Coinbase Reviews

Name: Coinbase
Rating: 2.77

2.8 Rating 1,845 Reviews

41 %

of reviewers recommend Coinbase

Company Reviews

Questions

Metrics

2.8

Based on 1,845 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Coinbase 1 star review on 22nd December 2025

382

Anonymous

Anonymous // 01/01/2019

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Posted 2 years ago

“Reported to and ᴘʀᴏᴍᴘᴛʀᴇᴄᴏʊք.𝕚O got back my pending money. 𝐂𝐨𝐦𝐩𝐚𝐧𝐲 𝐰𝐢𝐭𝐡 𝐯𝐞𝐫𝐲 𝐭𝐫𝐢𝐜𝐤𝐲 𝐦𝐨𝐯𝐞𝐬, 𝐝𝐨𝐧’𝐭 𝐛𝐞 𝐦𝐨𝐯𝐞𝐝 𝐛𝐲 𝐭𝐡𝐞𝐧 𝐠𝐢𝐯𝐢𝐧𝐠 𝐲𝐨𝐮 𝐚 𝐩𝐞𝐧𝐝𝐢𝐧𝐠 𝐰𝐢𝐭𝐡𝐝𝐫𝐚𝐰𝐚𝐥 𝐝𝐚𝐭𝐞, 𝐲𝐨𝐮𝐫 𝐦𝐨𝐧𝐞𝐲 𝐰𝐢𝐥𝐥 𝐧𝐨𝐭 𝐛𝐞 𝐠𝐢𝐯𝐞𝐧 𝐭𝐨 𝐲𝐨𝐮, 𝐨𝐧𝐥𝐲 𝐰𝐚𝐲 𝐮 𝐜𝐚𝐧 𝐠𝐞𝐭 𝐛𝐚𝐜𝐤 𝐲𝐨𝐮𝐫 𝐦𝐨𝐧𝐞𝐲 𝐢𝐬 𝐛𝐲 𝐫𝐞𝐩𝐨𝐫𝐭𝐢𝐧𝐠 𝐭𝐡𝐞𝐦.”

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Posted 2 years ago

“Yes, it’s possible to get all back and without any upfront payment. I found this really hard to believe until they did it. i fully recommend the experts blockchainrecall.com for those facing a scam issue”

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Posted 2 years ago

“I was seeking an online BTC investment plan when I got scammed for 75,000 Euros in Bitcoin. I was so down and didn't know what to do. I regretted ever taking this decision and kept asking myself so many questions. It took me almost 2 months to try and forget what had happened to me but it was impossible to do that. While at work, I read an article on HERE regarding a recovery expert and genius, Wizard James Recovery. I reached out to him. This Agent was fast and very reliable. I was relieved that even though not all my cash came back, at least he was able to recover 60,000 Euros in Bitcoin. It was such a huge relief. I learnt my lesson the hard way though investing and getting returns was all I ever wanted and I did not know this could land me in trouble. BOTSWIFTTY, I WILL ALWAYS BE GRATEFUL. His personal email: SPYHACKYZZOOK@GMAIL.COM”

Coinbase 5 star review on 24th September 2023

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Posted 2 years ago

“’I need back my money’’.. ‘’ I need my family back’’ that was the only thoughts I had for months and thanks to BOTSWIFTTY , I got back my family and my money .. I was depressed for months as my husband and 5year old left me to go live with his mum cos I used all our savings to invest in crypto investment company, took a loan and sold my car too in a bid to pay the withdrawal fees I was desperate very desperate and I nearly lost everything but thanks to BOTSWIFTTY , he recovered my £861k from those heartless scammers .. it’s a long story but at the end I was happy , I am forever grateful to him.. This has made me to cross paths with him through a review on here and am writing this review here in hope that it will help someone out there , if you’ve been in a similar situation please reach out to ,Botswiftty he is a very competent and reliable hacker . The contact detail is , email: Spyhackyzzook AT gmail. com”

