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I'd give less stars but I can't. The Office key they sold me doesn't work. I did all of the silly things asked, including downloading their version of Microsoft Office, but it was all nonsense. I think they do that to try to wear people down until they decide it's not worth the hassle. Well, it is to me, and I want a refund and quickly.
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posted 2 weeks ago
- Anonymous
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I remove two stars due to a long delay for the refund because the key that i bought it was not working.
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posted 2 weeks ago
- Anonymous
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Purchased key, didn’t work spend hours to get it work (as per instructions) no luck. Ask for help no luck. Ask for refund no luck. Ended up paying for microsoft subscription directly as this was for my sons xbox. As Microsoft updated their vpn awareness this method is no longer an option. Sorry guys don’t have time for this. Its always a risk I know but will definitely not take the risk with you guys.. Good luck with this attitude..
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posted 2 weeks ago
- Jan
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Not great experience for me key didn’t work for me guys did try sort but still couldn’t get it to work. When I requested a refund all communication stopped and ended up my bank had to get it back.
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posted 2 weeks ago
- Tom
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At 12:12 PM on 29 Apr, I sent "customer service" an email requesting a refund.
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posted 2 weeks ago
- Arthur C
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Bought 3 DLC's for Total war
They only had 1 in stock, so i asked for a refund for the other 2. They gave me a refund for the cheapest key, and it was store credit lol.
Then when i try to claim the other 2 keys i haven't been refunded for, i get an error on their site, telling me my whole order is refunded.
Not I'm in dispute with PayPal to get my money back.
”
posted 3 weeks ago
- Reece
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I was sold an Xbox game pass key that didn’t work as advertised. The product description on the CJS website is different to the product (auto key) they actually send. I have provided screenshots on three separate occasions as proof and have been emailing for weeks but they’re now refusing to refund or even reply upon realising their mistake. Very poor customer service and disingenuous, DO NOT USE!!
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posted 3 weeks ago
- Anonymous
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The key (Gamepass Core) didn't work.
The customer service was not helpful at all.
For two months now, they were not able/willing to either provide a refund or a working code despite several Emails back and forth.
Would never buy again from this company.
”
posted 3 weeks ago
- Anonymous
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Office 2019 pro plus. I ended up being supplied a volume licence key. Contacted support got an Ai generated try phone activation which you cannot do on volume licence. I have contacted support 3 times more no response. Launched a PayPal refund. Bought a new key from Kinguin to get me up and running. Have bought about 40 keys over the years this will be the last. Very unhappy with the non existent support.
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posted 1 month ago
- Rich
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Horrible company fighting tooth and nail to not give me my $2.50 refund for a non working key. The account they sold was suspended/banned and even with showing them video proof the auto key gave me that account they say it’s not theirs. Can’t trust this site anymore
”
posted 1 month ago
- Anonymous