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Bought windows 11, did not work. Asked for a refund and was told i woukd have to wait for it was re-sold.
Eventually told that as 60 days had passed it was too late and any refund could only be re paid to paypal. I do not have a paypal account so they are saying i will not get the refund. It was the compamy who waited for the 60 days to pass! I have asked for a cheque but do not think i will get it.
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posted 5 days ago
- Sharon A
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The small saving really isn't worth the stress and now I'm out of pocket because they refuse to acknowledge that the Key just doesn't work and they won't give a refund.
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posted 5 days ago
- Anonymous
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My first ever purchase with these guys. Payment went through, key recieved. Key did NOT work. Now i had to waste an entire day getting a refund.
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posted 1 week ago
- Anonymous
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You can’t get a refund directly to your bank account, the only option is store credit (so you can get scammed again, which I did), and only after the key is resold to another user.
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posted 2 weeks ago
- Anonymous
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I bought a game code for Xbox. I received the code rather quickly. Apart from this, the code was for another region which did not work for me. As it didn’t work I asked for a refund and never received an email back. Make sure if you buy something it is all right and matches what you need.
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posted 3 weeks ago
- Anonymous
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If still no code or reply on Monday I’ll need to contact PayPal to raise a case to get a refund.
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posted 1 month ago
- Anonymous
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Bought a game waited the 96 hours still nothing if no responce going for a refund
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posted 1 month ago
- Anonymous
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Miss sold this game, didn't write the correct description so when my son brought the game we didn't know he had to have the game pass for this game. CJS won't refund my son and now my son is upset as this was brought with the last of his birthday money, and he has a game he can't play as we dont have game pass or want it!! Very disappointed with the service CJS has given!
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posted 1 month ago
- Anonymous
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Code did not work, no full refund. Prices get more and more expensive. only positive aspect: fast response to messages but not successful.
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posted 1 month ago
- Anonymous
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I have not been able to redeem the code to get the game as the code had a a in it and this can not be entered on to the Nintendo switch,
I have sent several emails and tried to report the problem via website but keep getting responses that do not sort the problem or explain how to get a refund. I have spent hours trying to sort this out to no avail
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posted 1 month ago
- Anonymous