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Posted 2 years ago

“I bravely advise everyone who wants to recover stolen cryptocurrency from these fraudulent websites and wallet hackers to take advantage of the service of BOTSWIFTTY. After getting in touch with him, I was able to retrieve my plundered bitcoins from online scammers in less than 48 working hours. They are the best expert hackers out there, and I deeply value the help they provided with enabling me to regain what I lost. They are able to assist you recover cryptocurrency that was sent to the wrong wallet. Here is their contact information in case you require their assistance, like I did. (SPYHACKYZZOOK@GMAIL.COM)”

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Posted 2 years ago

“I was convinced to invest here by a friend I met on Tinder, Her name was Annie ( now I know she could be anyone else). At first everything was going on well until I requested for withdrawal, that’s when the nightmare started… I had to put in more money before I could withdraw. Then came the unending taxes; I was fined and taxed for various reasons. There was always a reason why I couldn’t take out my money. I was tired of everything and began looking for help. Since all the payments I made were through cryptocurrencies, my local police could not help me. Luckily I finally got help from the authorities I contacted via email at zattrecoverypro1 @ gmail com. Wonderfully, after providing my details, it took them barely a week to trace and retrieve my funds. Get help from them if you are in a similar.”

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Posted 2 years ago

“(𝔾ʟᴏʙᴀʟRᴇᴄᴏᴠᴇʀʏᴀɢᴇɴᴄʏ.ᴏɴʟɪɴᴇ) has been a lifesaver!! when I had problems with this platform. The team responded quickly and provided clear, concise instructions on how to resolve the issue. They also took the time to follow up and make sure everything was fine and they got my money back. Overall, I was impressed with their professionalism and attention to detail.”

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Posted 2 years ago

“Many people try to invest their money so as to make more profit after a certain period of time. This is certainly not a wrong move but scammers online make use of this opportunity to deprive people of their money. You might have invested your Bitcoin in the wrong investment company and lost it but you do not need to worry. (((𝚙𝚛𝚘𝚖𝚙𝚝𝚁𝚎𝚌𝚘𝚞𝚙,𝚒𝚘 ))) is a recovery team specified on recovering back scammed btc. You might have lost your savings to some online scammers, contact us, Let us recover your lost funds.”

Coinbase 2 star review on 21st September 2023

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Posted 2 years ago

““I want to advise everyone to be wise before you invest in any online investment. I was scammed $1m by online broker but I finally foun someone who help me recover all my lost fund from them on this page that stocked my capital with an unregulated broker, if you need assistance regarding of your lost funds from your broker or may be a broker manager asking you to make more deposit before you could make a withdrawal or your account has been manipulated by your broker manager or your broker has blocked your account just because they need you to make more deposit to your account. If you’re interested in getting all your lost funds back kindly contact ALPHASPPY HACKER. He is a professional at private investigation and recovery, I just got my total investment reward thanks to ALPHASPPY who helped me out. SPYACCESS2@GMAIL.COM”

Coinbase 5 star review on 17th September 2023

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Posted 2 years ago

“My sincere gratitude to kenstarcyberservices(at)gmail{}com. An expert in Credit Repair who did an excellent job on my credit. Another repair company wasted 2months of my time and at the end they messed it up until KEN STAY CYBE SERVICES came and fixed my credit permanently and raised my Credit Score within 8days. I am indeed thankful”

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Posted 2 years ago

“When it came time for my money to be withdrawn, I began to hear justifications. I was required to maintain depositing a sizeable amount of money after I made a 150K investment. I was denied access to my monies for some reason that is best known to them, and I quickly realised that this was all a hoax. In the end, I had to send a letter to the prompt reCOUP,(io , and that was how I was going to get my money back.”

Coinbase 2 star review on 14th September 2023

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Posted 2 years ago

“I will never be more grateful than this . Have been surfing online looking for a better strategy to win trade but many times have tried and end up being scammed and losing money. I came across a review about a certain trader named Stephen Hyeon. I contacted him and ever since then my trading journey has been sweet from helping me recover my money to teaching me on how to trade and win trades. so far the journey has been great and i'm grateful to him so i hope you see this review and get in touch you too can get your money recovered and learn how to trade yourself. contact @ stephenhyeon .com plus1 669 270 2815 NOTE: BE CAREFUL OF REVIEWS HERE HAVE BEEN SCAMMED BY FAKE REVIEWS. ”

