“My husband loves ypur hats and in buying them from him I have always found your site and follow up customer service to be good.
In fact we recently recommended you to someone who stopped to ask my husband about his bowler!”
“Unfortunately the hat I had made was too large and had to return it. But I also have 2 other Christys hats which are of good quality and look good and feel good to wear.”
“I emailed in advance of my purchase in order to get a recommendation on a size based on my measurements. I followed this advice and upon arrival the hat was too small. It is too costly to send back as it approximately doubles my cost. I emailed to request some kind of resolution (ie. money back or the correct size shipped) but no reply. Now I’m out the money and have a hat that doesn’t fit. Very disappointed.”
“I recently made various purchases at Whitney. The service was exceptional. Nothing touch bother. Advice totally professional.
The products as usual were without equal.
I recommend Christys without reservation.”
“I ordered two hat boxes for delivery. 1 was damaged. It took a great deal of time plus a complaint to arrange for pick up of the damaged box (and I wonder why the damaged box even needed to be picked up). Thie damaged box has not been replaced nor I reimbursed. I could not recommend Christys and would be unlikely to use them again. Please arrange for me to be reimbursed for the damaged hat box.”
