Club L London Reviews

“ I had an issue with a refund. Doris was amazing and sorted it out promptly. The service was excellent. ”

“ Very helpful with my return! Excellent customer service! ”

“ Doris was able to very quickly process my refund after there were some delays with my return - she was very responsive and very quick turn around time! Great service ”

“ I received a faulty item and they were very quick to help and refund me, Bianca from customer service was great ”

“ Good quality of the dress! Very bad communication and return service. They charge you for the returns and they aren’t helpful at all. ”

“ Great customer service from Chloe! The Black Friday discount code had bugged at checkout and Chloe provided me with the 20% refund, quickly and efficiently and was really polite. I would definitely shop with again! ”

“ I had forgotten to use my discount code, so contacted customer service to see if this could be added. Amy dealt with my issue straight away, refunded me the difference, followed this up with me. Amazing customer service, thank you Amy x ”

“ Amy from customer service was excellent in solving my issue. very quick and efficient. Thanks so much ”

“ Chloe helped me via email with a return request. Her wonderful kindness and extremely quick reply enabled me to resolve my issue within minutes, I’ve never had an email exchange with a company go quickly and helpfully as this before. Chloe has ensured that I continue to shop with club London in the future with her wonderful customer service. ”

“ Customer service is exceptional, super fast, kind, and easy to communicate with. Chloe specifically was super polite and willing to help answer all my questions about an order I made :) ”