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Posted 2 years ago

“I have been associated with Coinbase for nearly seven years. I would advise against investing any funds in Coinbase unless you are willing to relinquish over 14,000 USD worth of cryptocurrency. It is not recommended to engage in any investment activities with this unscrupulous entity. I got all they stole back through. ALDWYCHSECU RITIES”

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Posted 2 years ago

“Nachdem ich von coinbase betrogen wurde, wusste ich nicht, an wen ich mich wenden sollte. Zum Glück habe ich PROMptrecoUp,iO entdeckt. Und sie haben mir sofort Vertrauen eingeflößt. Ihr Team war hochprofessionell und arbeitete fleißig daran, meine gestohlenen Gelder zurückzubekommen. Sie stellten mir regelmäßig Updates zur Verfügung, beantworteten alle meine Fragen und sorgten dafür, dass ich mich während des gesamten Prozesses unterstützt fühlte. Sie sind eine vertrauenswürdige Organisation, die Ergebnisse liefert. Empfehlen Sie ihre Dienste jedem, der Hilfe sucht.”

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Posted 2 years ago

“Came across this platform via an ads on google and i invested into it hoping to raise some money for my kids fees, everything went out bad and was completely lost for months until i got help from promptrecoup,io and was happy back. It's rare to find a company that combines such technical expertise with genuine care for their clients.”

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Posted 2 years ago

“I've been a customer at Coinbase since 2020, my account is fully verified. Two days ago, my send funds feature has been turned off without any explanation. If I didn't click on it myself I wouldn't have even known. No notifications or anything was provided. I've spoken to support they said I need to verify again which I did, and that they will "escalate this matter" which will take 6 days or longer as much as their team needs to fix it. Then i know I needed to take a fast step to get out my assets on their platform. I came here and I read reviews recommended BOTSWIFTTY for helping people to recover lost funds. I went to him on instagram explaining all what I faced with coinbase and within 24 hours he was able to get out my BTC assets from coinbase. I highly recommend him, Either reach him on instagram @ BOTSWIFTTY or Email : Spyhackyzzook@gmail.com”

Coinbase 1 star review on 13th September 2023

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Posted 2 years ago

“I was scammed of $313,000 worth of ETH by coinbase Then I didn’t know what to do. I felt like committing suicide, but fortunately for me, my friend introduced me to a cybercrime investigator (BOTSWIFTTY ) who also helps in recovering lost invested funds, After working with him, to my greatest surprise, in just a few days I got all my lost funds back, and he only took just 15% out of the recovered funds, if you have been scammed with fake forex you don’t need to be scared or worried, because you can also reach him on his email: ( SPYHACKYZZOOK @ GMAIL COM )He will recover your lost bitcoins back fast and smoothly. And you will be amazed, he sent my funds to my Trustwallet address and now I promise my self not to use coinbase again and also to recommend his service to people like me who need help”

Coinbase 5 star review on 13th September 2023

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Posted 2 years ago

“I transferred funds using ACH, over the course of 5 days into this brokerage. I am aware that they normally put a hold on my funds for 5-7 days for the ACH to complete. I have used the same bank account with this brokerage for several years without issues. Last Monday 9/11 I received an email from them stating that they are adding an additional hold of 30 days for "suspicious activity". The additional hold time they placed was actually 45 days not 30 as their email stated. When I reached out to them today 9/12 for clarification, they would not tell me what the "suspicious activity" was, they would not remove the additional excessive hold on my funds and they would not escalate. They would not provide any additional information other than what I provided in this complaint. After I complained through their Redit group, they sent me an email stating that the hold was extended from 45 days to 55 days. They also claim that this is for my own protection. Apparently I don't know how to manage my own funds and I need their protection.”

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Posted 2 years ago

“I usually don't give a bad review but these guys treated me badly. They kept asking for more deposit after i tried to withdraw and never approved my withdrawal, I was able to regain my money after PromptRecoup,iO intervention”

Coinbase 2 star review on 12th September 2023

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Posted 2 years ago

Coinbase is rated 2.8 based on 1,845 reviews