“I was quite disappointed with my experience at Bento Cake. Unfortunately, there were several issues that affected my overall satisfaction. Firstly, I noticed hairs on the piping bag tools, which was quite off-putting. Additionally, the piping tips provided were dirty on the inside, and no learning tips or tricks were shared during the session, which was disappointing given the price of £45.
The session also started late, and the organizers appeared unprepared, causing the group to wait around for about 20 minutes while they set up. This should have been managed beforehand to ensure a smoother experience for participants.
Overall, I was really expecting more from this class, and I don’t feel it was worth the cost. I hope these issues can be addressed to improve future sessions.”
“Our entire class except for three people were 15 minutes late due to weather, and they wouldn’t let us do the class. Nor did they offer us to reschedule or provide any type of refund. The teacher was rude and could not have cared less about the money spent or effort made to bring our families to the class. Will never give them another pound based on customer service.”
