“Good collection service, good communication, friendly driver. I’d like more information on how the clothing is used and how the charities benefit, for example how are the items sold on and how much gets recycled through textile recycling? Does anything end up in landfill? Are the workers paid or are they volunteers? Is this a for profit or not for profit business? The website could be a lot more detailed. Some stats and evidence of how the charities benefit would be good!”
“I'm still really surprised they offer this service for free. They're doing something incredible to provide real change toward a global crisis and they don't ask anything from you! I booked it and it was collected within 4 days. They emailed me the day I booked and text me the next day with an arrival date and time.”
“I’m really happy with the attention I received . It was comfortable to leave the bags to be collected when you’re not at home. They are friendly, patient. I trust them.”
“The collection process happened really quickly from when I first requested a delivery and the collection crew were really helpful in fitting delivery round me.”
