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Coinbase Reviews

4.4 Rating 790 Reviews

83 %

of reviewers recommend Coinbase

Company Reviews

4.4

Based on 790 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Coinbase 5 star review on 9th May 2024

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Coinbase 5 star review on 27th April 2024

73

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They don’t charge you for adding cash to Coinbase account but to buy 3000 cad Bitcoin, they charged me $77 and to sell Bitcoin, they charged me $55 and interac cash out is 10% ($30)so, each transaction of $3000, you end up paying $85 for selling and interac trf. This is looting our money. I did 3 transactions and my $255 is gone in one trading and cash out. All their fees mentioned online 0.4% is total rubbish. Be careful! I think crypto.com is the lowest in handling fees. Kraken also is better than Coinbase. I m closing my account soon.”

Posted 1 day ago

“They blocked my account without explanation, I tried all I could to reach out to there team and support but all in vain. Three days later I got a reply asking for my identity card, I provided all they asked for and no response. creekmonat.tech It went really well, and I started getting my money back last week. It is my earnest desire and prayer that they too reap the rewards.”

Posted 1 week ago

“After a long wait, I finally got someone to chat with for over 2 hours but to no avail! Why is my account showing an available balance of 700, even though my actual balance is more than 12870? My account has been open for over 2 years and is not a new account that has a waiting period. I did no recent transactions that would require a ban. I was placed on a phone hold trying to reach live support at Coinbase and the message kept saying that the estimated wait was over 3 hours. I can’t help but wonder if Coinbase customer service is non-existent. ŁÅWRĖŃĆĘHÄRRÎŠTÊČH at gee ma!l (dot) com help me. Thou it was not an easy catch but was worth taking. Don’t pay in more money until you can withdraw.”

Posted 1 week ago

“How they have a 4.4 star rating is shocking. Horrible company.”

Posted 3 weeks ago

“Their app is compromised but they won't even accept it. All my funds were drained from my wallet recently, and I don't recall signing any smart contract or clicking malicious links. I have complained so many times but they intentionally chose not to acknowledge these issues and it is very sad. I had to take it upon myself to file a report to FinReclaim and they followed up the case for me until I was refunded. Coinbase did NOTHING! For the love of your mental health, kindly stay away from this company.”

Posted 3 weeks ago

“In 2023, amidst the global uncertainty, I entrusted a significant portion of my savings an investment company that promised substantial returns. The initial months were promising, and I dreamed of financial freedom for my family. However, as the year unfolded, my dreams turned into a nightmare. The investment that was supposed to be my safety net vanished into thin air due to unforeseen market dynamics and mismanagement by the investment company. Feeling betrayed and helpless, I was on the brink of giving up. The loss was not just monetary; it was a blow to my confidence and future plans. It was during this darkest hour that I stumbled upon a group of recovery experts. Skeptical yet desperate, I reached out to them via Regainranger @ gmail . com, clinging to the last strand of hope. To my astonishment, this decision marked the turning point in my life. The experts at the recovery firm were not just professionals; they were compassionate individuals who understood my anguish. They worked tirelessly, navigating through complex recovery processes and, against all odds, managed to reclaim my lost funds. This experience taught me resilience and the importance of seeking help from the right people. If you find yourself in a situation similar to mine, don’t lose hope. Reach out to the recovery experts at Regainranger @ gmail . com . Let them guide you from despair to hope, as they did for me. Don't let financial loss be the end of your story. Contact the recovery experts today, and take the first step towards reclaiming not just your funds, but also your peace of mind and confidence in the future.”

Posted 1 month ago

“I was scammed of $68k through Coinbase, I was left feeling helpless and frustrated. However, my situation took a turn for the better when I discovered Trievalscom. This company proved to be a true lifesaver, helping me retrieve my lost funds.From the moment I reached out to Trievalscom, their team displayed professionalism, empathy, and dedication. They guided me through the process step by step, providing clear explanations and updates along the way. Their expertise in dealing with crypto scams was evident, as they swiftly navigated through the complexities of the situation.What truly stood out was their commitment to customer satisfaction. Trievalscom went above and beyond to ensure that I felt supported and informed throughout the recovery process. They were transparent about their fees and timelines, and I never felt pressured or misled.”

Posted 1 month ago

“My trust in the financial system was shattered when I fell victim to a staggering 290k scam through Coinbase. It seemed like all was lost until I discovered Trievalscom. Their exceptional expertise and relentless dedication turned the tide in my favor, leading to the successful recovery of my funds. Trievalscom's prompt action and unwavering support were a beacon of hope in my darkest hour. If you find yourself in a similar predicament, don't hesitate to reach out to Trievalscom – they are the guardians you need in the fight against financial fraud. Thank you, Trievalscom, for restoring my faith in justice and reclaiming what was rightfully mine.”

