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I was sold an Xbox game pass key that didn’t work as advertised. The product description on the CJS website is different to the product (auto key) they actually send. I have provided screenshots on three separate occasions as proof and have been emailing for weeks but they’re now refusing to refund or even reply upon realising their mistake. Very poor customer service and disingenuous, DO NOT USE!!
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posted 6 days ago
- Anonymous
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The key (Gamepass Core) didn't work.
The customer service was not helpful at all.
For two months now, they were not able/willing to either provide a refund or a working code despite several Emails back and forth.
Would never buy again from this company.
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posted 6 days ago
- Anonymous
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Office 2019 pro plus. I ended up being supplied a volume licence key. Contacted support got an Ai generated try phone activation which you cannot do on volume licence. I have contacted support 3 times more no response. Launched a PayPal refund. Bought a new key from Kinguin to get me up and running. Have bought about 40 keys over the years this will be the last. Very unhappy with the non existent support.
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posted 1 week ago
- Rich
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Horrible company fighting tooth and nail to not give me my $2.50 refund for a non working key. The account they sold was suspended/banned and even with showing them video proof the auto key gave me that account they say it’s not theirs. Can’t trust this site anymore
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posted 2 weeks ago
- Anonymous
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I'd love to give CJS CD Keys a better rating but for a couple of my past orders it just took too long or the products never arrived and I had to ask for a refund. It's frustrating even though you have great offers
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posted 2 weeks ago
- Anonymous
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Didn’t receive a refund nor another account.
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posted 3 weeks ago
- Anonymous
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I am therefore formally requesting that you either: Issue a new, valid Office 365 activation code, or Provide a full refund for the non-functional product.
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posted 3 weeks ago
- Anonymous
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It's two star because they have at least attempted to support me post purchase, but I'm yet to receive a refund despite multiple requests.
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posted 3 weeks ago
- Michael
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Shocking customer support. Purchased a PS Plus membership, which I clarified prior purchase if I can use my own account, to which I was advised I can. Bought it, then tried all sorts of things to link it...then I'm told that doesn't work, ask for a refund and I'm ghosted. This is being run by illiterate kids.
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posted 4 weeks ago
- Anonymous
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gave me 3 keys for a gamepass acc and it never worked. so complicated process and not willing to refund. disappointed and wouldnt recommend
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posted 4 weeks ago
- Anonymous