Clearabee Reviews

4.62 Rating 218 Reviews
A-
Happiness Grade
Read Clearabee Reviews

About Clearabee:

Clearabee is the UK's largest man and van clearance company operating exclusively in-house. Our service is available to homes and businesses across the UK.

Visit Website

Phone:

03300881000

Email:

info@clearabee.co.uk

Location:

Clearabee, Griffin House,19 Ludgate Hill

Clearabee have a Customer Happiness Grade of A-. Customers love their prices and customer service but are unhappy with their refunds.

A

Price - Excellent

94.44%
Industry Average
Very good all round. Arrived quickly and got the job done at the price quoted. Would recommend and will use again
- Mr Carr
Excellent service. Kept me updated on expected time of arrival. Did a great job. Reasonably priced.
- Brenda
Speedy service with arrival just a few hours after I booked. Fixed price was honored.
- Anonymous
D

Refunds - Average

50.00%
Industry Average
Awful experience. I have a confirmation email from them showing I have paid for 6 cubic yards to be removed and the chap lifted up one bag and said it will cost over twice as much due to the weight!!! I puchased a volume removal service! Called office for refund and I am now out of pocket for the call out charge of £49.99 which is now down the drain and a waste of my time end energy. AVOID
- Darren Chambers
We paid for a guaranteed 2 hour collection slot. The driver was late and we were told we would receive a refund. The refund didn't arrive and we were then told this was cancelled as the driver arrived on time!! Customer service since has been abysmal. I would advise people to be wary of what appears, based on my experience, to be an unethical business with poor governance arrangements. If only the compnay would contact me...
- SteveLake
Our job was significantly misquoted, despite provision of a lot of detail at the outset. When crew turned up there was a 80% increase of the quote followed by pretty unpleasant doorstep negotiation. Customer service excused this by lack of experience of staff who quoted but did not honour the original quote or offer refund of initial fee. Left hostage to inflated price. Beware.
- Matthias
99.04%
Industry Average
Booked our sofa collection online in the morning and later that afternoon the team turned up. Fantastic service and really saved the day after being let down by a local charity. Very useful to have on call.
- John
Excellent service. We had two sofas which needed collected on a next day basis which Clearabee carried out for us. Proved very easy and although costing more than the local council but more than made up for by the speed and convenience.
- Anonymous
We are very happy with the Clearabee service. The two lads were very hard working in the rain and left the area spotless. I very happily recommend this company.
- AD