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First key didn't work and customer service gave me the run around. Still waiting for a refund.
Second key for a diff version of office worked fine.
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posted 4 days ago
- Robert E
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Still awaiting a refund
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posted 5 days ago
- Anonymous
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I waited too long for a refund.
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posted 1 week ago
- Anonymous
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Easy purchase but they sent me a US version for a UK game so I couldn’t use it. Contacted the company who said I should be a US VON to get around it other than a refund. I requested a refund anyway, then they made up excuses to not give it back. Then I tried to download the game again and it was £9 more than the original price. Refused to offer for me any refunds or match the original price so taking this higher
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posted 1 week ago
- Anonymous
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I placed an order, for fc27. Now mistakenly made an error when I ordered it as it was locked to a certain region however it said in a little prompt that I could use a VPN to unlock it and it didn’t work. Asked for a refund and now I have to wait until they sell my original code until I receive a refund. Won’t be buying again.
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posted 4 weeks ago
- Cain M
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I ordered a game that was specifically specified as a steam key, I get through checkouts and finally go to collect my key and it's a steam account , and then what support told me was this one time they'll resell the purchased account and then give me a refund if it sells , and all I really wanted was the game that I have bought that said it was a steam key , will probably go with a different website next time
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posted 1 month ago
- Anonymous
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Terrible service, bought office key and couldn't even redeem it. Instructions were pretty complicated even for a technical. Logged a support ticket, got different replies with different complicated instructions. In the end asked for a refund, took them months of chasing and then got a refund as a credit which If I had not chased probably would not ever have received it.
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posted 1 month ago
- Jay
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I requested a refund and it took 24 hours for then to process it when it says a couple of hours.
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posted 1 month ago
- Bradley A
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I never received my game and I’m currently awaiting a refund but seeing as customer service doesn’t seem to recognise my order number I am guessing I’ll have to raise a claim with PayPal to get my money back.
Sadly, I won’t be using you again and won’t be recommending you.
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posted 1 month ago
- Steven C
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I want a refund totally rubbish web site
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posted 1 month ago
- David F