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Cohorted Reviews

4.2 Rating 2,463 Reviews
79 %
of reviewers recommend Cohorted
4.2
Based on 2,463 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 79%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
6 - 12 Hours
Read Cohorted Reviews
Visit Website

Email:

customerservice@cohorted.co.uk

Location:

167 - 169 Great Portland Street,
5th Floor,
London
London Borough of Camden
W1W 5PF

Write Your review

Anonymous
Anonymous  // 01/01/2019
Like a little birthday every month:)
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Posted 7 years ago
Thank you for your feedback, Gabby.
Posted 7 years ago
Opening my cohort box helped to chase away the January blues!
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Posted 7 years ago
Thank you for your feedback :)
Posted 7 years ago
Cohorted made my skin happy with the Marc jacobs coconut makeup fixing spray ! It glows to prove it and my makeup lasts all day!
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Posted 7 years ago
Thank you for your feedback, Sarah.
Posted 7 years ago
I’ve now cancelled my subscription. This was only my second box, the first I loved, but I really did not like the products this month. The shower gels, face wash all smelt awful. Maybe it was my mistake thinking a beauty box would have more make up in, but face masks, shower gel, creams are just not my thing and I’m not willing to pay £35 a month for shower gels and masks that I don’t even like. I wanted to receive make up that I wouldn’t normally buy and am pleasantly surprised by.
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Posted 7 years ago
Hi Tori, Thank you for taking the time to leave this feedback, we are sorry to hear that you’re disappointed with this month's products. Our aim is to provide a high-end luxury un-boxing experience with a hand-picked surprise selection of beauty products. if there's anything further you'd like to discuss please contact us on customerservice@cohorted.co.uk
Posted 7 years ago
This was my first Cohorted Box, after comparing the contents of this with others along with the price, Cohorted is worth it any day of the week! The Lancôme blush I wear EVERY day! For special occasions I just apply more.. love the texture and looks amazing! I am in my 30’s and skincare is now very important to me, the face mask and charcoal peel mask are amazing! My skin felt so soft and moisturising straight after. I used the cleanser and the lift cream alongside them and my skin never felt so amazing! The setting mist by Marc Jacobs really does so the trick, after having my make up on ALL day and night it actually stayed on! After subscribing to other beauty boxes, this is by far the best one! Cannot wait for next months! X
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Posted 7 years ago
Thank you for your feedback, Uzma.
Posted 7 years ago
January’s addition wasn’t my favourite box since I started my subscription. I do enjoy recieving at least 1 makeup products. This months subscription was all about detox, fresh skin but would of love a lip stick or a blush as it’s still the winter months. Looking forward to February’s cohorted box and hopefully their will be some super makeup treats related to Valentine’s Day. #lovecohorted
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Posted 7 years ago
Thank you for your feedback, Sara.
Posted 7 years ago
Love the packaging! Nice mix of items from good brands
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Posted 7 years ago
Thank you for your feedback, Yazzmin.
Posted 7 years ago
Love the face masks! However I wish there was more make up in January box. Fingers crossed February brings more make up :)
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Posted 7 years ago
Thank you for your feedback :)
Posted 7 years ago
I was disappointed in January’s products. I will see what Feb is like, if I feel the same I will cancel my subscription. £35 is a lot of money. I seem to be happier with my Birch box for a fraction of the cost.
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Posted 7 years ago
Hi Thanks for your review, we're so saddened to hear that you feel this way. We really appreciate your feedback here and we will be sure to pass this onto the rest of the team - we're always looking for ways to improve the customer experience so thank you for sharing.
Posted 7 years ago
I use all the products
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Posted 7 years ago
Thank you for your feedback, Karin.
Posted 7 years ago
Thank you for the gift inside! I would like to have more makeup in my box, the box was looked amazing and was very nice to open. I already have products I use for my face and body so I did not really want to try new body washes.
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Posted 7 years ago
Thank you for your feedback :)
Posted 7 years ago
The box has arrived on 15th January as promised. The skincare products within the box were all useful and of good and trustworthy brands. The value of the box is apparent.
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Posted 7 years ago
Thank you for your feedback, Alena.
Posted 7 years ago
I have a very busy life style caring for a family member and work. I don't have much me time so this January box was an amazing little treat for me to have a pamper day. Loved all the items.
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Posted 7 years ago
Thank you for your feedback, Jodie.
Posted 7 years ago
Always good to be able to try products you haven’t used before . Along with some I have
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Posted 7 years ago
Thank you for your feedback, Dawn.
Posted 7 years ago
A beatific box ariving in the mail always makes me happy.
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Posted 7 years ago
Thank you for your feedback.
Posted 7 years ago
Great quality products, love how boxes are never repetitive
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Posted 7 years ago
Thank you for your feedback.
Posted 7 years ago
Honestly felt like this box was a total rip off! The only thing that wasn’t a sample was a face mist that had a awful online rating! Just felt like this box wasn’t in anyway worth £35 and it sells its self as a £135 box. The charcoal face mask was so weak it litterally didn’t clear my blackheads atall.
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Posted 7 years ago
We are sorry to ​hear that you are unhappy with your experience. We appreciate your feedback and apologise for your recent disappointment in Cohorted. We have taken your comments on board. it is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued customers. At Cohorted our ethos for the Black Beauty Box is centred upon providing customers with a versatile selection of both high end and discovery brands for the perfect price. Please contact our customer service team at customerservice@cohorted.co.uk who are always on hand to help.
Posted 7 years ago
Very happy
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Posted 7 years ago
Thank you for your feedback.
Posted 7 years ago
I enjoyed the variety of products and most sample sizes were very good (the Lancôme cream wad tiny though!). The only downside for me was that three products were from the same range (Urban Veda) and I just really didn't like the smell.
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Posted 7 years ago
Thank you for your feedback.
Posted 7 years ago
I loved this beauty box, all the products were gorgeous. My favourite is the mark Jacobs settings spray. Such good value for money
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Posted 7 years ago
Thank you for your feedback :)
Posted 7 years ago
Cohorted is rated 4.2 based on 2,463 reviews