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Click Energy Reviews

3.4 Rating 126 Reviews

58 %

of reviewers recommend Click Energy

Company Reviews

3.4

Based on 126 reviews


Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

028 90777707

Email:

chat@clickenergyni.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I see there's a few negative responses as you cant please everybody all the time. There is always some moaners in every review. Perhaps some people complain when its not about the company and their own use of the system. In terms of customer service I find it excellent. Good web page. easy to understand. Tell your friends and get a £20 sign up fee for each customer. If you told a friend about a good restaurant the owner wouldn't pay you for a referral. Only 5 referrals and you've saved £100 which will reduce your bill every month. the 11.14 daily charge = £3.50per month is counteracted in the £15 discount on joining and then referrals will make your electricity cheaper again. The charity is a suggested donation. click on zero if you don't want to donate. Its not compulsory. Give this company a chance and as someone said get off your bum and use your head.”

Posted 4 years ago

“Only one month into my new account with Click Energy but so far so good. The switch from SSE was as simple as a 5 minute chat with a sales rep in my living room - he was very friendly and very efficient. Website is a very clear and user friendly. Much more transparency than SSE which is great. Great job Click Energy people. Keep it up.”

Posted 4 years ago

“Receive a price increase letter from my current supplier the other day. Made enquiries over the phone today about switching to Click Energy and if I would be better off. Spoke to Mark. He was extremely helpful, friendly and polite and answered all my questions clearly, went above and beyond. Excellent customer service and was not pushy in trying to get me to switch immediately.”

Posted 4 years ago

“This was very easy to do n very handy to do great service click energy thank you”

Posted 4 years ago

“Excellent customer service today was able to get speaking to an agent within 30 seconds which is very impressive against other suppliers I have been with.”

Posted 4 years ago

“Very easy cross over great friendly staff”

Posted 4 years ago

“Very happy with this excellent service”

Posted 4 years ago

“I have no complaints whatsoever about click energy, I'm so glad I changed”

Posted 4 years ago

“Click energy how good are they omg brilliant fantastic great price and unbelievable customer service.”

Posted 4 years ago

“I like how my account is layed out to see on your website, and so easy follow! From my introduction to click energy to my connection your customer service was second to none. Thankyou”

Posted 5 years ago

“A lot cheaper than other companies. The rep that came out to me, answered all questions we asked him, he explained everything clearly”

Posted 5 years ago

“Cheaper electric makes us all happy”

Posted 5 years ago

“Very good”

Posted 5 years ago

“Easy to work”

Posted 5 years ago

“Easy to switch.. n very helpful”

Posted 5 years ago

“I switched to click because the other providers were going up in price to match the Click price point and Click were offering free meter top ups. I top up about £12 a week which I think is reasonable. What I like about them is, quite frankly, everything! From the sales guy who came to the door cold calling. To the interaction I have had regarding my email and Click account. What I especially like is the online account system they have. It recognises me immediately, has my payment details and account number, so topping up takes about 20 seconds ... brilliant! Plus, if you have any friends who switch using your details, you receive a bonus top up courtesy of Click. Well done Click.”

Posted 5 years ago

“We changed to Click 18 months ago, and pay by monthly DD. Click has adjusted our monthly plan a couple of times to help budgeting throughout the year. We had a billing query that was quickly answered (our mistake).”

Posted 5 years ago

“Very easy to switch.”

Posted 5 years ago

“After speaking with Josh at Click Energy today the switch over was very simple. Josh was very helpful in assisting me and clarifying any queries I had.”

Posted 5 years ago

“Very quick and easy to follow”

Posted 5 years ago

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Click Energy is rated 3.4 based on 126 reviews