ClickMechanic have a Customer Happiness Grade of C-. Customers love their customer service but are unhappy with their refunds.
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USE YOUR LOCAL MECHANIC DIRECT! Charge a fortune, their price is 20% cheaper if you go direct to the mechanic as all they do is hide 20% commission on every job and they are not helpful at all. USE YOUR LOCAL MECHANIC DIRECT
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- Anonymous
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Be aware when they do a job for you, the price you are quoted might not be the price you pay.
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- Anonymous
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Without warning, the price was changed on my dashboard more than double — and I was never notified.
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- Anonymous
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All I said was refund me 1/4 of the total which makes sense as he only did 3/4 of the job.
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- Sanjay
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I then spent ages trying to resolve this and got nowhere and guess what?starter motor is still fine so how about giving me my refund? Whatsmore click mechanic say they'll try to help resolve issues another lie and then tell you they're just a Web service and nothing more so cannot do anything even though its them that talked me through the whole process and took payment,and yes I will keep warning everyone.
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- Anonymous
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have been told they can not find a mechanic but they have took my money off me and said NO REFUND . This firm are con men yet TRUSTPILOT BACK THEM so Trustpilot are conmen as well
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- Paul Francis Winstanley
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They came just in time 8-10, and arrived at 10. But I recieved my car from an MOT and service at 5 PM it took 7 hours, luckily I had nothing to do today. I phoned at 1430 and they said they had just finished the service, it took them 4.5 hours to service? Then phoned again at 1630 and they said the car will be back at 1715. The original expected time was 2.8 hours
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- Anonymous
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Great service from start to finish made getting my car repaired very easy.
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- Tom Burgess
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I have used ClickMechanic before and i've always been happy with the service. Rhys the mechanic arrived well within the allocated time and did job quickly. I would use them again as i've never had any bad experience with them. Price was reasonable too.
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- Donna Pritchard