Posted 1 month ago

“This platform is a scam. They incorporate hidden fees in all conversions, they have the worst customer service in the world, they do not take ownership of any of the playforms bugs nor the wallet they also run. When sending funds to the wallet, you have to convert the funds to usdc but once the funds are on the wallet, you have to convert the funds or buy ETH just to be able to send the money or convert to a different crypto....wtf id the purpose of converting to USDC to begin with? MORE FEES! Customrt”

Posted 1 month ago

“It is impossible for me to express how disappointed and frustrated I was. Their deceptive practices and incapacity to release my investments astounded me. I'm so grateful that authstag came to my rescue and allowed me to receive my hard-earned money back. If it weren't for their quick intervention, I would have nothing in the end.”

Posted 2 months ago

“**How to recover your money from Coinbase** With The current rise in the value of Bitcoin and Etheruem, Coinbase has been systemically bloking users from withdrawing asset. Many users have logged in complaint that their current balance is zero. Users are still reporting errors in sending and receiving funds, as well as errors with “some payment methods.” To ensure your asset is safe file a complaint here (http://www.datacyndicate.com) Now will be a great time to move your asset into a more secure exchange”

Posted 2 months ago

“They suck very rude and unhelpful leave u in chat up to 10 min before replay was talking with them over an hour and didn’t get any thing done only thing that is easy is send them money after that ur screwed”

Posted 3 months ago

“The worst company!!! Nothing worked as expected. I then contacted the mail alexandererickson209 gmail. com. and got back my $30,000”

Posted 3 months ago

“I invested with Lyxorpro investment broker , they made me lost about $20k until I found mason who work with Globaltraderecovery. net company , I filled my report to the company website and in less than 3 days interval the emailed me about my money been successfully recovered and was transferred back to my bank account.”

Posted 3 months ago

“I created an account and made a purchase. I never got my "free spin of the wheel." They make it nearly impossible for you to quickly communicate with them, but they quickly take your money. They are scam artists. No wonder they are under investigation. They should be shut down and sued ASAP.”

Posted 4 months ago

“I don’t understand how scammers get access to our wallet when we click on airdrop & contract links if y’all don’t support these scammers out there. I lost all my crypto in a twinkle of an eye on coinbase trying to join a contract which was available on my coinbase account. However, I was able to recover my lost funds through the help of Phil Damian 15 at gma1l^com , who provided exceptional support and assistance in finding the scammers and retrieving my assets without any upfront payment. I am grateful for their outstanding service and recommend Mr. Phil Damian to anyone in need of help recovering funds lost to scams.”

Posted 4 months ago

“Website would freeze a lot, like excessively. And what about those Lyft engineers you have over there. Too many error messages on website/app.”

Posted 5 months ago

“The recent trend is the fact that cryptocurrency traders can never be poor, cryptocurrency is the best form of investment anyone can carry out now. Sometimes when we have that specific money that we want to invest in a particular thing, we always focus on losing and then investing or spending money wrongly. One reason you need to invest in crypto and its technology is because; Crypto is changing the shape of the economy of any nation that approaches technology and that way being an early adopter gives you an edge over others that will buy into it late. While looking at the growth rate of cryptocurrency and the opportunity it presents, why not look into it and have a rethink about the particular investment you wish to make now. Bitcoin has changed my life because I invest in the right way and one thing that gives me joy is because I also learn the concept of trading from a pro to accumulate and hold more bitcoin. Let a expert trader show you how to get started on your cryptocurrency journey the right way. Using my first month of Mr.Dunn’s strategies and signals, I profited up to 400%. My 2.5BTC gave me a return of up to 9BTC. Looking into this month as well, do you have any plans to achieve? I urge you to contact him on Whats--App +1 352 721 6837 or telgram @ stevendunn471 for more information”

Coinbase 1 star review on 1st December 2023

Posted 5 months ago

“Bitcoin has changed my life because I invest in it the right way and one thing that gives me joy is because I also learn the concept of trading from a expert to accumulate and hold more bitcoin. . Let a professional trader guide you on how to start your journey into cryptocurrency the right way. My first month using Mr.Dunn’s strategies and signals, I profited up to 400%. My 2.5BTC gave me a return back of up to 9BTC. Looking into this month as well, what have you planned to achieve? Why not take that step now and contact Mr. Dunn on Whats--app + 1 352 721 6837 or telgramm @ stevendunn471 , and surely he will help you change your portfolio status.”

Coinbase 1 star review on 25th October 2023

Posted 6 months ago

“I contacted Reclaim Asset because they assured to assist me recover my money and they did so. I am grateful they helped me get my 2,230USD without breaking much stress. And they didn't collect any fee upfront from me.”

Posted 6 months ago

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Coinbase is rated 4.4 based on 790 reviews