Cohorted Reviews

Name: Cohorted
Address: 167 - 169 Great Portland Street, 5th Floor, London, London Borough of Camden
Rating: 4.17

4.2 Rating 2,463 Reviews

79 %

of reviewers recommend Cohorted

4.2

Based on 2,463 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	6 - 12 Hours

Visit Website

Email:

customerservice@cohorted.co.uk

Location:

167 - 169 Great Portland Street,
5th Floor,
London
London Borough of Camden
W1W 5PF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We look forward to our beauty box each month,I say we because it's very much a double gift for me and daughter. Actually probably more for her but I use it. Amazing though we are opposite skin colours there always seams to be something for us both. It's like they know lol.”

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Posted 8 years ago

“It is a gift to yourself to say you're worthy and deserve to be pampered. Tried other "bespoke" beauty boxes that I haven't touched as the quality of products are poor. The Cohorted items are beautiful and such good value. Receiving the box after a long day at work makes you feel like it's Christmas! I cannot recommend it enough.”

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Posted 8 years ago

“Nice products. Definitely above average for beauty boxes in general.”

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Posted 8 years ago

“Normally at least one really great luxury product every month”

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Posted 8 years ago

“Nars eyeshadow was beautiful. Gorgeously packaged. X”

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Posted 8 years ago

“Very nice package, luxury and good quality products, although price is pritty high. Could be some discounts or loyality programes? But overall I'm satisfied with your service”

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Posted 8 years ago

“I am so pleased with the Andy Warhol eyeshadow that came with this months beauty box that I can't bring myself to use it and ruin it! I love the brush and have am also wearing the nail varnish now! So happy and can't wait for next months! Thank you Cohorted!! X”

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Posted 8 years ago

“My first Cohorted box has left me somewhat underwhelmed! I waited in anticipation for my beautifully wrapped box of high end products and what I found was just a bit an anti-climax! While the NARS palette was nice, the beautiful design was lost with the first swatch and its now just a blurry mix of colours which doesn't really last too well on the eye. The ovali brush was good. The Smith & Cult nail varnish is in lovely packaging but the colour was not great nor has it staying power. Now I am torn, do I cancel my subscription now or give Cohorted the benefit of the doubt and wait another month?”

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Posted 8 years ago

“I have tried to contact cohorted for well over half a year by now and never actually had any success and never had any reply other than autogenerated emails. I have emailed, called and facebooked them, no replies or help. It is by far the worst customer service I have ever experienced. I mean hey, even scam companies have a better reply rate! I have been over charged and the last box came to me in a terrible state, with nail polish leaked out over all the other products. The products themselves are highs and lows, other than being sticky from a horribly unflattering hue of yellowish skin tone. Good brands, but often really old items which very often is for sale at tk maxx at the same time or soon after boxes arrives. That, combined with the often almost bizzare poducts (anti frizz wipes. Seriously? Its pretty much baby wipes in oil.) makes me feel like Cohorted buys up whatever dumpster of branded old unsold dead stock and spices it up with something more or less unheard of, often in a hard to wear, hard to sell, shade. Good customer service is really essential for an online company today, I have experience with a multitude of beauty boxes by now, and Cohorteds respect and attention to their customers is by far the worst.”

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Posted 8 years ago

“Loved the NARS pallet great colours”

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Posted 8 years ago

“By far the best beauty box out there so glad I signed up love how it's a nice little surprise every month definately get your money's worth”

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Posted 8 years ago

“Nice quality products. Arrives promptly and has a nice variety of items.”

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Posted 8 years ago

“It's comes with some great brands ! But also some basic ones to”

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Posted 8 years ago

“The Ovali brush was a great addition and really made the box alongside the Nars palette which is stunning. Having seen previous boxes that have had 5 high end make up products in, I was a little disappointed with the skin care samples and hair wipes, but that is just personal preference as these were always the things that I ended up not using from other subscriptions.”

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Posted 8 years ago

“So disgusted with the lack of support at customer services. Tried to reach them across ALL platforms of social media, emailing and their supplied phone number and NOTHING. hate this company- wish i never ordered from them, they're unbelievably unhelpful.”

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Posted 8 years ago

“The 2 mini creams were completely dried up which was quite annoying”

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Posted 8 years ago

“Loved the selection of products, one can see it was done with care and excellent taste! Thanks you, Cohorted team, you are great!”

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Posted 8 years ago

“The products were gorgeous, really high quality. The box itself was well presented.”

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Posted 8 years ago

“Rubbish Products. Very Unuseful. Bad Customer Service”

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Posted 8 years ago

“It is the best beauty box out there for sure. It has amazing brands, I am really happy of the make-up products I receive. The only reason I gave it 4 out of 5 is because sometimes there are too many hair and nails products. I am more into make up, but overall I am a huge fan..You're the best!!!”

Helpful Report

Posted 8 years ago

Cohorted is rated 4.2 based on 2,463 reviews