Clicks Reviews

2.1 Rating 221 Reviews

27 %

of reviewers recommend Clicks

Company Reviews

Questions

Metrics

2.1

Based on 221 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 45%
Accurate And Undamaged Orders	Greater than 70%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.4 out of 5
Avg Email Response Time	-1 hours

Popular Questions:

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Helpful Report

(1 month ago)

You can contact Clicks by Email, Telephone and Live Chat.

Helpful Report

(1 month ago)

91.67%

Industry Average

“ Very unhappy. Twice in a row I have had poor service at Clicks Observatory. Is it normal to have 1 pharmacist on duty at 4pm? ”

- Anonymous

“ I visited Clicks chatsworth center make up counter. Jacqueline was so patient and interested in assisting me . She tried on 3 different foundations until I was happy wid the cover . And I went to Dischem first but the makeup counter assistant was not as helpful and to think the Maybeline foundation was on sale at Dischem but I purchased it at Clicks Thank u Jacqueline and Clicks for excellent service ”

- Shanaz Chetty

“ To the gentlemen at clock Malmesbury mall.Ronaldo Daniels.charlton johnson and management thank you for your excellent customer service today Sunday 26 January 2025. We are from Paarl and walking in your shop you greet politely and went the extra mile for us. Well done guys.Mrs Heugh ”

- Mrs Felicia Heugh

Clicks Reviews

Customer Service - Good