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Cohorted Reviews

4.2 Rating 2,463 Reviews
79 %
of reviewers recommend Cohorted
4.2
Based on 2,463 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 79%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
6 - 12 Hours
Read Cohorted Reviews
Visit Website

Email:

customerservice@cohorted.co.uk

Location:

167 - 169 Great Portland Street,
5th Floor,
London
London Borough of Camden
W1W 5PF

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Anonymous
Anonymous  // 01/01/2019
Products were really good, however I got 3 different products than I was supposed to get based on what was shown in the magazine/brochure in the box. Also some of the items were in damaged packaging, not looking like new. It felt like I was sent leftovers from the last box. I guess I will wait and see what I will get next month. The delivery time was I think more than 5 working days, not great.
Helpful Report
Posted 6 years ago
Hi Elena, please reach out to our customer service team (customerservice@cohorted.co.uk) if you haven't already. We're sorry about the experience you had this month. We're sure you'll love next month's beauty box just as much as we do!
Posted 6 years ago
I have received my first box this month and I saw the YouTube reviews of the box already so I knew what to expect and was excited to receive my box! Unfortunately, when I opened the box some of the products that were on the leaflet were not included..I suspect this was due to the warehouse running out of product and I did receive replacement products but I would have liked a courtesy email to say that - overall great products, curious to see next month!
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Posted 6 years ago
Thank you for your review! We're sorry you weren't entirely satisfied with your most recent Beauty Box. But we're sure you'll love next month's box just as much as we do.
Posted 6 years ago
Hello, I didn't receive the Nars dual-intensity eyeshadow- Andromeda or the Lancome absolute precious cells mini. Please advise the reason. Sandra Martins
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Posted 6 years ago
Thank you for your review. We're sorry to hear you was missing an item in your Beauty Box. If you haven't already, could please contact our customer services (customerservice@cohorted.co.uk) so we can resolve this issue for you.
Posted 6 years ago
This is my first cohorted box so wasn’t sure what to expect, Good variety of products in this months box packaged beautifully cant wait for next month. Only downfall is it took over a week to arrive from when I recieved a despatch notice.
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Posted 6 years ago
Hi, thank you for your review. :)
Posted 6 years ago
Gucci eye pencil: I haven't had a chance to try it yet because I don't tend to wear blue eyeliner. It was exciting to get a luxury brand but I hope the colour actually suits me. The highlighter is great as I really needed a cream-based one rather than a powder. Really good for everyday looks as it is quite light. I haven't tried the eye mask yet but I am very excited about it as this works for anyone, anytime. The same goes for the hair oil, I haven't tried it yet but I was really happy to get it as my hair oil is running out and this is travel size. Finally, I haven't tried the main event, the hair sun products. They look like great products. However, I wonder why Cohorted sent them in August. It would have been great to get them in June so I could have used them throughout the summer. Now, I have less opportunity to use/finish the project. It would be great if Cohorted could anticipate seasonal use slightly more!
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Posted 6 years ago
Thank you for your feedback :)
Posted 6 years ago
Great but summer items should be included in Apr/May edition..not now after holiday time. Now need to wait 12 mths.
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Posted 6 years ago
Thank you for your feedback :)
Posted 6 years ago
The shampoo left my hair feeling luscious after 3 weeks in the Mediterranean sun, and the highlighter is subtle but buildable, so it works for everyday and party! But my favourite of all is the Gucci eyeliner. It’s pigmented and easy to apply, but lasts ALL DAY without smudging! I never use pencil eyeliners to draw my wings, but I think I’m a convert! Thanks!!
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Posted 6 years ago
Thank you for your feedback Anna.
Posted 6 years ago
Greatly enjoy receiving boxes monthly - the products are always high quality and diverse. Never had a box which I regretted having paid for.
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Posted 6 years ago
Thank you for your feedback :)
Posted 6 years ago
I'm very happy that I've decided for Cohorted box. I love the packaging and full size product inside as well. Perfect monthly treat :)
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Posted 6 years ago
Thank you for your feedback :)
Posted 6 years ago
I really loved my first box, although I don't really use hair products on my hair and there were a few hair care products. Loved all the cosmetics and the mask was amazing
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Posted 6 years ago
Thank you for your feedback Morgan.
Posted 6 years ago
I love getting this beauty box every month and I love surprises. I’m in love with the Gucci eye pencil! They didn’t give you a colour you wouldn’t use and gave you black which everyone uses. I got a mixture of makeup, skin and even stuff for hair. I can’t wait for my next box.
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Posted 6 years ago
Thank you for your feedback, Rebecca!
Posted 6 years ago
Really great products, some I have heard of and others new to me but excellent sample sizes! Very impressed
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Posted 6 years ago
Thank you for your feedback, Chloe :)
Posted 6 years ago
Lovely products. Do not care much about the kohl liner, however a friend I gifted it to seemed to be super happy about it. A bit weird curating, as the sun hair care products would have made more sense in May box. However. having a holiday in OCT and intending to use them then!
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Posted 6 years ago
Thank you for your feedback :)
Posted 6 years ago
The Gucci eyeliner was great - usually I only buy black eyeliner but having received the dark blue eyeliner and trying it out has given me some confidence to try other colours too! The hair oil is exactly what my hair needed in the lead up to my wedding - in love!!
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Posted 6 years ago
Thank you for your feedback, Meera!
Posted 6 years ago
Each month I lool forward to my luxury surprises. Sometimes the items inside are clearly just put in to pad it out, but the majority of products are great and I use them daily!
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Posted 6 years ago
Thank you for your feedback :)
Posted 6 years ago
Very satisfied with the box! Specially with the two nail lacquers in amazing colors!
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Posted 6 years ago
Thank you for your feedback :)
Posted 6 years ago
The Skin Chemist product is overpriced. The bronzer from Laura Geller was Great!!, the brush medium but very convenient for travel. Nail polishes were Ok. And the skin care products were quite good. Overall a good box. I was fairly satisfied.
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Posted 6 years ago
Thank you for your feedback :)
Posted 6 years ago
Great opportunity to try new products and brands. Even if you don't like one item the value of the july box is way more than the cost.
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Posted 6 years ago
Thank you for your feedback, Lisa​
Posted 6 years ago
1-2 items from every box I really like, 1-2 after the first time trying to go directly to trash. But items that I liked I am using every day and some of the day now in my daily rutin
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Posted 6 years ago
Thank you for your feedback, Anna :)
Posted 6 years ago
Brilliant box, as always. The lip plumping is amazing, I can not believe how good it is! I love Laura Geller, her products are reliably brilliant having the brush was a great touch. I haven't used the puff yet but a nice thing to add to the drawer! Been getting my box for 2 years now and absolutely love it.
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Posted 6 years ago
Thank you for your feedback, Hayley
Posted 6 years ago
Cohorted is rated 4.2 based on 2,463 reviews