Citroen Reviews

Name: Citroen
Address: Pineley House, 2Sunbean Way, Coventry
Rating: 1.43

1.4 Rating 28 Reviews

11 %

of reviewers recommend Citroen

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1.4

Based on 28 reviews


Customer Service
Communication Channels	Telephone

Visit Website

Phone:

08444633500

Email:

info@citroen.co.uk

Location:

Pineley House, 2Sunbean Way
Coventry
CV3 1ND

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Anonymous

Anonymous // 01/01/2019

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“Citroen Customer service the worst I have ever dealt with. For 41 days they just keep on telling me lies fobbing me off. They sent me an Email after all that time to tell me what I complained about in the first place. So disgusted I have written a 3 page letter to the trading standards complaining about their so called service.”

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Posted 7 years ago

“What a joke the official Citroen owned dealership in Romford is. Do not be fooled by all the trained staff rubbish. Agreed to buy C4 on 16th March with collection agreed for 22nd March. Changed insurance over but told it would now be 24th March. Changed insurance again but paperwork not sorted out despite car supposedly ready. Delivery date now 8th April. Just changed Insurance over again and actually got 15 miles out of the 65 miles to the garage done before receiving a call saying something wrong with car. Another delay. Obviously,despite promises of service and valeting being done, they had gone to get it out less than an hour of me turning up and found something wrong. Citroen make good cars but they seem to hire the cheapest staff they can get.”

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Posted 8 years ago

“Worst customer service i have ever come accross, car has warentee but they wont do the work, say its my fault i have the problem, 3 months back and forth to CUK, they promiss to call you back, they never never do and when you do call them its premuim number and take over 30 mins to answer, absolutly the worst company to deal with, i will never buy Citroen agin for sure.”

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Posted 8 years ago

“Appalling Service from Citroen Contract customer service. 4 weeks later I am still trying to resolve a charge which they stated had been cancelled, and now today receive a letter serving Notice of Contract. As others, love my DS3 but will never purchase through Citroen again.”

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Posted 8 years ago

“extremely unhelpful service department and the Citroen service contract is the worst I have come across, badly worded to the point where the Citroen dealer didn't understand it. Like others here, I love my DS3 but wouldn't even consider buying another. I'm going back to Toyota!”

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Posted 8 years ago

“Appalling Customer "service" by both you & dealer...shame, as I love my car but will NEVER purchase another Citroen!”

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Posted 10 years ago

“Absolutely disgusted with how I've been treated by Citroen Contract Motoring. Have never had such bad customer service in my life!”

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Posted 10 years ago

“Absolutely disgusted with how I've been treated by Citroen Contract Motoring. Have never had such bad customer service in my life”

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Posted 10 years ago

Citroen is rated 1.4 based on 28 reviews