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ClickMechanic Reviews

1.3 Rating 220 Reviews
E
Happiness Grade

ClickMechanic have a Customer Happiness Grade of E. Customers love their customer service but are unhappy with their prices and refunds.

F

Price - High

33.33%
Industry Average
Be aware when they do a job for you, the price you are quoted might not be the price you pay.
- Anonymous
Without warning, the price was changed on my dashboard more than double — and I was never notified.
- Anonymous
Booked in with one of their mechanics and agreed a price.
- Anonymous
F

Refunds - Difficult

33.33%
Industry Average
have been told they can not find a mechanic but they have took my money off me and said NO REFUND . This firm are con men yet TRUSTPILOT BACK THEM so Trustpilot are conmen as well
- Paul Francis Winstanley
please avoid this company at all costs. My partner has an MOT and full service booked in to be done at our home. on 16/11/24 but the mechanic cancelled by text, message and rearranged for 18/11/24 To go to my Place of work but Cancelled again with no follow-up appointments and a refund of any money. absolute waste of time terrible company
- Anonymous
Shame on you! Asked for refund but ClickMechanic said all mechanic are independent, but they allocated me with this mechanic, I don’t even know who they are, are they legit? These overrated reviews are all fake.
- Anonymous
78.57%
Industry Average
They came just in time 8-10, and arrived at 10. But I recieved my car from an MOT and service at 5 PM it took 7 hours, luckily I had nothing to do today. I phoned at 1430 and they said they had just finished the service, it took them 4.5 hours to service? Then phoned again at 1630 and they said the car will be back at 1715. The original expected time was 2.8 hours
- Anonymous
Great service from start to finish made getting my car repaired very easy.
- Tom Burgess
I have used ClickMechanic before and i've always been happy with the service. Rhys the mechanic arrived well within the allocated time and did job quickly. I would use them again as i've never had any bad experience with them. Price was reasonable too.
- Donna Pritchard