“After an outrageously extensive and protracted test where not one illustration, not two or three but four had to be created, they didn't even write whether or not it was any good. After two inquiries I finally got an answer, however not a previously promised feedback but only a short boilerplate reply.
to demand so much from the recruiters, to not even give a deadline, and to not even give notice is an absolute waste of time and in the end, the salary is also laughable.”
Hey there! Thanks for your feedback! We do add more textbook on the website but if you have a specific one in mind, do let us know by sending us a message via chat or email us at help@clutchprep.com.
“I prepped and studied for my 2nd exam in this class predominantly using Clutch Prep. I did over 20 pts worse than on my first exam when I was prepping with only my course's materials. Very disappointing.”
Sorry to hear that, Courtney :( I'd like to know more details as to why you think our videos weren't helpful. Is there anything we could have better? Let us know!
“Hi, I am emailing in regard to my clutch prep subscription. I am being charged 67.47 every 3 months. It says I am out of unlocks and not able to open or watch any of the explanation videos. Could you tell me why this is? Please let me know what you can do, I would like to get my money worth out of this site and do well on my exams. Thank You.”
Hey Talyn! Sorry to hear that you are having trouble on the site. It looks like you have two accounts. You logged in using your free account which is why you were told that you have run out of unlocks. I will send you a message about the correct account that you should use.
“You know. I'm pretty disappointed. I submitted my syllabus to you guys and never heard back. I just took my first genetics exam and im pretty sure i failed it. None of the questions were anything like I've seen before. The worksheets didn't help me much. My instructor told me I better switch up what i'm doing because it's not working. I'll probably end up dropping the course and switching majors. it's too bad i paid for 3 months of this already. i dont see myself using it anymore. so pretty much i wasted time and money, and i'll end up re taking the class next year maybe. Cheers.....”
Hey John! Sorry to hear that our videos weren't helpful for your Genetics class. We'd love to know more details on how we can improve our videos. Feel free to message us at help@clutchprep.com. Also, I have canceled your subscription and processed a refund for the latest charge which should be credited back to your account within 5-10 business days. Have a great day! :)
“I paid for one year around 180. I regret, there is only one subject you are paying and you can't study other subjects. I learn my mistakes and never again. The videos are boring and most of those instructors are covering the wall not intentionally I don't like it. I will keep my chegg in there I can get any subject and all solutions of your books are available.”
Hi Mia! Thanks for your feedback! You subscribed to our Single course plan which is why you can only access one course at a time however, you still have the option to check out other courses if you need to. As for the videos, can you tell us which course are you referring to? We'd love to hear more details on how we can make it better for you.
“Hi, although Clutch Prep does have some useful information, I'm ultimately unsatisfied because the structure of the Clutch Prep program varies from the chapters in my textbook. This severely lessens the effectiveness of the program for me.
I was just charged $29.99 to renew my subscription for the month. I have been meaning to cancel my subscription prior to being charged for this month, but I just didn't get a chance to. I would like a full-refund for this service as I don't feel as if it has benefited me for this particular course. Thank you.”
Hi David! Thanks for your feedback! Appreciate it. The latest charge on your account has already been refunded. Let me know if you have other questions.
