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I ordered a game that was specifically specified as a steam key, I get through checkouts and finally go to collect my key and it's a steam account , and then what support told me was this one time they'll resell the purchased account and then give me a refund if it sells , and all I really wanted was the game that I have bought that said it was a steam key , will probably go with a different website next time
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posted 3 days ago
- Anonymous
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Terrible service, bought office key and couldn't even redeem it. Instructions were pretty complicated even for a technical. Logged a support ticket, got different replies with different complicated instructions. In the end asked for a refund, took them months of chasing and then got a refund as a credit which If I had not chased probably would not ever have received it.
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posted 1 week ago
- Jay
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I requested a refund and it took 24 hours for then to process it when it says a couple of hours.
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posted 1 week ago
- Bradley A
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I never received my game and I’m currently awaiting a refund but seeing as customer service doesn’t seem to recognise my order number I am guessing I’ll have to raise a claim with PayPal to get my money back.
Sadly, I won’t be using you again and won’t be recommending you.
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posted 1 week ago
- Steven C
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I want a refund totally rubbish web site
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posted 3 weeks ago
- David F
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It doesn't work, I told him, they told me there would be a refund and nothing happened.
They kept sending me the same things over and over. "Send a screenshot." I’d send one, then the same thing would happen again—a vicious circle. I never got a refund.
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posted 1 month ago
- GEORGE
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The code I “collected” was valid only for a handful of South American countries so I sent a message asking for a replacement code or full refund.
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posted 1 month ago
- Mike B
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Didn't supply the cd keys and so far have not given a refund. Will not use again.
I usually use Loaded but they didn't have stock of what I wanted. Worth waiting next time
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posted 1 month ago
- Rob
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contacted support, and they are basically tough luck, we want you to jump through hoops to provide a refund,
when it is clear in their own order confirmation advert, what they sold, didnt have a matching download link.
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posted 2 months ago
- Simon
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the delivery is and was quick, for half of my order. the other half and the main part is still in cyberspace, the 1/3 of my original order is no good without the other two( precisely one of the other two ) they go together. I don't want a refund I just want my order in full please now coming up to 27hrs later, are the workers in cyberspace too ha ha he he, little joke there. thanks you all
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posted 2 months ago
- Graham