfect for gifting or just for treating yourself!”

Helpful Report

Posted 4 years ago

“Ordered the shaker and it is brilliant best hot chocolate ever , delivery was very impressive only took 2 days . Very happy bunny”

Helpful Report

Posted 4 years ago

“Lovely hamper full of amazing smelling chocolate. My son will love his Christmas present. Excellent and speedy service as well.”

Helpful Report

Posted 4 years ago

“We love the Chocolate Society! Their chocolate is so delicious and we look forward to receiving their box of the month so much that I think we might have to get a lifetime subscription. Can you guys make that an option?”

Helpful Report

Posted 5 years ago

“Simply the best and most creative chocolates available today - move over Belgian chocolates, the crown has now been taken by the Chocolate Society! And what an enthusiastic team - deliver of their promises and on time!”

Helpful Report

Posted 5 years ago

“Fantastic selection of chocolates”

Helpful Report

Posted 5 years ago

“Excellent product and service. We will be reordering in the new year.”

Helpful Report

Posted 5 years ago

“Very simple but effective gadget that really does makes good hot chocolate.”

Helpful Report

Posted 5 years ago

“Great product . Terrific service . Very quick to reply . Definitely would recommend”

Helpful Report

Posted 5 years ago

“Easily the best chocolate subscription service we've tried. Even the flavours that are not to our tastes are DELICIOUS.”

Helpful Report

Posted 5 years ago

“We cannot wait for these very special chocolates to arrive throughout the year. Their flavours are so beautifully and meltingly balanced”

Helpful Report

Posted 5 years ago

“These chocolates are gorgeous! They are now part of our christmas tradition! And for all other treats and celebrations too. The flavours are balanced and the quality is exceptional. Excellent service, great communication and packed carefully. What's not to like!”

Helpful Report

Posted 5 years ago

“Good looking and good tasting”

Helpful Report

Posted 5 years ago

“consistently of the highest quality”

Helpful Report

Posted 5 years ago

“Absolutely delicious chocolates. They make a great gift aswell if you can stop yourself from eating then first. We will definitely buy again”

Helpful Report

Posted 5 years ago

The Chocolate Society is rated 4.9 based on 2,650 reviews