Click Energy Reviews

Name: Click Energy
Rating: 3.35

3.4 Rating 126 Reviews

58 %

of reviewers recommend Click Energy

Company Reviews

Questions

Metrics

3.4

Based on 126 reviews


Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

028 90777707

Email:

chat@clickenergyni.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fed up trying to top up and it fasting, no pay pal options or automatic top up”

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Posted 5 years ago

“Simple easy and quick. This is all what I need 😉”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Yea ai happy”

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Posted 5 years ago

“Your to expensive .Nearly £30 a week we put in can't wait to change to another supplier”

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Posted 5 years ago

“Quick and easy, simple to use I would reccomend.”

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Posted 5 years ago

“I switched to these guys a year ago and after being with all the others I can simply say these are by far the cheapest.”

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Posted 5 years ago

“Love how fast i'm able to get through to this supplier very quickly anytime I have a query. Staff are always very helpful 5 stars all round!”

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Posted 6 years ago

“Easy switchover to click energy when I moved to a new property. Adviser explained the process well and I haven't had to speak to them since as everything automatic. No complaints.”

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Posted 6 years ago

“Forever taking money when they're not supposed too, changed my meter and gave me the wrong KPN now I can't top and and they harass you with calls if your bill is a day late. Can't not set up a direct debit on bill pay. Worst company”

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Posted 6 years ago

“Very good and very helpful”

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Posted 6 years ago

“i live on dungiven rd derry.your salesman tried selling my family click energy with 50 quid free electricity,we said wed think about it.2 weeks later one of your salespeople rang up,we declined and said thank you.our question is why have you rang our no,another 40 times in the last ten days,we have 2 autistic children here and find it so hard to get 5 minutes peace,im sure you don't know our problems and I'm also sure you don't care,either way you wouldn't be ringing a private no,40 times.there has to be some way I can inform the public of your bully boy taktiks.dont you agree.leave us alone please.”

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Posted 6 years ago

“I’m very happy with click energy I was previously with Budget energy and had built up a large credit on my account from being with them for several months when I called them to ask if it could be transferred back I was told it would be passed to there accounts team after months of chasing them i finally got it back ( 9 weeks after my First call) but my direct debits remained the same. With click energy I didn’t even need to call about my account balance after 6 months of being with them I was building up another credit I received an email to say having reviewed my account they have reduced my direct debits saving me £23 per month and transferred £80 back which arrived into my bank account 5 days later now talk about fantastic customer service there is no hassle they look after your account I will definitely be staying with click energy, keep up the great work 👍🏻”

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Posted 6 years ago

“Issue with the online website not displaying top up code but Megan was able to sort it all within 60 seconds. Fantastic service!”

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Posted 6 years ago

“Fantastic customer service always a pleasure speaking with the team. Great benefits as a customer which is a plus!”

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Posted 6 years ago

“Started off great, nice and cheap, costing about £55 per month. However fastfoward by not even a year and it’s costing nearly £80! My appliances have not changed and I am using them the same amount - not impressed. Will be waiting for my final £15 free credit then I’ll be changing supplier.”

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Posted 6 years ago

“Love the company and their giveaways. i have saved ££££ on electricity and on my shopping with their reward scheme.”

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Posted 6 years ago

“Great company! I have chopped and changed to many providers in the past and have to say click energy is by far the best I have been with. They are easy to get in touch with (no holding waiting for somebody to answer) they deal with queries quickly and efficiently the tariff is easy to understand they reward both new and exsisting customers I think I will be staying with them regardless of the increase in the tariff that I see people complaining about, I would rather be with a professional reputable company☺️”

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Posted 6 years ago

“Great service all round! John really made my day”

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Posted 6 years ago

“Great service all round! John made my day”

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Posted 6 years ago

Click Energy is rated 3.4 based on 126 reviews