“So I signed up for the "free trial" which resulted in getting charged 72,96€ for a subscription they hide in their small print. I canceled the subscription the same day but no - it wasn't possible because the package was personalized, already manufactured and ready to be shipped. Well, almost 2 months later there is no sign of any package and my various reminders and deadlines were all missed. Funny how the free trial arrived within 2 days!
Cogniora Customer Service is not helpful at all and just responding with pre-build texts. Seeing all the other comments here I sincerely believe, tricking people into the subscription is their business model.
0/10 recommend, avoid these scammers!”
“This company act as a scam with no-effective nootropics and when you need a personalised support they do not have any effective customer services. Super expensive as well”
“This company steals money from unsuspecting people. In teeny fine print at the end of ordering a trial packet of nootropics, this company puts notice that they are signing you up for a subscription to their services. There is no real notification of this, and they don't send you an email confirming this or reminding you so you can cancel. They then take £56 from your account and then tell you, even if you email them right away, that you did not sign up for this, that you did when you asked to receive the trial.”
“I have a dog and seven cats. My sister lives with my father and my grandfather meet often with my cousin. Without cogniora I really don't know how I could survive. Thank you for your products!”
“I was really skeptical at the beginning. Spent days and weeks thinking if I should make an order or not. Then at some point I decided to go for it. Man! What a bargain!!!”
“These people are thiefs, the products do not work and they subscribe you without you knowing then take money from your account. You speak to customer services who will not help - they just want to take your money and refuse you refunds - its a scam beware”
“Absolute scam do not pay for this rubbish. They take your money without telling you. Youll be down 60 quid without knowing. I made the stupid mistake myself.”
“As has been said by so many others -ITS A SCAM!!
Ordered a trial and was charged £58 for something that I not only didn’t want but has never even arrived!
They’re thieves and scammers.
Avoid! Avoid! Avoid!”
“Avoid.
Thought I’d give the free trial a go, where you pay the delivery.
2 weeks later, without warning, a payment of £58 goes out of my PayPal
Saying it’s a Pre authorised payment
I did not come across anything that said to pre approve the payment.”
“Scam !!!! I would give zero stars but unfortunately I cant. Paid postage for free sample that never arrived to find out they took additional £58 through Paypal. Apparently I have signed up for it as preapproved payment - obviously I havent. Scam!! and robbing company.”
“I bought a sample pack 3/4 months ago (which did nothing) and then found out today I was being charged £60 for a subscription I was apparently signed up for back then. They have refused me a refund as well”
“Master scanners. People who work for this company should be ashamed of themselves . I subscribed for a sample pack, then a week later a £59 charge appears on my account for something I never agreed to. Don't make the same mistake!”
“SCAM!! I paid postage for free sample then 3 weeks later was charged £56 for months supply of useless pills I didnt want. The worse thing is THEY DONT EVEN WORK! I felt lethargic after taking these and in a low mood. SCAMMERS!”
“SCAM-AVOID-like others on here- paid postage for free sample then month after charged £55 on credit card I used. It is also USELESS- does nothing. Useless pills- felt lethargic after taking these and in a low mood. Scammers.”
“Paid for postage for 'free' sample then month after was charged £59 for months supplyof pills THAT DO NOT WORK. Be sure to cancel recurring payments on your bank card or you be scammed like I was. If anything I was lethargic after taking these and in a low mood. AVOID.”
