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When you any having issue with keys or accounts it takes days sometimes weeks for the issue is resolve and refund is not an option even if you request it ….ive been using this website for sometime now but am getting real sick of this..think am gonna stop soon if they don’t correct this issue
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posted 2 weeks ago
- Anonymous
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C`mon guys, first you're saying i need some weird additional anti-fraud validation and keep my order pending for 3 days. Then you say I can't refund my order.
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posted 2 weeks ago
- Viktor K
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If I could leave no stars I would. Purchase a live gold for my Xbox didn't work took over 8 months to get a refund and was no mention of store credit. Why would I want to buy after such a bad experience. Waste of time never shop here
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posted 2 weeks ago
- Anonymous
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Ordered a game (which was in stock) and didn't get the code. Customer service were helpful and sorted a refund but id have rather received the game. 100% will not use again
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posted 3 weeks ago
- Anonymous
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Will never use these again sold me a faulty key messed me around not reply to messages and no refund do not use this company go elsewhere
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posted 4 weeks ago
- Anonymous
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Their solution was to take back the key for re sale and once sold refund me .
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posted 1 month ago
- Anonymous
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Their “12 hours max” policy its not true. Waited over 24 hours and didnt get my game, but got my refund within a second so thats good.
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posted 1 month ago
- John G
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Sold me a non-working key for Office 365 Family, and won't refund it.
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posted 1 month ago
- Mikkel
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Clearer communication regarding the nature of the issue, along with timely updates and either a fix or a refund, would go a long way toward improving customer confidence.
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posted 1 month ago
- Lax S
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Tried game share with Mario Odyssey for Nintendo switch, didn’t work as it should.
Spoke to many people in chat and just kept getting ignored once I mentioned I wanted a refund. Say’s refunded but I’ve had no payment back so far, I’ll wait a I little longer then rise the issue with my bank
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posted 1 month ago
- Graham
