“Clutch prep was my hope to pass organic chemistry with a good grade. But now that they removed all the practice exams and extra practice questions, I would just watch the organic chemistry tutor as he can help ace any orgo class and it’s free. I am really sad that you guys did this. You’re now like any other service that only cares about money.”
“Maybe its just my course, but how come I have to watch a whole 6+ minute long video to receive credit for a question if I got the wrong answer? I could have made a rounding error and immediately identified what I did wrong and I still have to sit through the video...”
Thanks for your honest feedback, John! Appreciate it. We're working hard on adding more practice problems to help you prepare for your exam. If you have any other suggestions, you can reach out to us via help@clutchprep.com.
“I was excited when I first started using it, but realized the information I needed wasn’t complete. I understand it’s a long process, but I don’t have time. Essentially wasted $50 because I only used it for one lesson. It’s good if they have your text book complete..”
Hi Beth! Sorry that you were dissatisfied with our videos. It looks like you were checking out our Biochemistry content. We are still in the process of recording videos for that course so you might have seen some incomplete videos before but I assure you that we're working on completing them soon. I have canceled your subscription and processed a refund for the latest charge which should be credited within 5-10 business days. Have a great day!
“I find the problems and videos that are curated to the chapters to be very helpful but would need more time with the product to move my score up higher. So far i am happy with the amount i am learning and this service really helps me keep up with what is going on in class”
Hi Jay! Thanks for your awesome feedback! We were wondering if you have learned more from the site in the past months that you have been using it? Let us know!
