“
Sold me a 6-month Xbox Game Pass Key that would not work no matter what I did and refused to refund me. I opened up several tickets and was given no real help, al I got was scripted replies. Turned out after I contacted Microsoft support that the key was for NEW ACCOUNTS ONLY to which their website stated NOTHING about it being for new accounts only.
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posted 1 week ago
- Anonymous
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so much for the "we will get back to you within 2 hours " so i would like a replacement code that works or refund before i apply to Pay Pal for a refund .
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posted 2 weeks ago
- Peter P
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Awful experience. Followed their instructions on their site and code didn’t work. Will not refund said that it is region locked. Okay why do you have instructions on how to over ride the region lock and then tell people after the purchase it can’t be overidin. Terrible service definitely a dice roll.
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posted 2 weeks ago
- Mike
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I bought a game by mistake on CJS Keys, I asked for a refund, they agreed to refund it, still no refund 8 months on. Ticket is still open and getting responses from likely an AI saying "it will likely sell in a few days time".
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posted 3 weeks ago
- Nic
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Asked for a refund was told 12 hours max 2 days.
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posted 3 weeks ago
- Anonymous
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Licence Key Invalid
I purchased two Microsoft licence keys, one each for Visio Pro 2019 and Project Pro 2019. Neither key is valid, cannot even install the software. When trying to install from the official Microsoft website the error is 'Unsupported language'. Since these are supposed to be English language keys I can only assume they are invalid keys. Still attempting to get a refund.
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posted 1 month ago
- Anonymous
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I've got a few games through them in the past and had no issues, but then one of my steam keys failed to show, when i reached for help i was told to wait, it seemed to me they were more concerned with duplicate tickets than anything else. Still waiting for my steam key or my refund.
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posted 1 month ago
- Anonymous
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Bought a "Steam Key" only to be later told that it was an Nvidia Promotional Key (not for resale) bundled with and requiring a high-end GPU to activate.
Coincidentally I do actually have the high-end GPU, but the code would not activate. I promptly notified CJS CD Keys who have consistently failed to provide a refund and have treated me with suspicion, demanding screenshots to prove that the key won't activate.
”
posted 1 month ago
- Anonymous
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My Photoshop doesnt work and they dont want to refund me
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posted 1 month ago
- Anonymous
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Poor service, lack of communication, unable to view my key and i want a full refund. When they do respond they make false promises and tell you that you'll hear from a human in 12 hours... its been 6 days now 😡
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posted 1 month ago
- Colette